Table of Contents
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Job Overview – PetroChemical Hub Customer Associate Saudi Arabia
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About Maersk
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Other Available and Related Jobs at Maersk in Saudi Arabia
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Job Description – PetroChemical Hub Customer Associate (Jeddah)
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Key Job Responsibilities
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Why This PetroChemical Hub Customer Associate Role Stands Out
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Requirements and Eligibility
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How to Apply for Maersk PetroChemical Hub Customer Associate Saudi Arabia Jobs
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FAQs – PetroChemical Hub Customer Associate Saudi Arabia Jobs 2025
Job Overview – PetroChemical Hub Customer Associate Saudi Arabia
PetroChemical Hub Customer Associate Saudi Arabia jobs with Maersk offer a strong opportunity for logistics professionals who want to work at the centre of petrochemical warehousing, distribution, and customer operations. Based on-site in Jeddah / King Abdullah Economic City, this full-time role focuses on receiving, planning, booking, and monitoring inbound and outbound orders for a key petrochemical customer, while also handling reporting, distribution planning, and customer service. As a Customer Associate in Maersk’s PetroChemical Hub, you’ll support both daily operations and business reviews, collaborating with procurement, vendors, trucking providers, and internal teams to ensure smooth, efficient, and compliant execution from plant to port and beyond.
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Job Title: PetroChemical Hub – Customer Associate
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Company: Maersk (A.P. Moller – Maersk)
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Location: Jeddah, Saudi Arabia (facility based in King Abdullah Economic City)
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Work Type: Site-based (daily attendance required at the hub)
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Employment Type: Full-time
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Application Deadline: End Date – 26 November 2025 (subject to change on the official site)
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Department: Operations / Customer Service & Distribution
About Maersk
Maersk (A.P. Møller – Mærsk A/S) is a global integrated logistics and shipping company headquartered in Copenhagen, Denmark. It operates across 130+ countries and employs over 100,000 people worldwide, offering services in container shipping, port operations, supply chain management, warehousing, and air freight.
As an integrated container logistics company, Maersk’s vision is to become the Global Integrator of container logistics, connecting and simplifying customers’ supply chains from end to end.
Key highlights:
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Over a century of history, dating back to 1904, with a strong heritage in shipping and containerization
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A focus on combining ocean, inland, and logistics services to deliver seamless, door-to-door solutions
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Strong sustainability ambitions, including net-zero emissions by 2040 across the business
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A culture built around customer-centricity, safety, integrity, and global collaboration
In Saudi Arabia, Maersk supports petrochemical, industrial, and manufacturing customers through integrated logistics, warehousing, distribution, and port-related services – and the PetroChemical Hub Customer Associate is a key role in delivering on those commitments.
Other Available and Related Jobs at Maersk in Saudi Arabia
Alongside the PetroChemical Hub Customer Associate Saudi Arabia role, Maersk frequently recruits for other operations and logistics roles in the Kingdom, such as:
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Warehouse Supervisor / Distribution Supervisor – KAEC / Jeddah
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Logistics Coordinator – Warehousing & Distribution
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Customer Service Agent – Ocean & Logistics
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Operations Associate – Contract Logistics & Services
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HSSE Coordinator – Warehousing and Chemical Facilities
These roles work together to support Maersk’s integrated logistics offering, helping customers manage complex supply chains in petrochemicals, manufacturing, and trade.
(See more jobs in Saudi Arabia)
Job Description – PetroChemical Hub Customer Associate (Jeddah)
The PetroChemical Hub Customer Associate role is an operations and customer-focused position within Maersk’s petrochemical hub in King Abdullah Economic City near Rabigh. You’ll act as the daily link between the customer, internal teams, and logistics vendors.
What the role is about:
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Managing end-to-end order processing for inbound and outbound movements
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Planning and executing distribution and trucking capacity based on volume forecasts
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Generating detailed operational and KPI reports for the customer and internal stakeholders
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Providing proactive customer service, issue resolution, and invoicing support
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Assisting the Hub Distribution Supervisor in daily operations and continuous improvement projects
This role is ideal for professionals who enjoy hands-on operations, data-driven reporting, and close interaction with customers in a high-volume, industrial logistics environment.
Key Job Responsibilities
As a PetroChemical Hub Customer Associate Saudi Arabia, your responsibilities fall into three main categories: Operations, Customer Service, and Reporting & Invoicing.
Operations – Order Management & Distribution
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Receive, plan, book, process, and monitor execution of the customer’s inbound and outbound orders
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Take part in distribution planning and execution, ensuring the right trucks, containers, and capacity are available at the right time
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Arrange empty container inventory according to flow and customer/terminal needs
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Coordinate daily with:
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Local Procurement – for vendor arrangements and support
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Vendor Manager – to ensure service quality and capacity
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Execution teams – for on-the-ground operations
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Assist the Hub Distribution Supervisor with the daily execution of distribution and warehouse activities
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Report issues related to:
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Trucking capacity
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Storage capacity
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People capacity
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Equipment capacity
to your direct supervisor for quick mitigation
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Reporting – Operational & KPI Reports
Generate and maintain a comprehensive set of reports for the relevant petrochemical customer, such as:
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Plant Dispatch Report
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Stock Receiving Report
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Inbound Report
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Port Shuttling Report
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Customs Clearance Report
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Daily and Monthly KPI Reports
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Staff Attendance Report
These reports are critical for performance tracking, transparency, and continuous improvement, both for Maersk and for the customer.
