Table of Contents
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Job Overview
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About Swissotel Al Ghurair and Accor
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Available Jobs and Related Roles
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Waiter Waitress Job Description
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Key Job Responsibilities
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Why This Waiter Waitress Role in Dubai Stands Out
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Requirements and Eligibility
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How to Apply
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FAQs – Waiter Waitress Jobs in Dubai
Job Overview
Job Title: Waiter/Waitress
Company: Swissotel Al Ghurair (part of Accor)
Location: Swissotel Al Ghurair, Deira, Dubai, United Arab Emirates
Department: Food & Beverage
Employment Type: Full-Time, Permanent
Reference: REF85324A
If you are actively exploring Waiter Waitress jobs in Dubai, this opportunity at Swissotel Al Ghurair places you at the centre of one of the city’s established upper-upscale hotels. As a member of the Food & Beverage team, you will contribute directly to the guest experience by providing warm, professional and attentive service in the hotel’s dining outlets.
This position suits candidates who enjoy interacting with guests, are passionate about food and beverages, and want to grow within a reputable international hotel group.
About Swissotel Al Ghurair and Accor
Swissotel Al Ghurair & Swissotel Living Al Ghurair is a 620-room and suite upper-upscale property serving both business and leisure travellers. Located in Deira, the historic heart of Dubai, the hotel connects directly to a large shopping centre and is within easy reach of major tourist attractions, business districts and Dubai International Airport.
The property is managed under Swissotel, a brand known for Swiss-inspired hospitality, efficiency and warm service. At the same time, it operates under the umbrella of Accor, one of the largest hospitality groups in the world, with a broad portfolio of brands and thousands of hotels globally.
Accor is guided by a clear purpose: pioneering responsible hospitality, connecting cultures, and offering heartfelt care. Team members are encouraged to bring their personality and passion to work, while the group invests in learning, development and long-term careers. Joining Swissotel Al Ghurair means being part of a culture that values:
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Diversity and inclusion
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Responsible tourism and sustainability
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Strong ethics and integrity
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Continuous learning and internal mobility
Available Jobs and Related Roles
While this article focuses on Waiter Waitress jobs in Dubai at Swissotel Al Ghurair, similar roles are often available across the wider Accor network. Candidates interested in building a Food & Beverage career can also consider positions such as:
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F&B Host/Hostess in Dubai hotel restaurants
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Restaurant Server / F&B Attendant across Accor properties
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Bartender / Barista in hotel bars and cafés
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Room Service Waiter/Waitress for in-room dining
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Restaurant Supervisor or Captain for those with more experience
Within Swissotel Al Ghurair, opportunities may arise in different outlets or at different levels, providing room to grow once you have gained experience as a Waiter/Waitress.
Waiter Waitress Job Description
The Waiter/Waitress role at Swissotel Al Ghurair is central to the hotel’s Food & Beverage operation. You will be one of the primary points of contact for guests visiting the restaurant or outlet, ensuring that every interaction is welcoming, efficient and aligned with the hotel’s service standards.
In this position, you are expected to:
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Provide professional and friendly service to all guests
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Ensure that every restaurant visit feels smooth, comfortable and memorable
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Represent the hotel’s brand values through your attitude, grooming and communication
This role is ideal for individuals who:
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Enjoy working with people in a multicultural environment
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Are comfortable in busy, fast-paced service periods
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Take pride in high standards of presentation and detail
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Want to develop their hospitality skills and progress to higher F&B positions
Whether you are already experienced or coming from another service background, this role can be a strong stepping stone into Dubai’s competitive hotel industry.
Key Job Responsibilities
As a Waiter/Waitress at Swissotel Al Ghurair, your daily responsibilities will typically include:
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Serving Food and Beverages to Standard
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Carry out all tasks related to serving food and drinks in accordance with the hotel’s performance manual.
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Follow the sequence of service and ensure each guest receives consistent and timely attention.
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Greeting and Seating Guests
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Welcome guests, escort them to their tables and present menus with a warm and professional attitude.
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Introduce specials or promotions where appropriate and answer basic questions about the outlet.
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Menu Knowledge and Guest Guidance
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Build a strong understanding of the food and beverage menu in your assigned outlet.
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Provide recommendations based on guest preferences, dietary needs or special occasions.
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Order Taking and Coordination
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Take orders accurately and input them correctly into the system.
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Liaise with the kitchen and bar teams to ensure timely and correct delivery of orders.
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Quality Monitoring and Guest Relations
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Check that all items served meet presentation and quality standards.
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Respond to guest questions, handle complaints tactfully and escalate when necessary.
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Hygiene, Cleanliness and Equipment Care
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Maintain cleanliness of tables, service stations and the general outlet area.
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Look after service equipment, ensuring proper cleaning, storage and minimal breakage.
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Service Preparation (Mise-en-place)
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Prepare the restaurant before service, including table setups and stock replenishment.
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Support reset and closing duties after service to ensure readiness for the next shift.
