Kuwait Delivery Express Hiring Call Centre Agent!!!
Required Call Center Agent
– Experience: 3 Year
– Education: University or Diploma Degree
– Nationality: any
– Gender: Male
– Language: Good command of English
Roles & Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
Requirements and skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
Salary: 300~350
Job Types: Full-time, Contract
Interested can contact:
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