Are you looking for an amazing Receptionist Job in one of the most beautiful hotels in the world? Rixos The Palm Hotel and Suites in Dubai is looking for friendly people to join their team for 2026. This is a great chance to build a career in a luxury resort while enjoying a Tax-Free Salary. If you love helping people and want a fresh start in the sun, this role is perfect for you.
Accor is the global hotel group that owns the Rixos brand and they are famous for taking care of their staff. They offer a stable work environment with many paths to grow into management roles. This is an Urgent Hiring process, so you should prepare your resume quickly to stand out from other candidates.
Job Summary
This table gives you a quick look at the most important details for this role.
| Detail | Information |
|---|---|
| Job Title | Receptionist |
| Company | Accor (Rixos The Palm Hotel & Suites) |
| Sector | Hospitality and Tourism |
| Website | https://careers.accor.com/ |
| Hiring Status | Actively Hiring |
| Location | Dubai, United Arab Emirates |
| Work Type | Onsite |
| Contract | Full-time, Permanent |
| Experience | 1 to 2 years in hotels |
| Qualification | High School or Diploma |
| ATS Keywords | Guest Relations, Opera PMS, Cashiering, Check-in |
| Estimated Salary | 3,500 to 5,000 AED per month |
| Visa | Employer Provided (Visa Sponsorship) |
Company Overview
Accor is one of the largest hotel groups in the world. They have over 5,500 hotels and 45 different brands. One of their most famous luxury brands is Rixos. This hotel is located on the Palm Jumeirah, which is a world famous man made island in Dubai. Accor started many years ago and now has more than 300,000 employees globally. People love working here because they call their staff Heartists. This means they want you to work with your heart and be your true self.
Verified stats show that Accor opened over 290 new hotels in 2023 alone. This shows the company is growing very fast. Expats from all over the world move to Dubai to work for Rixos because the benefits are excellent. You get to work in a place that feels like a five star vacation every single day.
💡 Pro Tip: When you apply, mention that you want to be a Heartist. This shows you understand the Accor company culture.
Why This Job
Working as a Receptionist at Rixos is not just a job. It is the start of a global career. You will work in the Rooms department and report to the Front Office Manager. The work environment is busy but very rewarding. You will meet famous people, travelers, and business leaders from every country.
Growth opportunities are huge here. Accor has a special academy to train staff. You can learn new skills and move to different departments or even different countries. Because this is a Tax-Free Salary role, you can save much more money than in your home country. Most staff also get Accommodation included as part of their package, which makes life very easy.
The hotel is very modern and uses the latest technology. You will gain experience with top software like Opera Property Management System, which we call PMS. This skill is very valuable in the hotel industry worldwide.
Key Responsibilities
As a Receptionist, your main goal is to make guests happy from the moment they walk in. Here are your top tasks:
- Guest Arrival: Handle the check-in process quickly and give guests their room keys.
- Financial Tasks: Manage the cash drawer and change foreign money for guests accurately.
- Issue Resolution: Listen to guest complaints and fix them right away to keep guests happy.
- Hotel Knowledge: Learn all the room rates and special deals to answer guest questions.
- Safety First: Keep guest information private and follow all hotel safety rules.
- Daily Reports: Write down all important events in the log book for the next shift.
- Teamwork: Help the bellboys and concierge team so the lobby runs smoothly.
✅ Good News: You will work in a luxury resort where guests are usually in a happy, holiday mood!
Requirements and Qualifications
Mandatory Requirements
- Experience: You must have at least 1 or 2 years of experience in a hotel front desk role.
- Languages: You must speak English very well.
- Russian Language: Since many guests are from Russia, being able to speak Russian is a big plus.
- Tech Skills: You need to know how to use computers and hotel booking software.
- Personality: You must be polite, professional, and have a great smile.
Nice to Have
- Education: A degree in Hospitality or Tourism is preferred but not required.
- Extra Languages: Speaking Arabic or French will help you stand out.
- Local Knowledge: Knowing about Dubai’s tourist spots is very helpful for guests.
Rixos does hire people from all over the world. While they prefer experience, they value your attitude and your energy most of all. If you are fresh but have done an internship in a big hotel, you should still apply.
