🚗 About Subaru of Utica – Service BDC Admin Vacancy
The Subaru of Utica – Service BDC Admin Vacancy in the United States offers an incredible opportunity for individuals passionate about customer service, communication, and technology within the automotive industry. Subaru of Utica, operating under the Lithia & Driveway family, is a part of one of the largest and fastest-growing automotive groups in North America. This position provides a gateway to a rewarding career filled with professional growth and personal development.
Located in Yorkville, New York, Subaru of Utica is dedicated to building strong customer relationships through a seamless service experience. The Business Development Center (BDC) Administrator plays a vital role in connecting customers with dealership services, managing appointments, and ensuring a high level of satisfaction. As part of the Fortune 200 Lithia & Driveway organization, employees enjoy competitive pay, comprehensive benefits, and access to extensive training resources. This role is ideal for individuals who thrive in fast-paced environments and enjoy leveraging their interpersonal and computer skills to make a meaningful impact.
📋 Table of Contents
-
Job Overview
-
Job Categories
-
Primary Responsibilities by Role
-
Why Work at Subaru of Utica
-
Candidate Eligibility Criteria
-
How to Apply
-
Frequently Asked Questions (FAQs)
-
Final Thoughts
🔍 Job Overview
-
Company Name: Subaru of Utica (Lithia & Driveway)
-
Vacancy Position: Service BDC Administrator
-
Location: Yorkville, New York, United States
-
Interview/Application Date: Apply Immediately
-
Employment Type: Full-time
-
Experience Required: Entry-level to intermediate; customer service experience preferred
Subaru of Utica, part of Lithia & Driveway, seeks a motivated Service BDC Administrator to manage communications between customers and dealership departments. This role involves phone and computer-based customer interactions, appointment scheduling, and follow-up to drive customer retention and satisfaction. It’s a great opportunity to grow within a Fortune 200 company offering comprehensive benefits and advancement potential in the thriving U.S. automotive sector.
🧭 Job Categories
-
Customer Service & Communication
-
Automotive Business Development
-
Dealership Administration
-
Sales and Service Coordination
-
Data Management and Retention
-
Customer Relationship Management (CRM) Operations
-
Appointment Scheduling and Follow-Up
🧾 Primary Responsibilities by Role
-
Gather and maintain accurate customer data for follow-up and retention.
-
Develop and manage leads related to service, parts, and sales departments.
-
Schedule solid appointments with new and existing customers.
-
Communicate effectively via phone and email to increase sales and service visits.
-
Build knowledge of dealership promotions, pricing, and events.
-
Utilize CRM tools and dealership management software to track performance.
-
Deliver exceptional customer experiences through professionalism and efficiency.
-
Collaborate with service advisors, sales teams, and management for coordinated outreach.
-
Maintain clear records of all customer communications.
-
Support dealership initiatives to grow sales and service retention.
Browse new hiring opportunities
🌟 Why Work at Subaru of Utica
Working at Subaru of Utica, a part of Lithia & Driveway, means becoming part of a respected name in automotive excellence. Here’s why it stands out:
-
Growth Opportunities: As part of a Fortune 200 company, internal promotions and career advancement are common.
-
Comprehensive Benefits: Includes competitive pay, medical, dental, vision, and 401(k) retirement plans.
-
Learning & Development: Access to the Lithia Learning Center for continuous professional education.
-
Inclusive Work Environment: Equal opportunity employer committed to diversity and inclusion.
-
Employee Perks: Vehicle purchase discounts, paid time off, and wellness programs.
-
Stable Career Path: Join a fast-growing company with hundreds of dealership locations across North America.
-
Strong Company Culture: Focused on customer retention, teamwork, and professional growth.
🎓 Candidate Eligibility Criteria
To qualify for the Subaru of Utica – Service BDC Admin Vacancy in the United States, candidates must meet the following requirements:
-
High School diploma or equivalent (required).
-
Minimum age: 18 years or older.
-
Strong computer and phone communication skills.
-
Ability to manage time efficiently and handle multiple tasks.
-
Clear and professional verbal and written communication.
-
Ability to type efficiently with attention to accuracy.
-
Prior experience in customer service or automotive administration is a plus.
-
Must pass pre-employment screening (drug-free workplace).
-
Authorized to work in the United States.
📝 How to Apply
To apply for the Subaru of Utica – Service BDC Admin Vacancy in the United States, candidates should follow these steps:
-
Visit the official Lithia & Driveway careers page to access the Subaru of Utica job listing.
-
Review the job description carefully and ensure your qualifications align.
-
Submit your updated resume highlighting customer service, communication, and administrative experience.
Successful candidates will be contacted for interviews by the Subaru of Utica hiring team. There is no specific interview date mentioned, so applicants are encouraged to apply immediately to secure early consideration.
👉 Apply Here
❓ Frequently Asked Questions (FAQs)
1. What position is currently open at Subaru of Utica?
The open position is Service BDC Administrator under Lithia & Driveway in Yorkville, New York.
2. Is this a full-time or part-time role?
It is a full-time position offering competitive pay and benefits.
3. What is the pay range for this position?
Estimated hourly earnings range from $17.00 to $21.00, plus bonus and commission.
4. What kind of benefits does Subaru of Utica offer?
Employees receive medical, dental, and vision plans, paid time off, 401(k) retirement plans, life insurance, and vehicle purchase discounts.
5. Do I need prior automotive experience to apply?
No, automotive experience is not required but is an advantage. Customer service and communication skills are most important.
6. Is this job part of a larger organization?
Yes, Subaru of Utica operates under Lithia & Driveway, the largest automotive retailer in North America.
7. When should I apply for this job?
Applicants are encouraged to apply immediately as the position is open now and may close without notice.
💬 Final Thoughts
The Subaru of Utica – Service BDC Admin Vacancy in the United States represents a remarkable opportunity for individuals seeking a dynamic role in one of America’s fastest-growing automotive companies. With the backing of Lithia & Driveway, employees gain access to professional growth, advanced training, and a supportive work environment. The Service BDC Administrator position combines customer service expertise with administrative precision, offering an ideal balance for those passionate about building relationships and driving business success.
In today’s competitive job market, aligning with a trusted and expanding company like Subaru of Utica can provide stability, career progression, and valuable experience. Whether you’re beginning your career in automotive administration or looking for a role that values people and performance, Subaru of Utica is the perfect place to start. Apply today, unlock your potential, and become part of a company driven by innovation and people-centered growth.