Table of Contents
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Job Overview
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About KitchenPark
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Available Jobs and Related Career Paths
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Operations Manager Job Description
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Key Job Responsibilities
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Facility and Daily Operations
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Training, Leadership and Cross-Functional Support
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Inventory, Ordering and Audits
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Performance, KPIs and Financial Insight
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Why This Operations Manager Job in Riyadh Stands Out
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Requirements for Operations Manager Jobs in Riyadh
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How to Apply for the KitchenPark Operations Manager Role
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FAQs About Operations Manager Jobs in Riyadh
Job Overview
Job Title: Operations Manager, KitchenPark – Riyadh
Company: KitchenPark
Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Coverage: Based in Riyadh, covering 3 different sites
If you’re actively exploring operations manager jobs in Riyadh, this opportunity at KitchenPark is ideal for operations leaders who enjoy solving complex problems, coordinating teams and making multi-site facilities run smoothly and efficiently.
As an Operations Manager, you will:
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Oversee smooth and efficient daily operations across one or more processing centers in Saudi Arabia
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Manage facility operations, inventory and process optimisation
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Support cross-functional teams to achieve performance goals
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Lead training, resolve operational issues and prepare sites for high-volume periods
Your work will be at the heart of KitchenPark’s mission to deliver seamless, high-quality online food delivery experiences.

About KitchenPark
KitchenPark helps restaurateurs around the world succeed in online food delivery. The company’s goal is to make food more affordable, higher quality and convenient for everyone.
What KitchenPark Does
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Takes underutilised properties and transforms them into smart kitchens optimised for delivery
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Helps restaurateurs of all sizes, from:
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First-time entrepreneurs opening their first virtual restaurant
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Established global quick-service restaurant chains expanding into delivery-first formats
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Provides a wide range of cuisines and healthy food options at affordable prices for local neighbourhoods
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Creates jobs and economic value every time a new facility is launched
KitchenPark is firmly positioned in the cloud kitchen / ghost kitchen space, combining:
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Food and hospitality operations
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Logistics and fulfilment best practices
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Technology and smart process design
For operations professionals, it’s a chance to contribute to a fast-growing, disruptive segment of the restaurant and food delivery industry.
Available Jobs and Related Career Paths
While this article focuses on operations manager jobs in Riyadh at KitchenPark, there are related roles and natural career progressions in this sector, such as:
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Processing Center Manager – Riyadh
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Multi-Site Operations Manager – Cloud Kitchens / Food Delivery
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Hub Operations Manager – Logistics / Fulfilment
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Regional Operations Lead – Saudi Arabia
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Kitchen Operations Manager – Smart or Dark Kitchens
Within KitchenPark or similar food-tech companies, successful Operations Managers could grow into:
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Cluster or Regional Operations Manager
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Head of Operations – Country or GCC
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Strategic Operations roles focused on launching new facilities or optimizing existing ones
If you’re keeping your options open, you might also want to explore:
See more jobs in Riyadh
Operations Manager Job Description
This operations manager job in Riyadh is a high-impact, hands-on leadership role responsible for ensuring that KitchenPark’s smart kitchen hubs operate smoothly around the clock.
Core Purpose of the Role
As Operations Manager, you will be responsible for:
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Ensuring smooth operation of processing centers across all shifts
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Overseeing facility operations, technology issues and space utilisation
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Managing inventory, audits and replenishment
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Supporting cross-functional teams, including Property Management and Customer Success
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Ensuring licensees (restaurant partners) are ready for big orders, launches and spikes in business
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Reviewing KPIs and financials to improve performance and support P&L awareness
Who This Role Is Ideal For
This role is a great fit if you:
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Have strong experience in operations management (logistics, fulfilment, food processing or similar)
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Enjoy being on-site, close to the operations, not just behind a desk
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Love troubleshooting and improving processes
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Can handle the complexity of multi-shift, multi-site operations
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Want to work in a company that is reshaping how the restaurant industry approaches online delivery
Key Job Responsibilities
As an Operations Manager at KitchenPark in Riyadh, you’ll wear multiple hats—facility leader, coach, problem-solver and performance manager.
Facility and Daily Operations
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Ensure smooth operation of the processing center across all shifts
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Oversee daily workflow, staffing and productivity
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Respond quickly to bottlenecks and operational disruptions
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Act as the primary point for facility, tech and space issues
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Work with licensees (restaurant partners) to identify and resolve problems
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Call OFOS or other relevant service providers on behalf of licensees when needed
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Collaborate with the Property Manager to ensure facility work (maintenance, repairs, upgrades) is completed on schedule and meets quality expectations.
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Troubleshoot processing center, kitchen and facility hardware issues, escalating when necessary but aiming for practical, timely solutions.
This makes the role particularly attractive among operations manager jobs in Riyadh for those who like being directly involved in day-to-day operations.
Training, Leadership and Cross-Functional Support
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Lead training sessions and meetings for processing staff, ensuring everyone understands procedures, standards and safety.
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Coach and support new and existing shift leads, giving them the tools and confidence to run high-performing shifts.
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Step in to cover shifts during call-outs or when staffing gaps appear, demonstrating strong leadership and team commitment.
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Work closely with the Customer Success team to ensure licensees are fully prepared for:
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Large orders and corporate bookings
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New restaurant or menu launches
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Seasonal spikes or promotional campaigns
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Your leadership will help build a culture of reliability, collaboration and continuous improvement.
Inventory, Ordering and Audits
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Review daily inventory levels and place orders to replenish stock as needed, preventing shortages and avoiding unnecessary overstock.
