Operations Manager Jobs Dubai 2025 – Lead Amazon Now Operations and Grow Your Career

Table of Contents

Job Overview – Operations Manager Jobs Dubai at Amazon Now
About the Company – Amazon Now & Q-Express
Available Jobs & Related Roles in Dubai
Operations Manager Job Description
Key Job Responsibilities
Why This Operations Manager Role Stands Out
Job Requirements & Eligibility
How to Apply for Operations Manager Jobs Dubai
FAQs About Operations Manager Jobs Dubai

1. Job Overview – Operations Manager Jobs Dubai at Amazon Now

If you’re exploring operations manager jobs Dubai, this mid-level opportunity with Amazon Now (via Q-Express Documents Transport) puts you right at the heart of last-mile delivery and customer experience in the UAE.

Job Title: Operations Manager – Amazon Now
Company: Q-Express Documents Transport (Amazon Last Mile Partner)
Location: Dubai, United Arab Emirates
Role Level: Mid-Level
Work Type: Full-Time
Posting Date: 19 November 2025

As an Operations Manager, you’ll lead a large and diverse team, managing performance for Delivery Service Provider (DSP) partners and ensuring Amazon Now’s same-day/fast delivery promise is met. It’s a hands-on role where you’ll be constantly analyzing performance, solving problems, and collaborating with other leaders to keep operations running smoothly.

Operations Manager Jobs Dubai 2025 – Lead Amazon Now Operations and Grow Your Career

2. About the Company – Amazon Now & Q-Express

This role sits within Q-Express Documents Transport, Amazon’s logistics arm in the UAE that powers last-mile deliveries for Amazon customers. You will essentially be part of the wider Amazon ecosystem, supporting Amazon Now, the fast-delivery service designed to get products to customers quickly and reliably.

What defines Amazon and Q-Express as an employer:

Global leader in e-commerce and cloud technology
Highly data-driven, process-oriented operations
Strong focus on customer obsession, safety, and continuous improvement
Inclusive culture that supports workplace accommodations for people with disabilities
Fast-paced, high-growth environment with clear performance metrics

The role is listed through Talentmate, a job portal built to bring job seekers and employers together under one roof. Talentmate focuses on simplifying the search, interview, and hiring process for professionals across the region.

3. Available Jobs & Related Roles in Dubai

Professionals exploring operations manager jobs Dubai often consider similar and related roles such as:

Area Manager – Last Mile Operations (Dubai)
Delivery Station Manager – E-commerce (UAE)
Logistics Operations Manager – Fulfillment Center
Program Manager – Last Mile & Delivery Experience
Operations Supervisor – DSP & Rider Network

See more jobs in Dubai

4. Operations Manager Job Description

This Operations Manager Amazon Now position is all about leading people, improving processes, and delivering results in a high-pressure logistics environment.

You will be responsible for:

Overseeing operational performance for DSP delivery partners
Ensuring deliveries are timely, safe, and aligned with Amazon’s customer-centric standards
Managing new Amazon Now store launches from a last-mile perspective
Promoting a strong culture of safety, well-being, and performance

The role is ideal for someone who:

Is passionate about operations and logistics
Enjoys using data and analysis to solve real-world problems
Thrives in a fast-paced, constantly evolving environment
Wants to grow within one of the world’s most recognized brands

If you’re looking for operations manager jobs Dubai that offer real responsibility and impact, this position fits perfectly.

5. Key Job Responsibilities

As an Operations Manager for Amazon Now, your main responsibilities include:

Managing DSP Operational Performance

Oversee day-to-day performance of Delivery Service Provider (DSP) partners
Make sure delivery targets, service levels, and quality standards are consistently achieved
Monitor key performance metrics for routes, on-time delivery, and customer satisfaction

Analyzing Performance and Driving Improvement

Perform regular data analysis on performance metrics
Identify trends, bottlenecks, and issues in last-mile delivery
Suggest and implement process improvements to optimize delivery times and customer experience

Program Managing New Store Launches

Lead Amazon Now store launches from a last-mile operations standpoint
Coordinate with cross-functional teams to ensure the delivery network and processes are ready
Help design and validate routing, staffing, and capacity planning for new locations

Promoting Safety and Wellbeing

Promote a culture of safety and wellbeing in all operations
Ensure all safety policies, standards, and procedures are followed
Drive safety initiatives and programs to reduce incidents and improve working conditions

