📘 About Marriott International – Reservations Agent Vacancy in United Arab Emirates
The Marriott International – Reservations Agent Vacancy in United Arab Emirates offers an incredible opportunity for UAE Nationals seeking to join one of the world’s most prestigious hotel brands. As part of the vibrant Aloft Al Ain team, this role allows individuals to contribute to the renowned Marriott hospitality legacy. Marriott International is known for its world-class service, diverse culture, and commitment to career growth.
Working as a Reservations Agent, you’ll be at the heart of guest interactions—assisting with booking requests, changes, cancellations, and special arrangements. This position ensures every guest enjoys a seamless experience, from their first phone call to check-in. The role offers full-time employment, comprehensive training, and an opportunity to work within Marriott’s inclusive global family. If you’re passionate about hospitality, communication, and customer service, this job could mark the beginning of your long and rewarding career with Marriott International.
🧭 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Marriott International
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
💼 Job Overview
Company Name: Marriott International
Vacancy Position: Reservations Agent (UAE National)
Location: Aloft Al Ain, United Arab Emirates
Interview Date: Apply Immediately
Employment Type: Full-Time
Experience Required: No prior experience necessary
The Marriott International – Reservations Agent Vacancy in United Arab Emirates invites enthusiastic, service-oriented candidates to become part of the Aloft Al Ain property. You will process reservation requests, handle inquiries, manage guest communications, and ensure a high-quality service experience. As part of Marriott’s culture of excellence, this role blends customer engagement with operational efficiency—perfect for those eager to develop in the hospitality sector.
🏨 Job Categories
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Customer Service and Reservations
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Hospitality and Guest Relations
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Hotel Operations
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Sales and Revenue Support
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Administration and Data Entry
🧾 Primary Responsibilities by Role
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Process all reservation requests, modifications, and cancellations via phone, fax, or email.
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Verify room availability, rate accuracy, and special packages.
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Provide information on hotel facilities, services, and room types.
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Input and access reservation data accurately in the system.
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Apply appropriate rate codes and promotional discounts.
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Manage guest special requests and ensure proper documentation.
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Handle guest complaints professionally and escalate when necessary.
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Follow sales techniques to maximize occupancy and revenue.
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Maintain confidentiality of guest and company information.
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Uphold Marriott brand standards in communication and conduct.
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💎 Why Work at Marriott International
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Global Brand Recognition: Work for one of the world’s leading hospitality companies, known for excellence and innovation.
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Career Growth Opportunities: Marriott provides continuous learning, professional development, and promotion paths.
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Inclusive Culture: Experience an environment that celebrates diversity, equality, and respect.
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Employee Benefits: Enjoy comprehensive benefits, including employee discounts, travel perks, and recognition programs.
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Positive Work Environment: Join a supportive team that values teamwork, creativity, and customer satisfaction.
🎓 Candidate Eligibility Criteria
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Education: High School Diploma or G.E.D. equivalent.
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Nationality: UAE Nationals only.
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Experience: No previous experience required (training provided).
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Skills:
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Strong communication and interpersonal skills.
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Ability to multitask and manage reservations efficiently.
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Familiarity with computers and reservation systems (training will be provided).
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Customer-centric attitude and willingness to learn.
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Language Proficiency: Fluent in English; Arabic is an advantage.
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Physical Requirement: Able to lift up to 10 pounds without assistance.
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Certification: None required.
📝 How to Apply
If you are passionate about building a career in hospitality and aspire to work for a world-class hotel brand, this is your opportunity. The Marriott International – Reservations Agent Vacancy in United Arab Emirates is open for immediate application. Marriott seeks individuals who are eager to learn, dedicated to excellence, and ready to deliver top-notch guest service.
To apply:
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Visit the official Marriott Careers Portal.
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Search for the job title “Reservations Agent (UAE National) – Aloft Al Ain.”
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Complete your online application form with updated details.
👉 Apply here
Note: No application fees are charged by Marriott International. Be cautious of recruiting scams and ensure all communication is official through the company’s career website.
❓ Frequently Asked Questions (FAQs)
1. What is the role of a Reservations Agent at Marriott International?
A Reservations Agent manages guest bookings, modifications, and cancellations while maintaining service excellence and accuracy in the reservation system.
2. Is previous hospitality experience required?
No, this role is open to candidates with no prior work experience. Marriott provides comprehensive on-the-job training.
3. What qualifications do I need?
A high school diploma or G.E.D. equivalent is required. Strong communication and customer service skills are highly valued.
4. Where is this position based?
The position is based at Aloft Al Ain, located in the United Arab Emirates.
5. What is the application deadline?
No deadline is mentioned in the post, so applicants are encouraged to Apply Immediately.
6. Does Marriott International charge a recruitment fee?
No. Marriott follows a strict “no fees” policy. Candidates should not make any payments during the recruitment process.
7. What are the benefits of working with Marriott?
Benefits include career growth, training programs, employee discounts, recognition awards, and the chance to work with a global brand.
💬 Final Thoughts
The Marriott International – Reservations Agent Vacancy in United Arab Emirates represents an excellent entry point for UAE Nationals aspiring to begin a career in the hospitality industry. This role not only offers valuable exposure to guest relations and operations but also provides the foundation to grow within one of the world’s most respected hotel chains. With Marriott’s commitment to employee development, inclusivity, and excellence, this position promises stability, learning, and career progression.
Joining Marriott means becoming part of a global network of professionals who share a passion for delivering memorable experiences. As a Reservations Agent, you’ll gain insight into the art of hospitality—balancing professionalism, efficiency, and empathy. The Marriott Careers UAE 2025 initiative continues to open doors for nationals, creating opportunities for bright, motivated individuals to thrive. Apply today to take the first step toward a rewarding journey with Marriott International and unlock your potential in one of the most dynamic Hotel Job Opportunities in UAE.