Mashreq Bank Careers 2026: Exciting Team Leader Jobs in UAE | Apply Now

Table of Contents

  1. Job Overview

  2. About the Company: Mashreq Bank

  3. Available Jobs & Related Opportunities

  4. Job Description: The Role of a Team Leader (Injaz)

  5. Key Job Responsibilities

  6. Why This Role? Benefits of Working at Mashreq

  7. Requirements & Qualifications

  8. How to Apply

  9. Frequently Asked Questions (FAQs)

Job Overview

Are you a dynamic sales leader looking to make a mark in the UAE’s banking sector? Mashreq Bank Careers has announced an exciting opening for a Team Leader within their Retail Banking Group (RBG). This role is part of the prestigious “Injaz” initiative, focusing on the Credit Card (CC) Balance Builder unit.

This is a prime opportunity for ambitious professionals to lead a high-performing sales team, drive revenue, and build a career with one of the UAE’s most innovative financial institutions. Whether you are an experienced banker or a sales manager ready for the next step, this role offers a platform to shine in 2026.

  • Job Title: Team Leader.Injaz – RBG – CC_Balance Builder

  • Company Name: Mashreq Bank

  • Department: Retail Banking Group (RBG)

  • Location: Dubai, United Arab Emirates

  • Employment Type: Full Time

  • Start Date: ASAP

Mashreq Bank Careers 2026: Exciting Team Leader Jobs in UAE | Apply Now
Mashreq Bank Careers 2026: Exciting Team Leader Jobs in UAE | Apply Now

About the Company: Mashreq Bank

When you apply for Banking Jobs in Dubai, Mashreq is a name that commands respect. Established in 1967, Mashreq is the oldest private bank in the UAE and has evolved into a global financial leader. Known for its “digital-first” approach, Mashreq has revolutionized the banking experience with award-winning apps, Neo banking, and AI-driven solutions.

Innovation & Values

Mashreq isn’t just a bank; it’s a tech company with a banking license. The culture thrives on innovation, agility, and customer-centricity. By joining the Retail Banking Group, you become part of a team that serves millions of customers, driving the financial pulse of the region. The “Injaz” tag in the job title often points to the bank’s commitment to excellence and nationalization initiatives, fostering local talent and leadership.

Available Jobs & Related Opportunities

Mashreq is constantly expanding its team. If the Team Leader – Balance Builder role isn’t the perfect match, consider checking out these other Mashreq Bank Careers often listed under the Retail Banking Group:

  1. Relationship Manager: Managing high-net-worth client portfolios.

  2. Personal Banker: Assisting customers with accounts, loans, and day-to-day banking.

  3. Telesales Executive: Driving sales for credit cards and personal loans via phone.

  4. Customer Service Representative: Handling inquiries and ensuring client satisfaction.

  5. Credit Analyst: Assessing risk and approving loan applications.

See more jobs in Dubai banking sectors to explore diverse roles.

Job Description: The Role of a Team Leader (Injaz)

The Team Leader – Injaz RBG is a pivotal middle-management role. You will be the captain of a specialized sales unit focused on the “Balance Builder” product—a key credit card feature allowing customers to transfer balances or manage high-value transactions.

The core purpose of this job is to manage, motivate, and monitor a team of sales agents. You are not just responsible for your own performance but for the collective success of your unit. You will bridge the gap between senior management’s strategic goals and the daily execution by your team.

This role is ideal for someone who thrives in a high-pressure, target-driven environment and possesses the emotional intelligence to coach junior staff into top performers.

Key Job Responsibilities

To succeed in Team Leader Jobs in UAE at Mashreq, you must be a multitasker who can balance people management with number-crunching.

  • Achieve Sales Targets: Deliver monthly targets for Credit Card Balance Transfer and Balance Builder products through direct sales channels.

  • Team Management: Manage the daily activities of the sales team, ensuring high energy levels and discipline.

