⭐ About Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025
Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025 offers an exceptional opportunity for professionals passionate about healthcare service excellence. Al-Futtaim Group, one of the UAE’s most respected and diversified organizations, continues to expand its healthcare arm through HealthHub Clinics, delivering patient-centric medical services across Dubai.
This role is designed for individuals who thrive in patient-facing environments and understand the importance of empathy, communication, and operational coordination in healthcare settings. As healthcare standards in the UAE continue to evolve, patient experience has become a cornerstone of quality care, making this position both impactful and future-oriented.
Joining Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025 means becoming part of a globally recognized organization that values integrity, collaboration, and continuous improvement. The role provides stability, professional growth, and the chance to contribute meaningfully to patient wellbeing while working in a modern, accredited clinical environment supported by world-class systems and leadership.
📌 Table of Contents
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🔹 Job Overview
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🔹 Job Categories
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🔹 Primary Responsibilities by Role
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🔹 Why Work at Al-Futtaim
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🔹 Candidate Eligibility Criteria
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🔹 How to Apply
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🔹 FAQs
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🔹 Final Thoughts
🔹 Job Overview
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Company Name: Al-Futtaim Private Company LLC
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Vacancy Position: Patient Relations Executive
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Location: Discovery Gardens, Dubai, UAE
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Interview Date: Apply Immediately
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Employment Type: Permanent, Full-Time
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Experience Required: Minimum 2 Years
The Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025 is based at HealthHub Clinics, a premium multi-specialty healthcare network. This role serves as the first point of contact for patients, ensuring a seamless experience from inquiry to follow-up. Candidates will coordinate appointments, manage patient concerns, and collaborate closely with clinical teams to maintain smooth operations while upholding strict confidentiality standards.
🔹 Job Categories
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Healthcare Administration
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Patient Experience Management
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Medical Front Office Operations
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Healthcare Customer Service
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Insurance Coordination Support
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Clinical Support Services
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Hospital & Clinic Operations
🔹 Primary Responsibilities by Role
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Welcome patients warmly and ensure a positive first impression at all times
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Act as the primary communication bridge between patients and medical teams
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Schedule appointments, manage follow-ups, and coordinate referrals efficiently
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Handle patient feedback, complaints, and service recovery with empathy
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Escalate complex issues appropriately while maintaining professionalism
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Ensure accurate data entry and maintenance of patient medical records
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Adhere strictly to confidentiality and data protection policies
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Support insurance verification, approvals, and billing-related inquiries
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Promote HealthHub Clinics services and wellness initiatives
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Monitor patient flow to reduce waiting times and enhance satisfaction
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Collaborate with nurses, doctors, and administrative staff daily
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Assist in patient loyalty and experience improvement initiatives
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Follow UAE healthcare regulations and internal compliance standards
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Participate in training programs and continuous learning activities
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Represent Al-Futtaim values in every patient interaction
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🔹 Why Work at Al-Futtaim
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Strong values-driven culture rooted in respect, integrity, and excellence
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Career mobility across multiple business divisions and regions
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Access to world-class healthcare facilities and accredited clinics
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Comprehensive wellbeing programs including screenings and wellness days
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Continuous professional development via learning platforms and AI tools
🔹 Candidate Eligibility Criteria
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Bachelor’s degree in Healthcare Administration, Business, or related field
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Minimum of two years’ experience in a patient-facing healthcare role
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Strong verbal and written communication skills
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Proven ability to multitask in a fast-paced clinical environment
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Proficiency in MS Office and healthcare management systems
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Knowledge of UAE healthcare regulations is an added advantage
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Familiarity with insurance processes and billing procedures
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High level of empathy, professionalism, and discretion
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Ability to handle sensitive situations with confidence and care
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Commitment to patient-centric service delivery standards
🔹 How to Apply
Interested candidates can apply online through the official Al-Futtaim careers portal. Ensure your CV highlights relevant healthcare experience, communication skills, and familiarity with patient service environments.
Applications are reviewed on a rolling basis, so early submission is encouraged for the Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025.
🔗 Apply Here.
🔹 FAQs
Q1: Is this role open to fresh graduates?
No, a minimum of two years of healthcare patient-facing experience is required.
Q2: Is this a permanent position?
Yes, the role is offered as a full-time permanent position.
Q3: What is the work location?
The position is based at Discovery Gardens, Dubai.
Q4: Does Al-Futtaim provide healthcare benefits?
Yes, comprehensive health insurance is included.
Q5: Are growth opportunities available?
Absolutely, Al-Futtaim supports lateral and vertical career progression.
Q6: Is UAE healthcare regulation knowledge mandatory?
It is preferred but not mandatory.
Q7: When should I apply?
Applications are open now; candidates are encouraged to apply immediately.
🔹 Final Thoughts
Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025 represents a rewarding career path for professionals who value compassionate healthcare delivery and operational excellence. This role places you at the heart of patient experience, where every interaction contributes to trust, care quality, and long-term wellbeing outcomes.
Patient Relations Executive Vacancy at Al-Futtaim in Dubai UAE 2025 is more than a job—it is an opportunity to grow with a respected organization that invests in people, innovation, and purpose. If you are ready to make a meaningful difference while advancing your healthcare career in the UAE, this position deserves your immediate attention.