Service Engineer jobs in Abu Dhabi are among the most rewarding opportunities for professionals seeking growth in the engineering and maintenance sector, and KONE is offering an exciting opening for a talented candidate to join its expanding UAE team. As a global leader in elevators, escalators, and urban mobility solutions, KONE is known for innovation, safety, and quality. This role involves planning and managing field service operations, ensuring customer satisfaction, and overseeing maintenance and repair activities. With competitive salaries, professional development, and global career mobility, KONE careers provide engineers with the perfect platform to build a sustainable and impactful future.
Table of Contents
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Job Overview
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About KONE
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Available Careers at KONE UAE
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Job Description
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Key Responsibilities
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Why Choose Service Engineer Jobs at KONE?
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Job Requirements
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How to Apply
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FAQs on Service Engineer Jobs in Abu Dhabi
Job Overview
Service Engineer jobs in Abu Dhabi are in high demand as the UAE continues its rapid urban development and infrastructure expansion. KONE, a global leader in the elevator and escalator industry, is currently hiring a Service Engineer to join its Abu Dhabi office. This position offers engineering professionals the opportunity to manage field service operations, ensure customer satisfaction, and support KONE’s reputation for safety, quality, and efficiency.
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Job Title: Service Engineer
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Company: KONE Middle East, Turkey & Africa (KMTA)
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Location: Abu Dhabi, United Arab Emirates
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Employment Type: Full-time
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Job ID: R0653377
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Date Posted: 30 September 2025
This role is ideal for engineers with a passion for field operations, maintenance management, and customer-focused solutions.
About KONE
KONE is a global leader in elevators, escalators, and smart building solutions, consistently ranked among the world’s most innovative companies.
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Certified as a Top Employer in the UAE, Qatar, KSA, and Oman.
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Headquartered in Finland, with operations in over 60 countries.
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Committed to sustainability, safety, and innovation in urban mobility solutions.
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Known for its collaborative workplace, diversity, and employee development.
In the Middle East, KONE Middle East, Turkey & Africa (KMTA) is in an exciting growth phase, expanding its presence across seven regions, making it a great time to join their team.
Available Careers at KONE UAE
Alongside the Service Engineer role, KONE UAE offers diverse opportunities for professionals in engineering, operations, and customer service. These include:
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Maintenance Supervisor – Elevators & Escalators
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Installation Engineer – Major Projects
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Operations Manager – Facility Management Division
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Customer Solutions Specialist – Service Division
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Safety & Compliance Engineer – UAE Operations
👉 See more engineering jobs in Dubai and Abu Dhabi
Job Description
As a Service Engineer at KONE, you will be responsible for planning, managing, and overseeing contracted service work to ensure safe, efficient, and high-quality delivery. You will serve as the main point of contact for technical and operational issues, ensuring customer satisfaction and compliance with contractual requirements.
This role combines technical expertise with customer service skills, making it ideal for professionals who enjoy problem-solving, fieldwork, and delivering value through innovative solutions.
Key Responsibilities
Your primary responsibilities as a Service Engineer include:
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Customer Satisfaction:
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Ensure customer satisfaction through quality service and precise communication.
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Resolve customer complaints related to maintenance and invoicing.
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Service Delivery:
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Deliver services according to KONE quality standards and local regulations.
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Manage field operations costs and drive service repair sales.
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Contract & Technical Management:
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Validate service contracts and technical terms with sales teams.
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Accountable for planned maintenance scheduling and site audits.
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Safety & Compliance:
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Investigate accidents and follow company safety protocols.
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Manage third-party inspections and follow-up actions.
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Team Performance:
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Supervise and motivate assigned technicians.
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Ensure ongoing development and competence of the service team.
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Why Choose Service Engineer Jobs at KONE?
Working at KONE offers a range of benefits and career advantages:
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Competitive Salary Packages: Tax-free salaries paid in AED with performance-based incentives.
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Employee Benefits: Comprehensive medical insurance, life coverage, paid leave, and allowances.
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Career Growth: Opportunities to advance into supervisory and managerial roles.
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Global Exposure: Be part of a multinational company with global career mobility.
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Learning & Development: Access to professional training, certifications, and mentorship programs.
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Work Culture: A collaborative, diverse, and inclusive environment where innovation thrives.
For those seeking stability, innovation, and growth, KONE careers UAE provide the perfect platform.
Job Requirements
To be eligible for the Service Engineer role at KONE, candidates must meet the following requirements:
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Education: Bachelor’s degree in Engineering (Mechanical, Electrical, or related field).
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Experience: Minimum 1 year of field experience in elevators, facility management, automatic doors, or O&M industries.
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Skills:
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Strong technical knowledge in engineering systems.
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Excellent English communication skills (Arabic is an advantage).
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Customer-focused with a sales-oriented mindset.
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Ability to analyze and address customer needs effectively.
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Strong organizational and self-management skills.
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Other Preferences:
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UAE driving license is an advantage.
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Team management experience is a plus.
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How to Apply
📌 Interested candidates can apply directly via the KONE careers portal:
Apply for Service Engineer – KONE Abu Dhabi
⏳ Applications are reviewed on a rolling basis – apply early for priority consideration.
👉 Don’t miss the chance to grow your engineering career with KONE careers in UAE.
FAQs on Service Engineer Jobs in Abu Dhabi
1. What is the salary for Service Engineer jobs at KONE Abu Dhabi?
The salary typically ranges between AED 8,000 – 12,000 per month, depending on experience and skills.
2. Do I need UAE experience for this role?
Not necessarily; international candidates with relevant field experience are encouraged to apply.
3. What benefits does KONE provide employees?
KONE offers healthcare, life insurance, paid leave, allowances, and global mobility opportunities.
4. Can international applicants apply for KONE UAE jobs?
Yes, KONE hires both UAE residents and international candidates who meet visa requirements.
5. What career growth can I expect?
Service Engineers can progress into roles such as Maintenance Supervisor, Operations Manager, or Regional Technical Lead.
Final Thoughts
For professionals seeking Service Engineer jobs in Abu Dhabi, KONE offers one of the best opportunities in the UAE’s engineering sector. With a strong reputation for innovation, employee development, and workplace culture, KONE provides not just a job but a long-term career path.
👉 Apply today and start your journey with KONE careers UAE, where engineering excellence meets global innovation.