  • Performance Monitoring: Track daily activity (calls, meetings, conversions) and provide real-time feedback to agents.

  • Coaching & Mentoring: Conduct regular training sessions to improve the team’s pitch, objection handling, and product knowledge.

  • Lead Management: Ensure that sales leads provided by the bank are utilized effectively with minimal wastage.

  • Compliance & Quality: Ensure all sales activities strictly adhere to Central Bank of UAE regulations and Mashreq’s internal compliance policies.

  • Reporting: Prepare weekly and monthly sales forecasts and performance reports for the Area Sales Manager.

  • Recruitment: Assist in hiring new talent to keep the team fully staffed and operational.

Why This Role? Benefits of Working at Mashreq

Joining Mashreq Bank offers more than just a salary; it offers a career trajectory.

1. Competitive Compensation

Mashreq provides industry-leading salary packages, often including performance-based incentives that reward your team’s success.

2. Career Growth

The “Injaz” program and Retail Banking Group are breeding grounds for future leaders. Successful Team Leaders often move up to become Sales Managers, Branch Managers, or Product Heads.

3. World-Class Training

You will have access to the Mashreq Learning Academy, offering courses in leadership, digital banking, and financial compliance.

4. Innovation-Led Culture

Work in an environment that uses the latest CRM tools (like Microsoft Dynamics or Salesforce) and AI analytics to help you sell smarter, not harder.

5. Job Stability

As one of the UAE’s strongest financial institutions, Mashreq offers a stable and secure working environment.

Requirements & Qualifications

To qualify for this Retail Banking Group opportunity, candidates must meet specific criteria. Note: Roles tagged with “Injaz” are often preferred for UAE Nationals, but all qualified candidates with strong banking experience are encouraged to review the specific portal details.

Education & Experience

  • Education: Bachelor’s Degree in Business, Finance, Marketing, or a related field.

  • Experience: 3–5 years of experience in Banking Sales, with at least 1–2 years in a supervisory or team leader role.

  • Industry Knowledge: Deep understanding of Credit Cards, Balance Transfers, and UAE banking regulations.

Skills & Competencies

  • Leadership: Proven ability to motivate a sales team to hit targets.

  • Communication: Excellent verbal and written communication skills in English (Arabic is a strong advantage).

  • Analytical Skills: Ability to read sales data and adjust strategies accordingly.

  • Resilience: Capable of working under pressure and meeting tight end-of-month deadlines.

  • Tech Savvy: Proficiency in MS Office (Excel/PowerPoint) and CRM systems.

How to Apply

Ready to lead the way at Mashreq? Follow these steps to apply for the Team Leader.Injaz – RBG position:

Click Here to Apply!

Tip: Apply early! Banking roles in the UAE fill up quickly due to high demand.

Frequently Asked Questions (FAQs)

Q1: What does “Injaz” mean in the job title? A: “Injaz” typically refers to achievement. In the context of UAE banking, it often denotes specific career tracks for UAE Nationals (Emiratization) or high-potential development programs. However, specific eligibility should be checked on the application portal.

Q2: Do I need prior banking experience? A: Yes. For a Team Leader role, Mashreq typically requires 3-5 years of experience in banking sales or a similar financial environment.

Q3: What is the “Balance Builder” product? A: “Balance Builder” refers to credit card features like Balance Transfers or Easy Cash, where customers transfer debt from other banks to Mashreq at a lower interest rate. Your team will be responsible for selling this facility.

Q4: Is this a remote job? A: No, this is a full-time, on-site role based in Dubai, UAE, requiring presence in the office to manage the team effectively.

Q5: What is the salary for a Team Leader at Mashreq? A: Salaries are competitive and depend on experience. A Team Leader in UAE banking can expect a package that includes a basic salary plus significant performance-based commissions.

Disclaimer: This article is for informational purposes only. Please refer to the official Mashreq Bank careers page for the most accurate and up-to-date job details.