Ensuring Quality and Productivity

Analyse performance data to maintain consistently high quality and productivity
Implement corrective actions when targets are not met
Ensure business objectives are consistently met across all shifts

Supporting and Leading Teams

Lead and support a diverse team of operations staff and supervisors
Handle administrative work such as scheduling, reporting, and documentation
Build and maintain a strong, collaborative team culture

Standardizing Processes and Best Practices

Collaborate with other managers to standardize processes across operations
Share best practices and learnings to ensure consistency and scalability
Support large-scale operational initiatives and continuous improvement projects

Driving Safety Initiatives

Lead and support safety programs that reduce risk and promote safe behaviors
Engage teams in proactive safety conversations and training
Track and report safety metrics, ensuring compliance with standards

6. Why This Operations Manager Role Stands Out

Among the many operations manager jobs Dubai offers, this Amazon Now position stands out because of its scope, brand, and growth potential.

1. Work with a Global Leader

You’ll be part of the Amazon ecosystem, which means:

Exposure to world-class logistics and operations practices
Access to proven tools, frameworks, and systems
A strong brand on your CV that opens future doors

2. Hands-On, High-Impact Role

This is not a purely desk-based job. You will:

Spend time on the floor with teams and DSP partners
See the direct impact of your decisions on delivery performance and customer experience
Solve real operational problems every day

3. Career Growth Potential

With experience and strong performance, Operations Managers at Amazon often grow into:

Senior Operations Manager roles
Regional Operations or Program Manager positions
Specialist roles in process improvement, supply chain, or engineering

4. Inclusive Culture and Support

Amazon promotes an inclusive culture and provides workplace accommodations for candidates with disabilities during the hiring and onboarding process. This creates a supportive environment where performance and potential are what matter most.

5. Exposure to Data-Driven Decision Making

The role gives you daily practice in data analysis, KPI tracking, and evidence-based decision making—core skills for any modern operations or business leader.

7. Job Requirements & Eligibility

To qualify for this Operations Manager Amazon Now position in Dubai, you should meet the following requirements:

Basic Qualifications

University degree (Bachelor’s or Master’s), completed before the start date
Advanced proficiency in written and verbal English
Relevant experience in performing data analysis

Preferred Qualifications

Experience communicating with a wide range of stakeholders, including:
- Peers
- Senior leadership
- External partners or vendors
Experience in a logistical working environment, such as:
- Last-mile delivery
- Warehouse operations
- Fulfillment centers
- Transport or supply chain roles
Professional experience using the MS Office suite (Word, Excel, Outlook) in a business environment

Ideal Profile

The ideal candidate for this operations manager jobs Dubai opportunity will be:

Comfortable leading teams and influencing without direct authority
Confident working with numbers, dashboards, and reports
Able to prioritize tasks in a high-pressure, fast-paced operational setting
Naturally inclined toward process improvement and problem solving

Location & Visa Considerations

This role is based in Dubai, United Arab Emirates
Candidates should be eligible to work in the UAE or be able to secure the necessary work permits as per local regulations (typically supported by the employer after selection)

8. How to Apply for Operations Manager Jobs Dubai

To apply for this Operations Manager Amazon Now role in Dubai:

Visit the official Amazon jobs website or the Talentmate job portal, click here!

9. FAQs About Operations Manager Jobs Dubai

1. Is this Operations Manager job in Dubai entry-level?
No. It is a mid-level role that requires a completed university degree and relevant data analysis experience, ideally within operations, logistics, or a related environment.

2. What type of company will I be working for?
You’ll be employed by Q-Express Documents Transport, which operates as Amazon’s logistics and delivery arm in the region, supporting services like Amazon Now.

3. Do I need logistics experience for this role?
Logistics experience is listed as a preferred qualification, not an absolute requirement. However, candidates with background in logistics, delivery, warehousing, or supply chain will have an advantage for this type of operations manager jobs Dubai role.

4. How important is data analysis in this job?
Very important. You’ll regularly analyze performance metrics, identify trends, and make data-driven decisions to improve operations. Relevant data analysis experience is part of the basic qualifications.

5. Is there room for career growth in this role?
Yes. Strong performers in Operations Manager roles at Amazon often progress to more senior positions in operations, regional leadership, program management, or process improvement functions.

If you’re serious about building a long-term career in logistics and leadership, this Amazon Now opportunity is one of the most attractive operations manager jobs Dubai has to offer—combining brand prestige, real responsibility, and strong pathways for future growth.