Kuwait Hiring Apple Technicians 2024

Kuwait Hiring Apple Technicians 2024

– Familiarity with GSX and how to use it.
– Experience and knowledge in all types of mobile and computer repairs (preferably Apple).
– Technical knowledge about mobile (iPhone) parts and how to handle them
– Familiarity with ESD and repair tools and equipment.
– Knowledge of Apple products.

Responsibilities:

Demonstrate superior Apple knowledge and expertise in troubleshooting and repairs.

• ·        Superior Apple knowledge and expertise in troubleshooting and repairing all Apple products
  ·        Receiving repairs from the help desk.
  ·        Rechecking the physical condition of the devices and rectifying it if any note was missed.
  ·        Diagnosing iOS operating devices after receiving it from the help desk.
  ·        Preparing estimates after checking the spare parts needed.
  ·        Creating and Updating repairs in GSX
  ·        Updating status in the AX system
  ·        Repairing all iOS devices after getting the required approvals.
  ·        Reporting and updating the inventory of spare parts to be increased or ordered.
  ·        Guide and instruct colleagues to follow and respect Apple ASP standards.
  ·        Share with colleagues the specifications and details of all new releases.
  ·        Assist the support desk if needed.
  ·        Assist in handling customer queries through phone.
  ·        Continuously update the knowledge for new releases on Atlas.
  ·        Explain the problem to customers and the estimated needed time to it
  ·        Provide technical support to customers’ standard operation of core systems
  ·        Determine the most effective repair/resolution to minimize customer downtime
  ·        Follow the latest repair trends and systems updates
  ·        Troubleshoot and repair Apple hardware and software
  ·        Maintain documentation on all repairs performed
  ·        Perform related duties and responsibilities as required.
  ·        Multi-tasking in a fast-paced environment, working to time constraints, to
  support as many clients in a given time frame.Shorten with AI

TO APPLY for this Particular Job Post:

If you are interested in this Opportunity,

Apply => Please send your CV to: Shaymaa.suliman@trafalgarluxurygroup.com

For more information Contact:+966 99716389

Use this mail ID to send job applications through the mentioned contact medium. Avoiding so may lead to application rejection.

READ MORE : Saudi – Riyadh Luxury Restaurant Hiring for the Winter Season 15th Oct 2024

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