IELTS Operations Manager jobs Dubai are a top choice for professionals seeking leadership roles in education and testing services. IDP, a global leader in international education, is hiring an experienced Operations Manager to oversee IELTS test centres across Dubai and Abu Dhabi. The role focuses on ensuring compliance with global IELTS standards, delivering exceptional candidate experiences, and driving business growth through operational excellence. This opportunity is ideal for candidates with test centre administration, project management, and customer service expertise who want to advance their careers in a multinational organization shaping the future of education and global mobility.
Table of Contents
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Job Overview
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About IDP
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Available Jobs at IDP Dubai
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Job Description
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Job Responsibilities
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Why This Role is a Great Career Move
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Requirements & Qualifications
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How to Apply
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FAQs
Job Overview
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Job Title: IELTS Operations Manager
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Company: IDP UAE Branch
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Location: Dubai, UAE (with coverage across Abu Dhabi as well)
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Employment Type: Full-Time, Permanent
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Requisition ID: 1482
IELTS Operations Manager jobs Dubai are among the most sought-after roles in the international education and testing sector. IDP is hiring an Operations Manager to oversee IELTS test centres in Dubai and Abu Dhabi. The role focuses on managing compliance, operations, business growth, and customer service excellence. Candidates with experience in test centre administration, event management, and regulated environments will find this role both challenging and rewarding.
About IDP
IDP Education is a global leader in international education services and co-owner of the IELTS test. Headquartered in Australia and listed on the ASX, IDP operates in more than 50 countries with a team of over 7,000 professionals.
In the UAE, IDP plays a vital role in student placement, international education consulting, and IELTS testing. The organization values inclusivity, customer-first service, and innovation through technology. By joining IDP, you’ll become part of a trusted brand that helps thousands of students and professionals achieve their dreams abroad.
Available Jobs at IDP Dubai
In addition to IELTS Operations Manager jobs Dubai, IDP also offers exciting opportunities across education and operations. Here are some roles frequently available:
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IELTS Test Centre Administrator – Dubai
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Student Placement Counsellor – UAE
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Education Marketing Executive – Dubai
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Customer Service Officer – IDP Branches
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Project Manager – Education & Testing Services
Job Description
The IELTS Operations Manager jobs Dubai listing is designed for leaders in education operations. This role requires managing day-to-day IELTS test centre functions in Dubai and Abu Dhabi, ensuring compliance with global IELTS standards, and delivering excellent customer experiences.
The position blends operational efficiency, stakeholder management, business development, and compliance leadership. It’s perfect for candidates with experience in education services, testing environments, or logistics who want to make a real impact on global education pathways.
Job Responsibilities
Quality & Compliance
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Ensure test centres comply with IELTS and IDP policies.
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Conduct self-audits and contribute to compliance programs.
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Support training initiatives for staff and third-party test centres.
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Handle security and risk management issues.
Business Development
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Identify and pursue new business opportunities for IELTS in UAE.
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Engage with decision-makers and build client relationships.
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Execute marketing campaigns to promote IELTS services.
Commercial & Financial Management
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Prepare and manage annual budgets.
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Monitor test revenue, expenses, and profitability.
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Analyze candidate trends and prepare financial reports.
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Expand test centre capacity and referral partner networks.
Operations Management
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Oversee efficient IELTS test delivery across Dubai and Abu Dhabi.
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Mentor centre managers and support continuous improvement.
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Implement business continuity strategies.
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Coordinate with IDP student placement teams for synergies.
Customer Service
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Guarantee an exceptional candidate journey before, during, and after testing.
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Train staff on customer-first service standards.
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Address escalated complaints quickly and professionally.
Project & Stakeholder Engagement
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Contribute to global IDP projects and initiatives.
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Represent IDP at stakeholder meetings and industry events.
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Strengthen relationships with recognizing organizations and partners.
Why This Role is a Great Career Move
Choosing IELTS Operations Manager jobs Dubai with IDP comes with career-defining benefits:
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Global Leadership: Manage operations for one of the world’s most trusted testing systems.
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Professional Development: Access training, mentorship, and international exposure.
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Career Growth: Progress within IDP’s global education network.
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Impactful Work: Enable thousands of test takers to achieve life-changing opportunities.
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Inclusive Workplace: Thrive in a diverse, culturally rich organization.
Requirements & Qualifications
To apply for the IELTS Operations Manager jobs Dubai, candidates must meet the following:
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Experience:
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IELTS test centre administration background.
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Event or logistics management experience.
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Working in a regulated environment.
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Skills:
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Strong project and stakeholder management skills.
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Excellent communication and customer service orientation.
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Financial and administrative expertise.
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Analytical and research capability.
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Education:
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Project management qualifications or equivalent experience preferred.
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Other Requirements:
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Fluent in English.
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Advanced IT proficiency (Microsoft Office, CRM).
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Ability to manage multiple competing priorities.
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How to Apply
Take the next step in your career with IDP.
⚡ Apply as soon as possible. IELTS jobs in Dubai are highly competitive and attract global applicants.
FAQs
1. Who can apply for IELTS Operations Manager jobs Dubai?
Professionals with test centre administration, education operations, or event management experience are eligible.
2. Do IELTS Operations Manager jobs Dubai include visa sponsorship?
Yes, IDP provides employment visa support for qualified candidates.
3. What is the expected salary range?
While salaries vary, operations manager roles in Dubai education services typically range from AED 25,000–35,000 per month.
4. Where will the IELTS Operations Manager be based?
The role primarily covers Dubai IELTS test centres, with responsibilities extending to Abu Dhabi.
5. Why should I apply for IDP IELTS Operations Manager jobs Dubai?
Because it offers global exposure, leadership growth, a supportive workplace, and the chance to impact international education success stories.