📌 About Serco Soft Services Manager UAE Vacancy
Serco Soft Services Manager UAE is an excellent opportunity for professionals with a strong background in Soft Services Facilities Management UAE to advance their career in a leading multinational company. Serco operates across the Middle East, including the UAE, delivering essential services in Transport, Defence, Asset Management, and Customer Experience. This vacancy offers the chance to join a global team of 50,000 colleagues committed to “Bringing National Visions to Life.”
The Serco Soft Services Manager UAE role focuses on managing day-to-day operations of the Soft Services Department, including cleaning, pest control, waste management, and more, across multiple contracts in the UAE. Ideal candidates will have significant experience in senior consultancy services and a proven ability to deliver service excellence while leading diverse teams.
📚 Table of Contents
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✨ Job Overview
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🗂 Job Categories
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📝 Primary Responsibilities by Role
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🌟 Why Work at Serco
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✔ Candidate Eligibility Criteria
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🖥 How to Apply
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❓ Frequently Asked Questions (FAQs)
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🏁 Final Thoughts
✨ Job Overview
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Company: Serco
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Vacancy: Soft Services Manager
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Location: Dubai, United Arab Emirates
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Interview Date: Apply Immediately
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Employment Type: Full-Time
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Experience Required: 10-15 years in similar roles; 5-7 years in senior consultancy
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Brief Overview:
The Serco Soft Services Manager UAE role is critical for ensuring operational excellence across cleaning, pest control, and waste management services in complex environments. The manager will lead teams, collaborate with stakeholders, and ensure compliance with all regulations, driving quality and innovation.
🗂 Job Categories
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Soft Services Facilities Management
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Cleaning and Window Cleaning
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Pest Control
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Waste Management
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Service Desk Operations
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Administration and Timetabling
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Customer Experience and Asset Management
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Consultancy and Contract Management
📝 Primary Responsibilities by Role
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Manage daily operations of the Soft Services Department across UAE contracts.
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Lead, coach, and support the team to meet company and client objectives.
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Develop and deliver monthly activity reports for senior management.
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Collaborate with stakeholders to ensure evolving needs are met.
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Conduct KPI and SLA inspections to maintain optimal service levels.
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Ensure compliance with all statutory and legal requirements.
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Identify, mitigate, and escalate risks related to departmental outputs.
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🌟 Why Work at Serco
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Inclusive, diverse, and equitable workplace culture.
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Opportunity to work with a global team of 50,000 professionals.
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Commitment to employee development and well-being.
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Engage in projects impacting national visions and public services.
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Supportive environment fostering innovation and leadership growth.
✔ Candidate Eligibility Criteria
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10-15 years of experience in Soft Services management in complex environments.
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5-7 years in senior consultancy roles.
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Bachelor’s degree in relevant engineering disciplines.
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Project management certifications such as PMP or Prince 2 preferred.
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Proficiency in MS Office Suite (PowerPoint, Word, Excel, Visio, Power BI).
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Excellent communication, multitasking, and organizational skills.
🖥 How to Apply
To pursue this outstanding Serco Soft Services Manager UAE opportunity, candidates should prepare a detailed CV highlighting relevant experience in Soft Services Facilities Management UAE and senior consultancy roles. The recruitment process values clarity, professionalism, and attention to detail, so ensure your application reflects these qualities.
Applicants are encouraged to demonstrate their leadership experience, compliance management capabilities, and proficiency with MS Office tools. Since the position spans various contracts across the UAE, candidates must be adaptable and proactive in meeting stakeholder expectations.
Apply immediately through the official Serco careers portal.
❓ Frequently Asked Questions (FAQs)
Q1: What is the primary location for the Soft Services Manager role?
A1: Dubai, United Arab Emirates, with responsibilities across multiple contracts in the UAE.
Q2: Is prior consultancy experience required?
A2: Yes, 5-7 years of senior consultancy experience is preferred.
Q3: Are project management certifications mandatory?
A3: Certifications like PMP or Prince 2 are preferred but not mandatory.
Q4: What employment type is offered?
A4: This is a full-time position.
Q5: How can I apply for this role?
A5: Apply through the Serco careers portal by following the Apply here link.
🏁 Final Thoughts
The Serco Soft Services Manager UAE vacancy presents a unique and dynamic opportunity for experienced professionals in Soft Services Facilities Management UAE to join a leading multinational organisation committed to impactful public services. This role requires a strategic leader capable of managing complex service operations while driving continuous improvement and ensuring compliance.
Working at Serco means becoming part of a diverse and inclusive workplace culture that values respect, innovation, and career growth. Candidates with a strong background in consultancy services and project management will find this role particularly rewarding, given the scope to influence multiple contracts across the UAE.
If you are ready to take your career to the next level with a remarkable organisation, don’t hesitate to apply. Your expertise in Soft Services Facilities Management UAE can contribute to shaping better futures and supporting national visions in the Middle East region.