Are you a friendly person who loves to make people feel welcome? One of the most famous luxury resorts in Dubai is looking for a new team member for 2026. Sofitel Dubai The Palm is a 5-star paradise that needs a talented Lobby Hostess to greet guests with a warm smile.
Sofitel Dubai The Palm is a luxury beachfront resort known for its French style and tropical vibes. It is part of the Accor Group, which is a global leader in the hospitality industry. If you want a career that feels like a dream, this is the perfect place for you to start.
Job Summary
| Detail | Information |
|---|---|
| Job Title | Lobby Hostess |
| Company | Sofitel Dubai The Palm |
| Sector | Hospitality / Luxury Hotels |
| Website | https://www.group.accor.com |
| Hiring Status | Urgent Hiring |
| Location | Palm Jumeirah, Dubai, UAE |
| Work Type | Full-Time, Onsite |
| Experience | Minimum 1 year in a similar role |
| ATS Keywords | Guest Relations, Front Office, Customer Service, Upselling, LQA Standards |
| Expected Salary | AED 2,500 to AED 3,500 + Service Charge + Tips |
| Visa | Full Visa Sponsorship provided |
Company Overview
Sofitel Dubai The Palm is not just a hotel. It is a massive beachfront sanctuary located on the East Crescent of the world-famous Palm Jumeirah. The resort features 360 guest rooms and over 180 serviced apartments. It mixes French elegance with local culture to create something very special. According to recent reports, the Accor Group manages over 5,000 hotels worldwide. This means you are joining a stable and huge company.
Expats from all over the world love working here. Why? Because the resort offers a tropical environment that feels like a holiday every day. You will work with a team of over 600 professionals from different cultures. This is a great place to grow your career in the 5-star hotel industry. People want to work here because Accor is famous for training its staff and offering global transfer options. Working at the Palm Jumeirah is a badge of honor for any hotel professional.
💡 Pro Tip: When you work for a brand like Sofitel, your career value goes up. Mention “Accor Standards” in your interview to show you know the company well.
Why This Job is Great for Your Career
This Lobby Hostess Job is more than just standing at a door. You are the first person a guest sees when they arrive at this massive resort. You will report directly to the Front Office Manager or the Duty Manager. This means you will learn how a major hotel operates from the best in the business.
The work environment is fast-paced but very rewarding. You will meet celebrities, business leaders, and families from every corner of the globe. There are many growth opportunities here. Most hostesses move into Guest Relations or Front Desk roles within a year or two. The resort also encourages internal promotion. If you do a good job, you could eventually work in Sofitel hotels in Paris, London, or New York!
Key Responsibilities
As a Lobby Hostess, your main goal is to make guests feel at home. Here are your daily tasks:
- Guest Welcome: Greet and bid farewell to every guest in a traditional and friendly way.
- Information Hub: Help guests with questions about the resort activities and local Dubai tours.
- Service Maintenance: Make sure the lobby and reception area always look clean and professional.
- Feedback Collection: Talk to guests and ask them about their stay to ensure they are happy.
- Refreshments: Keep the welcome drinks and cold towels stocked for arriving guests.
- Transport Coordination: Work with the Concierge to help guests find taxis or private cars.
- Revenue Support: Actively suggest the Spa or resort restaurants to guests to help increase sales.
✅ Good News: You do not need a master’s degree for this role. A friendly personality and a great work ethic are what matter most!
Requirements & Qualifications
Mandatory Requirements
- Experience: You must have at least 1 year of experience as a Lobby Hostess or in a similar role.
- Communication: Excellent English speaking and writing skills are a must.
- Appearance: You must have a professional and neat presentation at all times.
- Behavior: A warm, outgoing, and proactive personality is required for this guest-facing role.
- Independence: Ability to work on your own and make quick decisions when guests need help.
Nice to Have
- Languages: Speaking a foreign language like French, Russian, or Arabic is a huge plus.
- Technical Skills: Basic knowledge of hotel software like Opera is helpful.
- Education: A diploma in Hospitality or Tourism is preferred but not always required.
💡 Pro Tip: Arabic is a plus but not required. If you know a few words of greeting in Arabic, mention it. It shows you respect the local culture.
Salary & Benefits
Working in Dubai comes with many perks that you won’t find in other cities. The most exciting part is the Tax-Free Salary. What you earn is what you keep!
