Guest Services Executive Jobs Dubai at Jumeirah Al Naseem offer an incredible opportunity to be part of one of the UAE’s most prestigious luxury hospitality brands. Located in the stunning Madinat Jumeirah Resort, this full-time role combines administrative excellence with front office guest engagement. As a Guest Services Executive (Admin), you’ll handle daily operations, manage records, coordinate interdepartmental communication, and ensure every guest receives seamless, world-class service. Ideal for professionals with strong organizational and communication skills, this position allows you to grow within Jumeirah’s globally renowned culture of excellence, hospitality, and Arabian-inspired luxury that continues to set new standards worldwide.
Table of Contents
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Job Overview
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About Jumeirah Group
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Available Jobs at Jumeirah
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Guest Services Executive Jobs Dubai offer an exceptional opportunity to join Jumeirah Al Naseem, one of Dubai’s most prestigious beachfront hotels under the world-renowned Jumeirah Group. Based in Al Sufouh, Dubai, this full-time role is perfect for individuals passionate about delivering outstanding service and ensuring a seamless guest experience. As a Guest Services Executive (Admin) in the Front Office Department, you’ll handle administrative duties, guest correspondence, and inter-departmental coordination, ensuring operational excellence. This position combines hospitality, organization, and communication, making it ideal for professionals looking to grow within Dubai’s luxury hotel sector and become part of Jumeirah’s legacy of Arabian-inspired excellence.
About Jumeirah Group
Founded in 1997, Jumeirah has redefined luxury hospitality worldwide. A member of Dubai Holding, the group operates a portfolio of 31 properties across 13 countries, including the iconic Burj Al Arab Jumeirah. Known for its Arabian hospitality, world-class service, and innovation, Jumeirah continues to set new benchmarks in the luxury hotel industry.
Madinat Jumeirah, where Al Naseem is located, is a one-of-a-kind beachfront resort comprising four distinctive hotels—Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam, and Jumeirah Dar Al Masyaf. Together, they offer over 20 restaurants, private beaches, and the iconic Souk Madinat Jumeirah. For employees, Jumeirah represents a place of growth, excellence, and opportunity within one of the UAE’s most admired hospitality brands.
Available Jobs at Jumeirah
In addition to this position, Jumeirah Group offers a variety of exciting hospitality careers in Dubai, including:
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Front Office Receptionist – Jumeirah Mina A’Salam
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Guest Relations Officer – Burj Al Arab Jumeirah
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Administrative Assistant – Jumeirah Group Corporate Office
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Concierge Executive – Jumeirah Al Qasr
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Reservations Agent – Madinat Jumeirah
See more jobs in Dubai [here]
Job Description
The Guest Services Executive (Admin) at Jumeirah Al Naseem plays a vital role in ensuring smooth front office operations and maintaining the hotel’s commitment to excellence. Acting as a key liaison between guests, colleagues, and management, you’ll handle administrative tasks, manage records, and coordinate with various departments to ensure that every guest experience is seamless.
From organizing documents and schedules to responding to inquiries and maintaining confidentiality, your role is to uphold Jumeirah’s service standards. You’ll also assist in implementing front office policies and contribute to an atmosphere of professionalism, warmth, and efficiency that defines Jumeirah hospitality.
This position is ideal for organized, customer-focused professionals with administrative experience—especially those eager to grow in a global luxury hospitality environment.
Key Responsibilities
As a Guest Services Executive (Admin) at Jumeirah Al Naseem, your duties include:
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Serving as the first point of contact for guests, team members, and vendors.
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Handling daily administrative tasks such as scheduling, correspondence, and filing.
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Maintaining accurate digital and physical records for guest data, reports, and invoices.
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Coordinating internal communication between front office, housekeeping, and management.
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Managing travel arrangements, mail handling, and courier processes efficiently.
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Ensuring timely replenishment of office supplies and smooth workflow.
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Supporting the implementation of departmental policies and standard operating procedures.
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Upholding high levels of confidentiality and professionalism in guest interactions.
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Assisting in organizing guest amenities and special requests.
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Representing Jumeirah’s commitment to luxury, service, and guest satisfaction.
Why This Role?
Working at Jumeirah Al Naseem offers a chance to grow within one of the world’s most prestigious hospitality brands. As part of the Jumeirah family, you’ll experience a culture built on respect, excellence, and personal development, while enjoying a work environment that values both professionalism and creativity.
Key Benefits:
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Global Exposure: Work in one of Dubai’s most luxurious beachfront resorts.
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Career Development: Access to training, mentorship, and career advancement across Jumeirah’s global network.
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Competitive Package: Tax-free salary, performance-based incentives, and service charge benefits.
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Employee Privileges: Discounts on food, beverage, and stays at Jumeirah properties worldwide.
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Accommodation & Perks: Company-provided housing, meals, healthcare, and paid annual leave with flights.
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Inclusive Culture: Join a brand that champions diversity, inclusion, and employee well-being.
This role is ideal for individuals passionate about luxury hospitality who aspire to build a long-term career within a world-class hotel group.
Requirements
To qualify for Guest Services Executive jobs in Dubai at Jumeirah Al Naseem, candidates should meet the following:
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Experience: 1–2 years in administration or front office (hospitality experience preferred).
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Education: High school certificate or equivalent qualification.
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Skills:
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Strong organizational and multitasking abilities.
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Excellent English communication (spoken and written).
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Proficient in Microsoft Office Suite and hotel management systems.
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Expertise in record keeping, transcription, and documentation.
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Attributes:
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Professional appearance and demeanor.
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High attention to detail and customer service orientation.
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Ability to work under pressure and maintain composure.
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How to Apply
To apply for Guest Services Executive jobs in Dubai at Jumeirah Al Naseem, follow these steps:
👉 Apply early! Early applicants receive priority consideration for interview selection.
FAQs
1. What is the salary range for Guest Services Executive jobs in Dubai?
While the salary varies, employees receive a competitive tax-free salary along with service charge and incentives.
2. Is accommodation provided?
Yes, Jumeirah offers company-provided shared accommodation for all full-time employees.
3. What career growth opportunities exist within Jumeirah?
You’ll have access to Learning & Development programs and global mobility across Jumeirah’s network of hotels.
4. What are the working hours and location?
This is a full-time, on-site position located in Al Sufouh, Dubai, within the Madinat Jumeirah resort.
5. What makes Jumeirah Al Naseem a great place to work?
The resort offers a supportive, inclusive culture, world-class facilities, and a reputation for excellence in hospitality.
Final Thoughts
If you’re passionate about luxury service, organization, and guest satisfaction, Guest Services Executive jobs in Dubai at Jumeirah Al Naseem are an outstanding opportunity. You’ll be part of a world-renowned brand known for redefining hospitality and creating unforgettable guest experiences.
At Jumeirah, every role contributes to shaping moments of excellence—and this position allows you to blend administrative expertise with world-class service delivery.
Apply now to join Jumeirah Al Naseem and begin your journey in one of Dubai’s most iconic and luxurious destinations.