Senior Manager Infrastructure and Network Operations Job in Dubai is a prestigious leadership opportunity for experienced IT professionals seeking to advance their careers in the UAE’s luxury retail sector. This exciting role with Chalhoub Group offers a high-impact position managing large-scale IT infrastructure, network operations, and hybrid cloud environments. The Senior Manager Infrastructure and Network Operations Job in Dubai is ideal for candidates with strong expertise in Microsoft technologies, Cisco networking, and enterprise IT operations.
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Quick Job Facts
| Feature | Details |
|---|---|
| Job Title | Senior Manager Infrastructure and Network Operations |
| Company | Chalhoub Group |
| Location | Dubai, UAE |
| Job Type | Full Time |
| Nationality | Any Nationality |
| Industry | Retail / IT Infrastructure |
| Salary | Not Specified |
Company Overview
Chalhoub Group is a leading luxury retail partner in the Middle East with over 70 years of excellence. The company operates across fashion, beauty, and lifestyle sectors, managing over 950 stores and partnering with more than 400 global brands. It is recognized for innovation, sustainability, and digital transformation.
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About This Role
This Senior Manager Infrastructure and Network Operations Job in Dubai involves leading IT operations across hybrid environments including on-premise systems and cloud platforms such as Azure and AWS. The role ensures high system availability, network performance, and operational stability.
Key Responsibilities
- Lead infrastructure and network operations across hybrid environments
- Manage IT services through vendors and managed service providers
- Oversee incident, problem, and change management processes
- Ensure system performance, availability, and security
- Manage Microsoft technologies (Active Directory, Windows Server)
- Oversee Cisco networking (WAN, LAN, Wi-Fi)
- Handle storage, backup, and recovery operations
- Drive automation using GitLab, Terraform, and Datadog
- Lead incident resolution and root cause analysis
- Improve operational efficiency through continuous improvement
Requirements
- 10+ years of experience in IT infrastructure or network operations
- Strong Microsoft technology expertise
- Experience in Cisco networking
- Knowledge of Azure and AWS cloud platforms
- Experience with ITSM tools like FreshService
- Familiarity with Terraform and Git-based workflows
- Strong leadership and vendor management skills
- ITIL knowledge preferred
- Excellent communication skills
Salary and Benefits
- Competitive salary package
- Health insurance and benefits
- Flexible working options
- Employee discounts
- Career growth opportunities
- Exposure to global IT projects
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