Restaurant jobs Dubai open a path at Big Mamma’s new opening, where Hosts and Hostesses welcome guests with warmth and theatre, manage reservations and seating, and set the tone for joyful, Italian-inspired service. Based in Dubai, you’ll master the menu and wine list, coordinate closely with the floor team, and keep guest flow smooth from first greeting to fond farewell. The package includes AED 6,000 monthly salary, guaranteed service charge and tips, a pre-service staff meal, and group-wide discounts, plus fast growth and international mobility. Contracts begin November 3, 2025, inviting energetic hospitality pros to help launch a buzzworthy destination.
Table of Contents
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Job Overview
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About Big Mamma
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Available Jobs (Related Roles)
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
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Final Tips for Applicants
Job Overview
Job Title: Host / Hostess (M/F) – New Opening
Company: Big Mamma Group
Department: Floor (Front of House)
Location: Dubai, United Arab Emirates
Employment Type: Full-time
Monthly Salary: AED 6,000 (plus guaranteed service charge & tips)
Contract Start Date: 03 November, 2025
If you’re exploring restaurant jobs Dubai, this Host / Hostess opportunity with Big Mamma is a front-row seat to the city’s next buzzworthy Italian dining destination. You’ll greet guests with warmth and theatre, manage reservations and table turns, and set the tempo for a joyful experience from first hello to final “arrivederci.” You’ll master the menu and wine list, collaborate with waiters and runners, and keep the guest journey smooth and spirited. With a competitive package—including guaranteed service charge and tips, a pre-service meal, and group-wide discounts—plus genuine paths for growth and international mobility, this is a standout launch-pad for hospitality talent.
About Big Mamma
Big Mamma is a French-born restaurant group with an infectious love for Italian cuisine. Co-founded by Victor Lugger and Tigrane Seydoux, the group has opened 30+ lively trattorias across France, the UK, Spain, Germany, Belgium, and Italy—each venue designed to bottle the charm, flavor, and conviviality of Italy’s most beloved regions. Expect grand personality: generous portions, bold design, high-energy service, and an atmosphere that turns dinner into a mini-holiday.
Now, the group brings its signature dolce vita spirit to the UAE with a brand-new opening in Dubai. Joining the opening team means helping set the gold standard for hospitality from day one—building rituals, service flow, and a local fanbase that returns for the people as much as the plates.
Available Jobs (Related Roles)
If you’re considering restaurant jobs Dubai within Big Mamma or similar groups, here are adjacent roles that often collaborate with Hosts/Hostesses and share growth pathways:
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Reception Supervisor / Head Host
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Waiter / Waitress (Section Waiter)
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Runner / Commis de Rang
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Bartender / Barback
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Floor Manager / Assistant Restaurant Manager
These roles can be natural next steps once you’ve built mastery at the door and on the floor.
Job Description
As a Host / Hostess on the opening team, you are the heartbeat of first impressions and the guardian of guest flow. Your mission is to welcome every guest with warmth, confidence, and pace, while keeping reservations and seating running like a well-choreographed dance. You’ll use your knowledge of the menu and wine list to support the team’s recommendations, answer top-line questions, and keep guests excited and informed while they’re seated or waiting.
Working hand-in-hand with the front-of-house team, you’ll coordinate walk-ins, waitlists, and special occasions; communicate table status and turn times; and ensure the vibe remains upbeat even during peak service. You’re the first smile, the final farewell, and the conductor who keeps the room humming.
Key Responsibilities
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Own the Door: Welcome guests with genuine warmth and positive energy; recognize regulars and VIPs; set expectations on wait times and table status.
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Manage Reservations & Seating: Oversee booking platforms, the floor plan, and table rotation to minimize waits and maximize guest happiness.
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Guide the Journey: Answer questions about the menu and wine list; highlight specials; coordinate with servers to ensure smooth handoffs.
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Coordinate the Floor: Communicate with waiters, runners, and bar to balance seating waves, manage turn times, and keep service seamless.
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Handle the Queue: Manage walk-ins and waitlists with clarity and empathy; provide realistic timeframes and updates.
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Support Service Rituals: Assist with menus, highchairs, special occasion touches, and guest follow-ups.
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Keep It Stylish & Safe: Uphold front-desk cleanliness, organization, and brand presentation; follow health and safety procedures.
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Be the Brand: Reflect Big Mamma’s values—joy, generosity, inclusivity, and authenticity—in every interaction.
Why This Role?
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Competitive Package: AED 6,000 per month, guaranteed service charge & tips, plus a pre-service team meal that’s made with love.
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Team Culture: Work with an upbeat, diverse crew that celebrates personality and creativity.
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Training & Growth: Learn European hospitality standards, master guest-flow tactics, and pursue national or international mobility across a multi-country group.
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Iconic Opening: Be part of a new Dubai flagship—openings offer accelerated learning, visibility, and quick promotion for high performers.
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Perks with Personality: Enjoy discounts across the group’s restaurants and the pride of building a destination that locals and tourists line up for.
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Equal Opportunities: Big Mamma champions inclusion—all qualified candidates are welcome, with hiring based on passion, potential, and professionalism.
Requirements
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Experience: Front-of-house experience is a plus (host/hostess, reception, or guest relations). Strong customer-service backgrounds from hotels, retail, or airlines are also welcome.
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Language: Fluent English required; other languages (Italian, Arabic, French, etc.) are a bonus.
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Skills:
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Confident, warm communication and a genuine love for people
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Fast, clear decision-making under pressure
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Familiarity with reservations systems and floor plans (training provided)
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Basic menu and wine knowledge—or the curiosity to learn quickly
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Personality: Upbeat, reliable, and team-oriented; cool head during busy services; polished appearance that fits a high-energy brand.
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Availability: Ready to work evenings, weekends, and holidays as part of Dubai’s vibrant dining scene.
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Location & Start Date: Based in Dubai, with contracts starting 03 November, 2025.
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Eligibility: Ability to work in the UAE per local regulations and company onboarding processes.
How to Apply
Move Fast: New openings attract a flood of applicants. Submitting early increases your chance to secure an interview and a spot on the launch team.
FAQs
1) What is the salary for this Host / Hostess role in Dubai?
The listed monthly salary is AED 6,000, plus guaranteed service charge & tips, a pre-service staff meal, and group-wide discounts.
2) Do I need previous restaurant experience?
Prior hosting or front-desk experience helps, but Big Mamma also welcomes candidates with strong customer-service skills from hotels, retail, or airlines who can bring energy, poise, and quick learning.
3) What does a typical shift look like?
You’ll manage reservations and walk-ins, coordinate seating, communicate wait times, and set the tone at the door—working closely with the floor and bar teams to keep service smooth and upbeat.
4) Is there career growth?
Yes. High performers often progress to Head Host, Reception Supervisor, or step into serving and supervisory roles. Openings accelerate visibility and internal mobility across the group’s international venues.
5) When does the contract start?
The contract start date is 03 November, 2025. Hiring begins in advance so training and team rehearsals are set before launch.
If your next move is toward restaurant jobs Dubai that offer heart, hustle, and real growth, Big Mamma’s Host / Hostess role is a delicious opportunity. You’ll help open a destination that blends Italian warmth with Dubai’s electric dining scene—creating nights guests will talk about long after the last tiramisu spoon. Apply now and bring your best smile to the city’s next must-book restaurant.