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Oversee Inventory & Ordering, balancing cost efficiency with operational readiness.
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Conduct storage and common area audits to ensure:
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Cleanliness and hygiene standards are maintained
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Items are stored correctly and safely
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Compliance with any internal or regulatory guidelines
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Use audit findings to drive continuous improvements in storage, handling and stock management.
Accurate and proactive inventory management is critical to keeping processing centers ready for high volumes without disruption.
Performance, KPIs and Financial Insight
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Manage ZenDesk tickets from open to close, ensuring that operational issues raised by licensees or team members are tracked and resolved.
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Review and report KPI metrics to facility management and the processing team, contributing to:
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Goal setting
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Performance reviews
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Operational planning
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KPIs may include:
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Order throughput and cycle times
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Error or rework rates
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Ticket resolution times
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Downtime due to facility or tech issues
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Review financials and support understanding of the P&L at site level, using data to guide operational decisions and improvements.
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Be comfortable working with numbers and understanding how small changes in processes can impact cost, revenue and profitability.
This analytical dimension makes the role ideal for candidates who enjoy pairing data-driven thinking with hands-on leadership.
Why This Operations Manager Job in Riyadh Stands Out
Among the many operations manager jobs in Riyadh, this KitchenPark opportunity offers several standout advantages.
Work in a Massive, Fast-Growing Market
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You’ll be working in the online food delivery and smart kitchen market, a sector that is growing rapidly and transforming how people eat and order food.
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This means constant innovation, new partners and a high pace of change—perfect for operations leaders who hate stagnation.
Help Change the Restaurant Industry
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KitchenPark’s mission is to help restaurants succeed in online food delivery, whether they’re new entrepreneurs or global chains.
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Every time a processing center runs smoothly, your work directly supports:
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Local businesses launching and scaling
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Global brands entering new neighbourhoods
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Communities gaining access to more variety and healthier food at better prices
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High Ownership, Multi-Site Impact
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This is a multi-site operations role, covering three sites in Riyadh, giving you broad exposure and responsibility.
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You’ll work closely with:
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Property managers
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Customer Success teams
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Central operations and finance
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You’ll have the autonomy to make decisions, propose improvements and see the results of your work in real time.
On-Site Collaboration and Innovation
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KitchenPark believes people do their best work when they’re together on-site, especially in a business that is constantly innovating and executing new ideas.
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If you thrive in a collaborative environment where you can see the impact of your decisions directly on the floor, this role is an excellent fit.
Requirements for Operations Manager Jobs in Riyadh
To qualify for this Operations Manager job in Riyadh at KitchenPark, you should meet the following criteria.
Education
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Bachelor’s degree in:
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Business Administration
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Operations Management
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Or a related field (preferred)
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Experience
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3+ years of experience in operations management, ideally in:
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Logistics
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Fulfilment
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Food processing or kitchen operations
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Experience managing teams across multiple shifts and, ideally, multiple sites.
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Familiarity with kitchen or food processing operations is a strong plus.
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Experience using Zendesk or other ticketing systems to manage operational issues.
Skills and Competencies
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Strong organisational skills, capable of managing people, processes and priorities across several locations.
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Excellent problem-solving skills, with the ability to troubleshoot facility, inventory and process issues calmly and effectively.
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Strong communication skills in both English and Arabic (essential), enabling smooth collaboration with local teams, licensees and partners.
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Comfort working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing demands and priorities.
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Experience working in a multi-site operations environment, with a willingness to travel between sites as needed.
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Knowledge of Saudi labour laws and workplace safety standards, ensuring operations comply with local regulations and best practices.
Location and Work Setup
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Role is based in Riyadh, covering three different sites.
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On-site presence is required; this is not designed as a remote role.
If you meet these requirements, you’re well-positioned for high-impact operations manager jobs in Riyadh within the food tech and smart kitchen ecosystem.
How to Apply for the KitchenPark Operations Manager Role
If you’re excited about this opportunity, here’s how to move forward with your application.
FAQs About Operations Manager Jobs in Riyadh
1. Do I need prior food industry experience for this role?
Food or kitchen experience is highly preferred but not always strictly mandatory. A strong background in operations management within logistics, warehousing or fulfilment can still be a good fit, especially if you’re keen to learn the specifics of food and kitchen operations.
2. Is Arabic language ability required?
Yes. This role requires strong English and Arabic communication skills. You’ll be dealing with local licensees, service providers and team members, so being bilingual is important for success in this and many other operations manager jobs in Riyadh.
3. How many sites will I manage?
The position is based at the Riyadh office and covers three different sites. You’ll need to be comfortable prioritising across locations and spending time on-site where you’re most needed.
4. What does the work schedule look like?
Given the multi-shift nature of processing centers and the demands of online food delivery, you should expect a flexible schedule. This may occasionally include evenings, weekends or peak periods, especially around major launches or spikes in demand.
5. How can I make my application stand out for this role?
To stand out for operations manager jobs in Riyadh at KitchenPark:
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Emphasise multi-site or multi-shift operations experience
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Highlight concrete examples of process improvements, KPI gains or cost savings
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Showcase your experience with ticketing systems (e.g., Zendesk) and cross-functional collaboration
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Demonstrate your comfort with numbers and basic P&L concepts
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Clearly state your fluency in English and Arabic
If you’re ready to lead smart kitchen hubs, support restaurateurs and help shape the future of online food delivery in Saudi Arabia, this Operations Manager job in Riyadh at KitchenPark offers a powerful and exciting next step in your operations career.