Job Req Number: 54549

Time Type: Full Time

The Customs Brokerage Manager is responsible for the process and activities for managing the governmental compliance and processing of the import filings of goods into Kuwait.

Responsibilities

Ensure execution of the Air Freight strategy in line with the Country Manager

Drive effective and future-oriented resource planning within AF in line with productivity targets

Manage the performance of the Air Freight team, coach and support the team leaders as necessary, and drive change management in the Air Freight organization

Monitor performance against annually agreed Product KPIs and initiate corrective actions.

Ensure strict adherence to the DSV Air and Sea Code of Conduct

Actively manage the Branch Air Freight Product P&L by managing vendor costs and by ensuring profitability in the day-to-day operations

Drive actions to maximize profit on the file level and eliminate loss-making files

Overall responsibility for file maintenance; + profitability

Bring innovative ideas to the table to help drive the business forward

Ensure consistent achievement of operational standards to meet customer requirements

Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations

Monitor operational performance (sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement and control corrective actions; escalate when needed.

Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions

Qualifications & Characteristics

• Minimum 5 years of air freight experience
• Minimum 3 years of management experience
• College Graduate or equivalent
• DSV – Global Transport and Logistics
• DSV is one of the very best-performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward with your career.

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