IT Jobs Remote 2025 – Exciting System Analyst (CRM & Automation) Role with Swans

IT jobs remote in 2025 are creating incredible opportunities for professionals who want to leverage technology expertise while enjoying full work-from-anywhere flexibility. Swans, a fast-growing consulting and implementation agency, is currently hiring a System Analyst (CRM & Automation) to join its global team. This role involves deploying CRM systems, building automation workflows, managing API integrations, and implementing AI-driven solutions to help law firms eliminate operational bottlenecks and scale effectively. Ideal for tech-savvy problem solvers, this remote IT position offers the chance to make a direct business impact while developing advanced skills in automation, CRM, and legal technology consulting.

Table of Contents

  1. Job Overview

  2. About Swans

  3. Available IT Jobs at Swans

  4. Job Description – System Analyst (CRM & Automation)

  5. Key Responsibilities

  6. Why This Role is a Great Career Move

  7. Requirements to Apply

  8. How to Apply

  9. FAQs


Job Overview

IT jobs remote in 2025 are opening new doors for tech professionals eager to solve real-world challenges while working from anywhere. Swans, a rapidly growing consulting and implementation agency, is hiring a System Analyst (CRM & Automation) to join its fully remote international team. This role focuses on deploying CRM configurations, designing automation workflows, managing API integrations, and rolling out AI-driven solutions. Perfect for candidates passionate about technology and operations, the role allows you to analyze bottlenecks in law firms, build tailored solutions, and help businesses unlock significant growth—all from the comfort of a remote setup.

IT Jobs Remote 2025 – Exciting System Analyst (CRM & Automation) Role with Swans
IT Jobs Remote 2025 – Exciting System Analyst (CRM & Automation) Role with Swans

About Swans

Swans is a forward-thinking consulting and implementation agency that helps US law firms scale by optimizing their use of technology.

  • Our Mission: Empower law firms to deliver better services through smart IT solutions.

  • Our Team: A global group of 15 experts, projected to grow to 50+ within the year.

  • Our Culture: Fun, collaborative, fast-paced, and dedicated to transforming the legal tech landscape.

Joining Swans means being part of a company where your technical expertise drives measurable business outcomes for clients.


Available IT Jobs at Swans

Beyond the System Analyst (CRM & Automation) role, Swans regularly recruits for other remote IT positions, such as:

  • Automation Engineer – Remote

  • IT Project Manager – Remote

  • CRM Specialist – Remote

  • AI Integration Engineer – Remote

  • Legal Technology IT Consultant – Remote

(See more IT jobs remote on our careers page)


Job Description – System Analyst (CRM & Automation)

The System Analyst role at Swans is designed for IT professionals who love building systems that solve complex business problems. In this role, you’ll work directly with law firms, assess their operational inefficiencies, and create customized solutions using CRM platforms, automation, and AI tools.

This is more than a traditional IT role—it’s about being a consultant, problem-solver, and implementer. You’ll configure project management systems, set up workflows, and ensure that firms run more efficiently, unlocking new revenue potential.


Key Responsibilities

  • CRM Deployment: Configure and optimize CRM platforms tailored to law firm operations.

  • Automation Workflows: Build systems that streamline repetitive processes.

  • API Integrations: Connect platforms and tools to ensure seamless operations.

  • AI Solutions: Support the implementation of AI features that enhance efficiency.

  • Problem Analysis: Identify operational bottlenecks and recommend tailored IT solutions.

  • System Setup: Configure project management platforms for case and client tracking.

  • Consulting Role: Act as the technical advisor helping firms overcome challenges.

  • Performance Reporting: Provide regular updates on performance improvements.


Why This Role is a Great Career Move

Taking on one of Swans’ IT jobs remote offers multiple benefits:

  • Global Flexibility: Work remotely from anywhere in the world.

  • High Impact Role: Directly improve the efficiency and scalability of law firms.

  • Career Growth: Be part of a company growing from 15 to 50+ employees.

  • Cutting-Edge Tech: Work daily with CRM platforms, automation, and AI.

  • Collaborative Culture: Join a fun, results-driven international team.

  • Professional Development: Gain expertise across CRM, automation, and integrations.

  • Future-Focused Industry: Play a key role in transforming how law firms operate.


Requirements to Apply

To qualify for this IT job remote, candidates must meet the following criteria:

  • Education & Experience:

    • Degree in IT, Computer Science, or related field.

    • Proven background in CRM, automation, or IT consulting.

  • Technical Skills:

    • Proficiency in CRM systems and project management tools.

    • Experience with workflow automation and API integrations.

    • Familiarity with AI-powered solutions is advantageous.

  • Soft Skills:

    • Strong problem-solving and analytical abilities.

    • Excellent communication for working with remote teams and clients.

    • Self-starter who thrives in remote, independent environments.


How to Apply

Interested applicants can apply directly via Swans’ official careers page:

👉 Apply Here – Swans Careers

Since IT jobs remote are in high demand, candidates are encouraged to apply early and highlight their experience with CRM, automation, and integration projects in their CVs.


FAQs – IT Jobs Remote 2025

1. Is this a fully remote IT job?
Yes, Swans offers 100% remote opportunities for all team members.

2. What kind of IT work will I be doing?
You’ll configure CRM systems, automate workflows, manage integrations, and implement AI tools.

3. Do I need law firm experience to apply?
Not required, but experience in professional services or consulting is a plus.

4. What technologies will I use in this role?
Primarily CRM systems, project management platforms, automation tools, APIs, and AI integrations.

5. Does Swans offer career growth?
Absolutely. With rapid team expansion, there are numerous opportunities for advancement.

Leave a Reply