Customer Services – Relationship & Issue Handling
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Handle all customer requests in line with Service Level Agreements (SLAs) and contractual commitments
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Troubleshoot and solve customer issues, responding promptly to inquiries and operational concerns
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Maintain constant coordination with the customer focal point for:
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Volume forecasts
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Distribution and trucking capacity planning
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Special operational requirements
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Assist the Supervisor with preparation for monthly business review meetings with the customer, providing data and insights
Reporting & Invoicing – Financial and Performance Accuracy
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Create the monthly service invoice for the customer and address any invoicing inquiries
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Ensure all performance reports and invoices are timely and accurate
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Support business continuity by:
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Being prepared to carry out duties beyond normal office hours when needed
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Taking part in weekend/holiday duties based on workload and business needs
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Why This PetroChemical Hub Customer Associate Role Stands Out
Choosing the PetroChemical Hub Customer Associate Saudi Arabia position at Maersk offers several unique advantages for your logistics career.
1. Work with a Global Logistics Leader
You’ll be employed by one of the world’s most recognized logistics brands, operating at the highest standards of safety, service, and innovation.
2. Be at the Heart of Petrochemical Supply Chains
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Work in a specialized petrochemical hub environment
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Gain direct exposure to plant dispatch, port shuttling, customs, warehousing, and distribution
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Build expertise that is highly valued across the energy and industrial sectors in KSA
3. Hands-On Operations Role with Customer Exposure
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Combine operational execution with customer-facing responsibilities
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Strengthen skills in problem-solving, forecasting, and service delivery
4. Career Growth in Logistics & Supply Chain
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Experience in a Maersk hub can open doors to:
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Senior Customer Service roles
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Distribution Supervisor / Hub Coordinator roles
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Operations or Contract Logistics leadership positions
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5. Inclusive and Supportive Culture
Maersk emphasizes a diverse and inclusive workplace, welcoming different thinking styles and backgrounds, and offering reasonable adjustments throughout the hiring process.
Requirements and Eligibility
To be considered for PetroChemical Hub Customer Associate Saudi Arabia jobs, candidates should meet the following criteria:
Education
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Bachelor’s degree in Maritime and Transport Science
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Business Administration is considered an added advantage
Experience
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Minimum 2 years of experience in a similar role, preferably in:
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Warehousing and distribution operations
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Logistics or supply chain execution
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Hands-on operational experience is strongly preferred
Location & Work Arrangement
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Must be based around King Abdullah Economic City / Rabigh area
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The facility is in King Abdullah Economic Zone, and the incumbent must attend work daily on-site
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Willingness to work beyond standard office hours, including weekends/holidays as required
Skills & Systems
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Fluent in English and Arabic
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Strong knowledge of WMS / ERP systems and MS Office
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Experience with warehousing and distribution operations
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Strong reporting and analytical skills
Personal Attributes
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Drive for results – consistently meets or exceeds goals, pushes self and vendors for performance
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Uses rigorous logic to solve problems and looks for creative solutions beyond the obvious
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A team player with a high sense of urgency
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Strong problem-solving mindset and willingness to engage in continuous improvement and new customer implementation projects
(Any visa or employment eligibility conditions will align with Saudi labour regulations and Maersk policies.)
How to Apply for Maersk PetroChemical Hub Customer Associate Saudi Arabia Jobs
If this PetroChemical Hub Customer Associate Saudi Arabia role aligns with your skills and ambitions, here’s how to apply:
FAQs – PetroChemical Hub Customer Associate Saudi Arabia Jobs 2025
1. Where is the PetroChemical Hub Customer Associate role based?
The role is based at a Maersk petrochemical facility in King Abdullah Economic City, near Rabigh, under the Jeddah area. It is fully site-based, and daily on-site attendance is required.
2. What kind of experience is required?
You need at least 2 years of experience in a similar logistics or operations role, ideally involving warehousing and distribution, order processing, and customer coordination.
3. Do I need to work outside normal office hours?
Yes. The job description specifies that the jobholder should expect to work beyond office hours, and weekend/holiday duties may be assigned based on business needs and workload.
4. What systems and tools should I know?
You should be comfortable with:
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WMS (Warehouse Management Systems)
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ERP systems
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Microsoft Office (Excel, Word, Outlook, etc.)
These are critical for reporting, planning, and daily execution.
5. Is this role more operations-focused or customer-focused?
It’s a balanced role. You are heavily involved in operations (planning, booking, distribution, reporting), while also managing customer inquiries, business reviews, and invoicing.
6. Why should I choose Maersk for my logistics career?
Maersk offers:
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A global, integrated logistics platform with world-class practices Maersk
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Strong focus on employee development and inclusive culture
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Opportunities to grow into more senior operations, customer service, or logistics leadership roles in Saudi Arabia or internationally
If you’re passionate about logistics, enjoy hands-on operations, and want to work closely with major petrochemical customers, the PetroChemical Hub Customer Associate Saudi Arabia role with Maersk is a strong, future-focused step for your career.