Table of Contents
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Job Overview
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About the Company
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Available Jobs at Döhler (Related Openings)
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs (Frequently Asked Questions)
Job Overview
Inside Sales Support Algeria jobs are ideal for professionals who love customer interaction, structured processes, and fast-paced coordination—especially in industries like Food & Beverage where timelines, accuracy, and responsiveness directly affect business performance. Döhler Group is hiring an Inside Sales Support role based in Hydra, Algeria, offering a strong opportunity for candidates who want to work in a global, innovation-led company shaping the future of nutrition.
This role sits at the heart of the commercial engine—supporting Sales and Account Managers across the entire lead-to-order process, from sample processing and quotations to complaint follow-up and overdue management. If you’re organized, solution-driven, and fluent in both English and French, this could be a major career step.
Job Title: Inside Sales Support Algeria
Company: Döhler Group
Location: Hydra, Algeria
Employment Type: Full-time (typical for sales operations/support roles)
Start Date: To be confirmed
Reference ID: 42575
Posting Date: Dec 17, 2025
Opportunity Summary:
You’ll support Sales through sample coordination, quotations and contracts, customer master data updates, reporting and evaluations, visit support, complaint follow-up, forecasting administration, and proactive management of overdues to support cashflow.
About the Company
Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle, and nutrition industries. The company uses innovative technology to process plant-based raw materials and enrich products across categories like lifestyle drinks, cereals, dairy, and confectionery for many well-known brands worldwide.
With around 10,000 employees in 70+ countries, Döhler operates at serious global scale—yet maintains a culture often described as friendly, informal, and empowerment-led. Their mission is clear: shape the future of nutrition—and bring ideas to life.
For candidates in Algeria, this matters because it offers exposure to international standards, best practices, and systems—helping you grow faster while contributing to real commercial outcomes.
Available Jobs at Döhler (Related Openings)
If you’re exploring Inside Sales Support Algeria jobs, it’s smart to also consider similar roles that typically exist within global Food & Beverage ingredient companies. Even if these aren’t listed in the same posting, they are strongly related and often share overlapping requirements:
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Sales Support Specialist – Food & Beverage (Algeria)
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Customer Service Coordinator – Ingredients / FMCG (Algeria)
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Sales Operations Analyst – Forecasting & Reporting (Algeria)
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Order Management Specialist – Lead-to-Order (Algeria)
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Key Account Support / Account Coordinator – Food Ingredients (Algeria)
These roles commonly connect to the same workflow: pricing, quotations, customer data, order cycles, complaint management, and internal coordination.
Job Description
The Inside Sales Support role is a commercial coordination position focused on speed, accuracy, and customer satisfaction. You will work closely with Sales colleagues, Pricing, Quality, and Notification Management—supporting the full lead-to-order cycle while keeping internal systems clean and reliable.
This role is ideal for someone who:
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Enjoys structured coordination and operational ownership
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Can manage multiple workstreams without losing attention to detail
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Understands how customer experience impacts retention and revenue
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Is comfortable working with contracts, pricing, and commercial documentation
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Can communicate professionally in both English and French
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Is proactive about solving issues—especially complaints and overdue payments
You’ll also develop a strong understanding of customer needs, commercial priorities, and internal processes—skills that can later open doors into account management, key accounts, or broader commercial operations.
Job Responsibilities
Below are the key responsibilities, rewritten clearly with action verbs and operational clarity:
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Process samples on time by managing throughput, delivery timelines, sample quantities, and associated costs in collaboration with Sales colleagues.
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Prepare quotations, contracts, and price agreements quickly in collaboration with Pricing, ensuring alignment with minimum order quantities, bulk pricing, packaging charges, and delivery/payment terms.
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Document processes efficiently in internal IT systems to maintain consistency, traceability, and workflow transparency.
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Continuously update customer master data to maintain accuracy across systems and reporting.
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Monitor visit reports, opportunities, contracts, pricing, order quantities, batch sizes, packaging, payment and delivery conditions, receipts, and complaints—creating customer-specific evaluations and summaries.
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Organize and support internal and external customer visits in coordination with relevant departments.
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Follow up on customer complaints with Notification Management, Sales, and Quality teams; communicate appropriately with customers and coordinate resolutions such as credit notes (with line manager approval).
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Support Sales and customers across the entire Lead-to-Order process, including opportunity management and Requests for Information (RFI).
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Complete administrative support tasks for Account Managers, including forecast entry and forecast updates.
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Proactively manage overdue payments, dispute cases, and collections-related follow-ups to support cashflow and customer relationship stability.
Why This Role?
Among Inside Sales Support Algeria jobs, this opportunity at Döhler stands out because it combines global standards with high responsibility and clear growth pathways.
What makes this role especially attractive
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Work with a global leader in natural ingredients
Döhler’s global presence and brand relevance means your work supports products used by major consumer brands. -
High visibility and real business impact
Your responsiveness affects sales conversion, customer satisfaction, and cashflow—your contribution is measurable. -
Strong culture and empowerment
The company promotes flat hierarchies, short communication channels, and a supportive team environment—important for success in a coordination-heavy role. -
Continuous learning through Döhler Academy
Opportunities for internal and external training can help you move from support roles into specialist or leadership positions. -
Modern systems and digitalization focus
Exposure to strong IT systems and process documentation improves your operational maturity and career mobility. -
Clear path to commercial growth
This role builds a foundation for future steps into Sales Operations, Key Account Support, Customer Success, or Account Management.
If you enjoy making teams more efficient, keeping customers happy, and improving how sales flows from lead to order, this is the kind of role where you can quickly become indispensable.
Requirements
Here’s what Döhler is looking for in candidates:
Education
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Bachelor’s degree in a relevant discipline
Experience
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3–5 years of experience in sales support or customer service
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Experience in the Food & Beverage industry is preferred
Skills and Competencies
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Strong interpersonal, organizational, oral, and written communication skills
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Fluent in English and French
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Strong customer orientation and solution-driven mindset
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Dynamic and energetic business attitude
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Computer proficiency (Word, PowerPoint, Excel)
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Team player with strong customer focus
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Strong problem-solving and analytical thinking
Eligibility / Work Authorization
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This position is only available to Algerian nationals or holders of a valid work permit in Algeria
How to Apply
To apply for this Inside Sales Support Algeria jobs opportunity at Döhler:
FAQs (Frequently Asked Questions)
1) Who is eligible to apply for Inside Sales Support Algeria jobs at Döhler?
The role is available only to Algerian nationals or candidates with a valid work permit in Algeria.
2) Is Food & Beverage experience required?
It’s preferred, not strictly required. However, 3–5 years of sales support or customer service experience is expected, and Food & Beverage experience is a strong advantage.
3) What languages are required for this role?
Fluency in English and French is required.
4) What does “Lead-to-Order process” mean?
It refers to the full commercial workflow from early opportunity stages and RFIs through quotations, contracts, order processing support, and follow-up actions.
5) Does the role involve handling customer complaints and overdues?
Yes. The role includes complaint follow-up with internal teams and proactive management of overdue payments and dispute cases to support cashflow.