Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with health and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (eg discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Skills

Valid transferable visa

Previous restaurant experience

Prior work as a manager or supervisor

Training in food safety

Knowledge of food and beverage industry regulations and trends

Treat customers with respect and understanding

Patience, ability to work under pressure

Excellent customer service

Leadership and problem solving skills

How to Apply:

Alroomi And Jast Group Now Hiring Restaurant Manager in Kuwait

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