Salary and Benefits
Dubai is a great place to work because you keep every penny you earn. There is no income tax taken from your paycheck. The benefits at Rixos are very competitive.
| Benefit Type | What is included |
|---|---|
| Basic Salary | Paid monthly in AED (No Tax) |
| Housing | Accommodation included in staff building |
| Transportation | Free bus from staff housing to the hotel |
| Meals | Free food in the staff restaurant during shifts |
| Medical Insurance | Comprehensive health cover provided |
| Flight Ticket | Annual ticket to your home country |
You will also get an end of service payment when you leave the company. This is called a Gratuity. It is calculated based on how many years you worked. For example, if you work for 3 years, you get a nice lump sum of money to take home.
Who Should Apply
This job is perfect for you if you fit these points:
- The People Person: You enjoy talking to strangers and making them feel welcome.
- The Problem Solver: You stay calm when a guest is angry and find a way to help them.
- The Fast Learner: You can remember many details about the hotel services and rooms.
- The Team Player: You like working with people from different cultures and backgrounds.
About Location: Dubai and Palm Jumeirah
Dubai is a fast city that never sleeps. The work week is usually 6 days with 1 day off. Rixos is on the Palm Jumeirah. This area is very high class and beautiful. The weather is hot most of the year, so you will spend a lot of time in air conditioning or at the beach. Public transport like the Metro is great, but the hotel bus is the best way to get to work. You can save a lot of money because the hotel pays for your room and your food.
Day in the Life of a Receptionist in Dubai
💡 “My day starts with a team meeting at the front desk. I check which VIP guests are arriving today. By 10 AM, the lobby is busy with people checking out. I help them settle their bills and wish them a safe flight. In the afternoon, I greet new families and tell them about the pool and restaurants. Every hour is different. One minute I am changing currency, and the next I am solving a room issue. It is fast, exciting, and I am never bored!”
How to Apply
The application process is simple but you must be careful. Follow these steps:
- Click the apply button below to go to the official Accor career page.
- Create a profile with your email address.
- Upload your updated CV in PDF format.
- Fill in the details about your previous hotel experience.
- Submit your application and wait for an email.
The screening process usually takes 1 to 2 weeks. If they like your CV, you will have a video interview. After that, you might have one more interview with the Department Head. The whole process takes about 3 to 6 weeks.
CV Tip: Use words like “Guest Satisfaction” and “Opera PMS” in your resume. Make sure your photo is professional and you are smiling. A friendly face is very important for a Receptionist Job.
Visa and Legal Corner
The UAE has specific rules for workers. Rixos will handle your Visa Sponsorship. You do not need to pay for your own work permit. Most hotel visas are valid for 2 years and can be renewed.
Important documents you will need:
- A valid passport with at least 6 months left before it expires.
- Attested school or university certificates.
- A clean criminal record from your home country.
- Passport sized photos with a white background.
- Previous work experience letters.
Once you arrive, you will have a medical test. This includes a blood test and an X-ray. This is a standard rule for everyone working in the UAE. Your contract will have a probation period, which is usually 6 months. During this time, the hotel will see if you are a good fit for the team.
⚠️ Important: Never pay anyone for a job offer. Rixos and Accor will never ask you for money to give you a job.
FAQ
Q: Is accommodation provided for this role?
Yes, Accommodation included is standard for most staff at Rixos. You will stay in a shared staff building with other colleagues.
Q: Do I need to speak Russian to apply?
It is not mandatory, but it is highly preferred. If you speak Russian and English, you have a much better chance of getting the job.
Q: Is there an age limit for this job?
Most candidates are between 21 and 35 years old, but the hotel hires based on skill and energy.
Q: How long does the visa process take?
Once you sign the offer letter, the visa usually takes 2 to 4 weeks to be processed.
Q: Can I apply if I am currently outside the UAE?
Yes! This is an international hire role. They will provide the entry permit and flight for you to join.
Disclaimer
- We are a job information website and not the employer.
- We summarize public job listings to help you find work.
- We never ask for money. If someone asks for a fee for this job, it is a scam.
- Always verify the contract details before signing any document.
- Information like salary can change based on the company’s latest budget.