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Cost and Waste Awareness
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Help minimize wastage, breakage and spoilage by handling products and equipment carefully.
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Upselling and Revenue Contribution
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Use upselling techniques to suggest signature dishes, premium beverages and add-ons.
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Aim to exceed guest expectations while contributing to higher revenue for the outlet.
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Safety and Environmental Care
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Work in a safe and environmentally responsible way, following hotel procedures.
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Assist in maintaining a secure environment for guests and colleagues.
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Why This Waiter Waitress Role in Dubai Stands Out
Among the many waiter and waitress vacancies in Dubai, this position at Swissotel Al Ghurair is especially attractive for several reasons.
Strong Employee Benefits
Team members can look forward to:
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An employee benefit card with discounted rates at hotels across the Accor network
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Learning and development programs delivered through Accor’s academies
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Opportunities to build a long-term career within the property and across regions
These elements make the role not just a job, but a starting point for a profession in hospitality.
Career Growth with an International Group
Starting as a Waiter/Waitress allows you to gain hands-on experience and open doors to:
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Senior server or captain roles
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Supervisory positions in Food & Beverage
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Assistant Restaurant Manager, Restaurant Manager or other leadership roles
With Accor’s global presence, proven performance can lead to opportunities in other hotels and countries as well.
Prime Location in Deira, Dubai
The hotel’s location in Deira offers:
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Access to a vibrant mix of business and leisure guests
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Convenient connections to shopping, tourism and business centres
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Proximity to Dubai Metro and the international airport
This means you work at the crossroads of the city’s traditional charm and its modern hospitality scene.
Visa and Relocation Support
Selected candidates benefit from:
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Visa costs covered by Swissotel Al Ghurair and Swissotel Living Al Ghurair
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Flights from the place of origin arranged by the employer
This makes the opportunity accessible to talent from different countries, provided they meet eligibility requirements.
Inclusive, Values-Driven Culture
Accor promotes a culture where:
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Diversity and inclusion are actively supported
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Colleagues are encouraged to be themselves at work
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Responsible hospitality and community engagement are part of everyday operations
For many candidates, this sense of purpose and belonging is just as important as salary and benefits.
Requirements and Eligibility
To be considered for Waiter Waitress jobs in Dubai at Swissotel Al Ghurair, you should meet the following key criteria:
Experience
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Previous experience in the hospitality industry is preferred, such as:
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Restaurant or café service
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Hotel Food & Beverage roles
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Catering or event service
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Experience in similar waiter or waitress positions will be an advantage.
Skills
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Strong interpersonal and communication skills
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Problem-solving abilities and a guest-first mindset
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High sense of responsibility and reliability
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Comfortable working under pressure in a fast-paced environment
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Ability to cooperate effectively with a team
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Ability to stay calm, polite and focused on guest needs at all times
Language
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Good level of English is essential.
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Additional languages such as Arabic, French, Russian or others are considered a valuable asset in Dubai’s multicultural market.
Physical Requirements
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Comfortable with constant standing and walking during shifts
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Ability to occasionally kneel, push, pull and lift items
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Ability to use stairs, ramps or ladders when required by the operation
Work and Visa Eligibility
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You must be eligible to live and work in Dubai according to local regulations.
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For successful candidates, visa and flight arrangements from the place of origin are covered by the hotel, subject to company policy and legal requirements.
How to Apply
To apply for this Waiter/Waitress position at Swissotel Al Ghurair, Dubai:
Since waiter and waitress jobs in Dubai hotels are highly competitive, it is wise to apply quickly and tailor your CV to focus on guest service, teamwork and reliability.
FAQs – Waiter Waitress Jobs in Dubai
1. Do I need previous hotel experience for this role?
Previous hotel experience is not always mandatory, but experience in hospitality or customer service is preferred. If you have worked in restaurants, cafés or catering and can demonstrate strong guest service skills, you can still be a strong candidate.
2. Will the company help with visa and flight arrangements?
Yes, for selected applicants, Swissotel Al Ghurair and Swissotel Living Al Ghurair cover visa costs and flights from the place of origin, subject to UAE regulations and company policies.
3. What benefits are offered for Waiter Waitress jobs in Dubai at Swissotel Al Ghurair?
Typical benefits include an employee benefit card with global hotel discounts, access to learning programs, and the chance to grow within the hotel and across the Accor network. Full details of salary and benefits are usually discussed during the recruitment process.
4. What kind of work schedule should I expect?
Like most Waiter Waitress jobs in Dubai hotels, this role operates on a shift basis. You should be prepared to work mornings, evenings, weekends and public holidays, especially during busy periods.
5. Is this a good starting point for a hospitality career?
Yes. A Waiter/Waitress position at Swissotel Al Ghurair is an excellent entry or progression step in hospitality. You gain practical experience in Food & Beverage, build your guest service skills and open the door to supervisory and management roles within Accor properties around the world.
If you are passionate about service, enjoy working with people and are ready to grow in an international environment, this Waiter Waitress job in Dubai could be the ideal next move in your career.