- Basic Salary: A competitive monthly wage based on your experience.
- Accommodation Included: The company usually provides shared housing in a staff building.
- Transportation: Free bus service from the staff housing to the resort.
- Medical Insurance: Full health coverage as per UAE labor law.
- Annual Ticket: A free flight ticket back to your home country every year.
- Meals: Free meals are provided in the staff cafeteria during your shift.
- Visa Sponsorship: The company pays for all your visa and residency costs.
When you finish your contract, you also get an “End of Service” payment. This is like a bonus based on how many years you worked. For example, if you stay for two years, you get a lump sum of money to take home with you.
Who Should Apply?
This role is perfect for someone who is early in their career. If you are a “people person” who stays calm under pressure, you will love it here. Here is our fit guide:
- The Social Butterfly: People who enjoy talking to strangers and making friends easily.
- The Problem Solver: You can handle a complaining guest with grace and a smile.
- The Career Builder: Someone who wants a 5-star brand name on their CV for the future.
- The Global Traveler: Anyone who wants to live in a modern, safe, and exciting city like Dubai.
About Location: Dubai and the Palm Jumeirah
Dubai is one of the safest cities in the world. The Palm Jumeirah is a man-made island shaped like a palm tree. It is a very fancy area with beautiful views of the sea. The weather is sunny almost all year, though it gets very hot in the summer. Public transport like the Monorail and taxis make it easy to get around. Since accommodation included is part of the deal, you can save a lot of money. A typical hostess can save about 60 percent of their salary every month if they are careful with spending.
Day in the Life of a Lobby Hostess at Sofitel Dubai The Palm
“My day starts with a team meeting at the beautiful lobby. I put on my elegant uniform and check the arrival list. When guests arrive, I greet them with a cold towel and a refreshing drink. I explain the resort layout and help them feel relaxed after their flight. Some hours are busy with many check-ins, while other times I spend chatting with guests by the fountain. By the end of the shift, I feel proud knowing I helped someone have a great start to their holiday.”
How to Apply
The application process is simple but you must be prepared. Follow these steps to get noticed:
- Step 1: Prepare your CV in a clean and modern format.
- Step 2: Click the apply link below to go to the official Accor careers page.
- Step 3: Fill in your details and upload your professional photo.
- Step 4: If shortlisted, you will have a video or in-person interview.
- Step 5: Pass the background check and receive your offer letter.
The result timeline usually takes 3 to 6 weeks from the first interview.
⚠️ Important: Do not use an old or blurry photo. In the hospitality world, your first impression on paper is very important.
Visa & Legal Corner
This company typically provides a 2-year renewable work visa for international candidates. You do not need to worry about the paperwork because the HR team handles most of it. However, you must have your documents ready.
Required Document Checklist:
- A valid passport with at least 6 months before expiry.
- Attested high school or university degree certificates.
- Previous work experience letters from your old jobs.
- Clean criminal record certificate (if requested).
- Passing a basic medical test in Dubai (blood test and X-ray).
The UAE has strict labor laws that protect workers. Your contract will clearly state your salary, hours, and holiday leave. Most hotel roles have a 6-month probation period where you and the company see if you are a good fit.
FAQ
1. Is there an age limit for the Lobby Hostess role?
Usually, you must be at least 18 or 21 years old to work in UAE hotels. There is no strict upper age limit, but you must be energetic and fit to stand for long shifts.
2. Is the accommodation private or shared?
For entry-level roles like Lobby Hostess, the company usually provides shared accommodation with one or two other roommates of the same gender.
3. How long does the visa process take?
Once you sign the offer, it usually takes 2 to 4 weeks to get your entry permit so you can fly to Dubai.
4. Do I need to pay any fees for this job?
No. Sofitel and Accor never ask for money for a job. If someone asks for a fee, it is a scam.
5. Can I apply if I am currently outside of the UAE?
Yes! Sofitel Dubai The Palm often hires people from overseas and provides flight tickets to bring them to Dubai.
Disclaimer
- We are a job information website and not the employer.
- This information is based on public job listings and may change.
- We never ask for money for job applications. If a recruiter asks for a fee, it is a scam.
- Always check the official company website for the most current details.
- We do not guarantee a job; we only provide the information to help you apply.