Technical operations jobs Abu Dhabi are becoming increasingly vital in the healthcare and diagnostics sector, especially with prestigious institutions like the National Reference Laboratory (NRL) leading innovation in the UAE. The Specialist – Technical Operations role at NRL is an exciting opportunity for qualified biomedical professionals to oversee high-impact services such as lab operations, client support, and phlebotomy coordination. Based in Abu Dhabi and backed by M42, this position ensures compliance with DOH standards while also engaging in training, project execution, and quality control. This role is perfect for someone seeking a meaningful, challenging, and future-focused career in healthcare operations.
Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Technical operations jobs Abu Dhabi are a prime opportunity for professionals looking to work at the intersection of healthcare and innovation. The Specialist – Technical Operations at National Reference Laboratory (NRL), based in Abu Dhabi, plays a key role in supporting laboratory quality, operational efficiency, and client services. This full-time position demands a DOH license, biomedical science expertise, and a strong ability to collaborate with cross-functional teams. The role blends lab supervision with project management and offers immense potential for growth within one of the UAE’s top lab networks.
About the Company
National Reference Laboratory (NRL) is a center of excellence under M42, dedicated to revolutionizing diagnostic services in the UAE and GCC. The lab is internationally recognized for its high-quality testing, innovation, and adherence to global best practices. As part of M42’s commitment to precision medicine and operational integrity, NRL sets the benchmark for healthcare diagnostics in the region.
Available Jobs
NRL and its affiliates offer a range of related career opportunities such as:
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Medical Laboratory Technologist – Dubai
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Quality Assurance Analyst – Abu Dhabi
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Technical Specialist – Molecular Pathology – Sharjah
See more jobs in Abu Dhabi on M42’s career portal.
Job Description
The Specialist – Technical Operations is responsible for ensuring the smooth execution of laboratory operations. The role involves managing home phlebotomy services, client system coordination, quality assurance, and test coding to support the business development team. It also requires overseeing referral lab invoicing and managing sample collection workflows—all crucial functions that support both internal efficiency and external satisfaction.
Job Responsibilities
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Supervise daily lab operations in compliance with DOH and M42 standards
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Provide Crelio training and phlebotomy support to clients
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Oversee the home phlebotomy team and ensure quality performance
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Review referral lab invoices and verify service alignment
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Manage Quaris sample collection timelines and compliance
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Collaborate with IT to maintain and update client CareSet systems
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Execute technical projects and report on progress
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Uphold safety, equipment maintenance, and regulatory practices
Why This Role?
Choosing a technical operations job in Abu Dhabi at NRL offers:
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A front-row seat in transforming lab healthcare across the UAE
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Access to state-of-the-art diagnostic systems and IT solutions
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Opportunities to work with diverse teams and high-profile clients
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Continuous career development and skills training
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A culture that values innovation, integrity, and teamwork
Requirements
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Bachelor’s degree in Biomedical Science or related field
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Valid DOH license as Medical Laboratory Technologist
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Minimum 5 years of post-graduate experience
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Proven skills in laboratory systems and reporting
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Experience managing technical projects
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Fluent in English; Arabic is a plus
How to Apply
Don’t miss this chance to join a future-forward healthcare organization.
FAQs
Q: Is this role open to expats?
Yes, applicants with a valid DOH license are encouraged to apply.
Q: What systems should candidates know?
Experience with Crelio and CareSet is preferred.
Q: Does this job involve leadership tasks?
Yes, it includes operational supervision and project ownership.
Q: Are new graduates eligible?
No. Candidates must have at least 5 years of professional experience.
Q: Where is the location of the job?
The position is based in Abu Dhabi, UAE.