⭐ About Residence Concierge Vacancy at Dorchester Collection in Dubai 2025
Residence Concierge Vacancy at Dorchester Collection in Dubai 2025 represents a rare opportunity to join one of the world’s most prestigious luxury hospitality brands. Dorchester Collection is globally celebrated for iconic hotels, refined service standards, and a people-first culture built on passion and excellence. At The Lana Residences in Dubai, the brand continues its legacy by offering residents personalized, intuitive, and world-class living experiences.
This role is designed for hospitality professionals who thrive on meaningful guest connections, leadership, and attention to detail. As a Residence Concierge, you become the face of the residences, ensuring every interaction reflects warmth, professionalism, and care. Dorchester Collection’s philosophy, “We Care,” is not just a statement—it is embedded in every process, relationship, and service moment. With structured training, long-term career development, and exceptional benefits, this vacancy is ideal for those seeking stability and prestige in Dubai’s luxury hospitality sector.
⭐ Table of Contents
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🔹 Job Overview
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🔹 Job Categories
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🔹 Primary Responsibilities by Role
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🔹 Why Work at Dorchester Collection
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🔹 Candidate Eligibility Criteria
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🔹 How to Apply
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🔹 FAQs
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🔹 Final Thoughts
🔹 Job Overview
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Company Name: Dorchester Collection
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Vacancy Position: Residence Concierge
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Location: Dubai
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Property: The Lana Residences
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Employment Type: Permanent, Full-Time
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Experience Required: Relevant concierge or guest service experience
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Application Status: Apply Immediately
Residence Concierge Vacancy at Dorchester Collection in Dubai 2025 offers a leadership-driven front-of-house role within an ultra-luxury residential environment. The position involves managing lobby operations, overseeing concierge teams, and delivering bespoke experiences to residents and guests.
This role suits confident professionals who excel in communication, coordination, and personalized service delivery while maintaining the highest hospitality standards.
🔹 Job Categories
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Luxury Hospitality Services
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Concierge & Guest Relations
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Front Office Operations
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Residential Services Management
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Customer Experience & Engagement
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Team Leadership & Supervision
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Five-Star Hotel & Residence Operations
🔹 Primary Responsibilities by Role
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Deliver exceptional front-of-house service aligned with Dorchester Collection standards
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Oversee daily operations of the Residence Lobby and entrance areas
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Welcome residents, families, and visitors with warmth and professionalism
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Ensure residents feel at home through personalized service delivery
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Lead, motivate, and supervise Doormen, Lobby Hosts, and Wellness Hosts
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Plan daily, weekly, monthly, and quarterly duty schedules
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Coordinate closely with other departments to ensure seamless operations
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Maintain clear and professional written communication with residents
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Support residents and guests across lobby lounge, forecourt, and amenities
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Address concerns promptly while exceeding service expectations
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Uphold company culture, values, and “We Care” philosophy
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Monitor service quality and ensure consistency at all times
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Act as a brand ambassador for Dorchester Collection
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Train team members to maintain luxury service excellence
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Foster meaningful relationships with long-term residents
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🔹 Why Work at Dorchester Collection
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Competitive salary package with service charge benefits
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World-class training through Dorchester Collection Academy
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Complimentary stays at sister Dorchester Collection hotels
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50% dining discounts across luxury properties
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Private medical and life insurance coverage
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Shared company accommodation and transport
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Multicultural and inclusive work environment
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Long-term career growth in global luxury hospitality
🔹 Candidate Eligibility Criteria
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Previous experience in concierge or guest service roles preferred
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Strong leadership and team management abilities
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Excellent spoken and written English communication skills
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Additional language skills are a strong advantage
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Guest-centric mindset with high emotional intelligence
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Confident, professional, and well-presented personality
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Ability to multitask in a fast-paced luxury environment
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Strong problem-solving and decision-making skills
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Cultural awareness and proactive service attitude
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Passion for luxury hospitality and brand representation
🔹 How to Apply
Interested candidates should apply online through the official Dorchester Collection careers portal. Ensure your updated CV highlights relevant hospitality experience, leadership skills, and customer service expertise. Shortlisted applicants will be contacted directly by the recruitment team for further assessment.
This Residence Concierge Vacancy at Dorchester Collection in Dubai 2025 is highly competitive, so early application is strongly encouraged to maximize selection chances.
👉 Apply Here.
🔹 FAQs
Q1: Where is the job located?
The role is based in Dubai at The Lana Residences.
Q2: Is this a full-time position?
Yes, it is a permanent full-time role.
Q3: Is accommodation provided?
Yes, shared company accommodation is included.
Q4: Are meals included during duty?
Yes, meals on duty are provided.
Q5: Is prior concierge experience mandatory?
Preferred but not mandatory; relevant guest service experience is acceptable.
Q6: Are flights covered?
Yes, a flight allowance is provided every 24 months.
Q7: What languages are required?
English is mandatory; additional languages are an advantage.
🔹 Final Thoughts
Residence Concierge Vacancy at Dorchester Collection in Dubai 2025 is more than a hospitality job—it is a gateway to a refined career within one of the world’s most admired luxury hotel groups. The role combines leadership, service excellence, and personal growth, allowing professionals to create memorable experiences while building lasting relationships with residents. Dorchester Collection’s commitment to employee development ensures every team member is empowered to reach their full potential.
For candidates seeking stability, prestige, and global exposure in Dubai’s luxury sector, Residence Concierge Vacancy at Dorchester Collection in Dubai 2025 stands out as a rewarding opportunity. With outstanding benefits, a supportive culture, and a legendary brand name on your profile, this role can define the next successful chapter of your hospitality career. Apply now and take the next step toward becoming a hospitality legend.