Saudi Arabia hotel jobs are opening exciting opportunities for passionate professionals, and Kempinski Hotel & Resort Yanbu is now hiring a Guest Relations Officer (Saudi Only) to join its luxury team. This prestigious role is all about being the face of the hotel, welcoming and assisting guests, handling VIP services, and ensuring every visitor enjoys a world-class experience. As an ambassador of Kempinski, you’ll work closely with management, resolve guest requests, and provide personalized service. With a career at Kempinski Yanbu, you’ll enjoy growth opportunities, global brand prestige, and the chance to thrive in luxury hospitality on the Red Sea.
Table of Contents
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Job Overview
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About Kempinski Hotel & Resort Yanbu
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Available Jobs at Kempinski
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Saudi Arabia hotel jobs in 2025 are opening exciting pathways for local professionals eager to build careers in world-class hospitality. Kempinski Hotel & Resort Yanbu, located on the stunning Red Sea coast, is hiring a Guest Relations Officer (Saudi Only) to represent its luxury standards and act as the hotel’s ambassador. As an integral extension of the General Manager, this role involves welcoming, engaging, and farewelling guests, especially VIPs, while ensuring their every expectation is exceeded. This is a full-time, permanent onsite role in Yanbu, with applications open until October 31, 2025. For ambitious Saudi nationals, this is a career-defining opportunity in luxury hospitality.
About Kempinski Hotel & Resort Yanbu
Kempinski is the oldest European luxury hotel group, known globally for its timeless elegance and world-class hospitality. The Kempinski Hotel & Resort Yanbu is an upscale complex offering:
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Spacious suites, exclusive villas, and designer apartments.
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A private beach, spa, fitness center, and stunning swimming pools.
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A diving school with professional instructors for Red Sea exploration.
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Five gourmet restaurants and lounges serving international cuisine.
Kempinski’s reputation lies in delivering personalized luxury experiences, and this role ensures every guest feels valued and cared for.
Available Jobs at Kempinski
In addition to the Guest Relations Officer – Saudi Only position, Kempinski frequently recruits for:
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Front Office Managers
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Food & Beverage Supervisors
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Spa & Wellness Attendants
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Sales & Marketing Executives
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Housekeeping Supervisors
(See more hotel jobs in Saudi Arabia.)
Job Description
The Guest Relations Officer at Kempinski Yanbu is more than just a front-facing role—it’s a prestigious position that embodies the luxury hotel brand. Acting as an ambassador, you will be the face of Kempinski, directly interacting with guests, handling requests, resolving concerns, and creating lasting impressions. This role is ideal for Saudi nationals with strong interpersonal skills, previous five-star hotel experience, and a natural passion for luxury hospitality.
Job Responsibilities
As a Guest Relations Officer, your duties include:
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Welcoming, facilitating, and bidding farewell to guests, particularly VIPs.
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Acting as an internal hotel representative and communicating Kempinski’s philosophy.
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Coordinating tailor-made itineraries and VIP greetings with senior management.
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Collecting guest feedback daily, updating profiles, and ensuring service personalization.
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Handling guest complaints politely and efficiently to guarantee satisfaction.
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Assisting with information on hotel services, promotions, and local attractions.
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Supervising upgrades, rebates, or complimentary services when appropriate.
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Maintaining records of requests and complaints while ensuring follow-ups.
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Walking through the hotel to recognize and engage guests consistently.
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Participating in briefings and training sessions to maintain five-star standards.
Why This Role?
Choosing a career with Kempinski means stepping into a global network of luxury hospitality. Here’s why this role is exceptional:
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Exclusively for Saudi Nationals – A role designed to grow local talent in world-class hospitality.
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Prestigious Brand – Represent Kempinski, one of the most respected luxury hotel chains.
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Career Growth – Work in a dynamic environment with professional development opportunities.
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Competitive Benefits – Attractive salary, perks, and employee benefits.
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Red Sea Lifestyle – Live and work in Yanbu, with access to private beaches, diving, and resort facilities.
Requirements
To succeed as a Guest Relations Officer at Kempinski Yanbu, candidates must have:
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Education: Hotel apprenticeship or higher college education.
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Experience:
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At least 3 years in a managerial role in Front Office or Guest Relations at a luxury hotel.
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Food & Beverage or Sales experience is a plus.
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Languages:
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Excellent Arabic (local language) and English communication skills.
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Additional languages are beneficial.
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Competencies:
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Luxury hotel experience and knowledge of operations.
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Strong supervisory and communication skills.
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Knowledge of VIP welcoming protocols.
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Familiarity with Opera PMS and Microsoft Office.
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Personal Traits:
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People-oriented, proactive, flexible, and passionate about European luxury.
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Courteous, caring, and quality-driven.
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How to Apply
Interested candidates can apply in official page:
Hurry – limited opportunities for Saudi nationals in one of the most prestigious Saudi Arabia hotel jobs of 2025.
FAQs
1. Who can apply for the Guest Relations Officer job at Kempinski Yanbu?
This role is open exclusively to Saudi nationals with relevant hospitality experience.
2. What is the application deadline?
Applications close on October 31, 2025.
3. Do I need previous hotel experience to apply?
Yes. At least 3 years in Front Office or Guest Relations within a luxury hotel is required.
4. What languages do I need to know?
Fluency in Arabic and English is mandatory; other languages are advantageous.
5. Why choose Kempinski as an employer?
Kempinski offers unmatched luxury hospitality experience, career growth, and the chance to work in a globally respected brand environment.