🏨 About Rixos – Guest Relations Agent Vacancy in the United Arab Emirates
The Rixos – Guest Relations Agent Vacancy in the United Arab Emirates presents an exceptional opportunity to be part of a luxury hospitality legacy. Founded in 2000 in Turkey, Rixos Hotels has become synonymous with the “All Inclusive, All Exclusive” concept, offering an extraordinary blend of Turkish heritage, global influences, and unmatched guest experiences.
At Rixos Ras Al-Khaimah, the Guest Relations Agent plays a key role in ensuring guests feel genuinely welcomed and valued from the moment they arrive. This role calls for individuals who possess excellent communication skills, attention to detail, and a warm, professional demeanor. Candidates with experience in front-office or guest relations in luxury resorts are particularly encouraged to apply. This position is ideal for those passionate about creating memorable guest experiences while growing their career within a leading luxury brand recognized across the globe.
📘 Table of Contents
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📝 Job Overview
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🏷️ Job Categories
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📋 Primary Responsibilities by Role
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💎 Why Work at Rixos
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🎯 Candidate Eligibility Criteria
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📨 How to Apply
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❓ Frequently Asked Questions (FAQs)
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🏁 Final Thoughts
📝 Job Overview
Company/Institute Name: Rixos
Vacancy Position: Guest Relations Agent
Location: Ras Al-Khaimah, United Arab Emirates
Interview Date: Apply Immediately
Employment Type: Full-Time
Experience Required: 1–2 years in a luxury or five-star hotel/resort
This Rixos – Guest Relations Agent Vacancy in the United Arab Emirates invites skilled hospitality professionals to join one of the region’s most prestigious hotel groups. Rixos prides itself on providing world-class service and unforgettable guest experiences. As a Guest Relations Agent, you will be the welcoming face of the hotel, ensuring every visitor enjoys a seamless and luxurious stay.
🏷️ Job Categories
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Hospitality and Guest Relations
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Front Office and Customer Service
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Tourism and Travel Management
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Luxury Resort Operations
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Hotel Administration and Coordination
📋 Primary Responsibilities by Role
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Warmly welcome guests with professionalism and a genuine smile upon arrival.
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Perform efficient, personalized check-in and check-out processes.
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Maintain detailed records of guest preferences and special requests.
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Anticipate guest needs and handle inquiries, feedback, and complaints promptly.
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Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage departments.
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Provide VIP guests with dedicated attention and amenities throughout their stay.
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Communicate effectively with the Front Office and Guest Services teams.
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Manage guest correspondence, transportation, dining, and excursion requests.
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Record accurate guest profiles in the Property Management System (PMS).
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Prepare daily arrival and departure reports.
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Assist with VIP room inspections before guest check-in.
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Uphold Rixos brand standards in grooming, presentation, and communication.
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Ensure compliance with company service standards and privacy policies.
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💎 Why Work at Rixos
Working with Rixos Hotels means being part of a family that celebrates excellence, innovation, and personalized service. Here are the top reasons why candidates pursue Hospitality careers at Rixos:
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Global Recognition: Join a world-renowned luxury brand with properties across Europe, the Middle East, and Asia.
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Career Growth: Rixos provides continuous training and internal promotion opportunities.
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Work Culture: Experience an inclusive, diverse, and vibrant work environment.
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Employee Benefits: Competitive salary, accommodation, meals, and recreational facilities.
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Guest Interaction: Develop lasting connections with guests from all over the world.
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Innovation & Excellence: Work under a brand that continually evolves luxury standards.
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Community & Values: Rixos is part of Ennismore and Accor, fostering a strong sense of belonging and teamwork.
🎯 Candidate Eligibility Criteria
Applicants for the Rixos – Guest Relations Agent Vacancy in the United Arab Emirates must meet the following requirements:
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Minimum 1–2 years of experience in Guest Relations or Front Office roles.
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Prior experience in a luxury or five-star resort/hotel (UAE or GCC preferred).
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Excellent communication and interpersonal skills.
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Strong proficiency in English; additional languages are an advantage.
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Professional appearance and a warm, welcoming personality.
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Ability to multitask and remain calm under pressure.
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Familiarity with Property Management Systems (PMS).
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Knowledge of hospitality standards and guest service procedures.
📨 How to Apply
If you are passionate about providing top-tier guest service and aspire to build a successful hospitality career, this is your opportunity. Rixos offers an ideal platform for driven professionals to grow within a world-class brand that values both excellence and individuality.
To apply for the Rixos – Guest Relations Agent Vacancy in the United Arab Emirates, prepare an updated resume highlighting your relevant experience, language skills, and hospitality achievements. Applicants are encouraged to apply early to maximize their chances. Successful candidates will be contacted for interviews.
👉 Apply here
To start your journey with Rixos Ras Al-Khaimah today.
❓ Frequently Asked Questions (FAQs)
1. What is the position available at Rixos in the UAE?
The available position is for a Guest Relations Agent at Rixos Ras Al-Khaimah.
2. What is the primary responsibility of this role?
To ensure guests receive exceptional, personalized service throughout their stay, from arrival to departure.
3. Where is this job located?
The position is based at Rixos in Ras Al-Khaimah, United Arab Emirates.
4. What type of experience is required?
A minimum of 1–2 years in a luxury or five-star hotel/resort environment.
5. Is this a full-time or part-time position?
It is a full-time position.
6. Are there growth opportunities within Rixos?
Yes, Rixos emphasizes internal promotion and continuous professional development.
7. How can I apply for this job?
Simply click on the provided Apply here link, complete the online application, and upload your resume.
🏁 Final Thoughts
The Rixos – Guest Relations Agent Vacancy in the United Arab Emirates offers an outstanding career path for professionals eager to immerse themselves in the luxury hospitality world. Rixos Hotels stands at the forefront of guest excellence, where innovation, cultural richness, and service perfection meet. Joining the brand means becoming part of a global network that celebrates creativity, precision, and dedication to guest satisfaction.
Whether you’re an experienced professional or an emerging talent, this opportunity embodies the essence of Luxury hotel jobs in UAE. Rixos empowers its employees to create experiences that transcend expectations while offering them growth, training, and global exposure. If you are driven by passion and hospitality excellence, seize this chance today and embark on one of the most rewarding Hospitality careers at Rixos. Apply now to join a legacy of elegance and distinction that continues to redefine luxury in the United Arab Emirates.