HSBC International Desk Manager — Embark on a prestigious banking career with HSBC Dubai, one of the world’s leading financial institutions. As an International Desk Manager, you’ll play a key role within HSBC’s International Wealth and Premier Banking (IWPB) division, connecting clients to global financial solutions and supporting cross-border relationships. Based in Dubai, UAE, this full-time position focuses on acquiring new-to-bank customers, driving international business growth, and delivering exceptional client experiences. Ideal for experienced banking professionals, this role offers an opportunity to work in a diverse, fast-paced environment where innovation, service excellence, and global career development thrive.
Table of Contents
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Job Overview
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About HSBC
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Available Jobs
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
HSBC International Desk Manager — Step into a global career opportunity that connects innovation, leadership, and international banking excellence. Based in Dubai, United Arab Emirates, the International Desk Manager (IDM) role at HSBC empowers you to build, nurture, and grow relationships with international clients through HSBC’s International Wealth and Premier Banking (IWPB) division. This full-time position offers a chance to collaborate with high-performing teams, manage key accounts, and support clients across multiple markets. Ideal for experienced banking professionals, this role combines strategic relationship management with global exposure, allowing you to shape a successful and internationally recognized career with HSBC.
About HSBC
HSBC (The Hongkong and Shanghai Banking Corporation Limited) is one of the world’s largest and most trusted financial institutions, serving over 40 million customers across 60+ countries. With a commitment to connecting people, ideas, and opportunities globally, HSBC stands at the forefront of international wealth management, corporate banking, and retail finance.
In the UAE, HSBC has established a strong reputation as a financial powerhouse that blends innovation, inclusivity, and customer-centric service. The bank values diversity, encourages career growth, and offers a collaborative environment where your potential can truly shine. Working at HSBC means being part of a forward-thinking organization that helps individuals and businesses achieve financial success across borders.
Available Jobs
Explore more exciting HSBC career opportunities in Dubai and across the UAE:
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Relationship Manager – Premier Banking (Dubai)
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Wealth Planning Specialist – HSBC UAE
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Customer Experience Manager – Abu Dhabi
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Business Banking Advisor – Dubai
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International Client Services Executive – HSBC Middle East
Job Description
The International Desk Manager at HSBC Dubai is a key role within the International Wealth and Premier Banking (IWPB) division. It focuses on building and maintaining strong relationships with international clients, generating New to Bank (NTB) opportunities, and ensuring world-class service delivery.
You will collaborate closely with the Head of International to manage inbound and outbound customer activities, while also serving as a subject matter expert (SME) for global banking propositions. This position is ideal for professionals with a deep understanding of the UAE market, strong interpersonal skills, and a passion for delivering seamless cross-border financial solutions.
This is more than a job — it’s a career-defining opportunity to join one of the world’s most respected banking brands and make an impact in global financial services.
Key Responsibilities
As an HSBC International Desk Manager in Dubai, your responsibilities will include:
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Partnering with the Head of International to generate and manage NTB (New to Bank) opportunities.
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Supporting clients through HSBC’s international wealth network, providing personalized financial solutions.
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Coordinating inbound and outbound business targets and growth initiatives.
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Acting as a subject matter expert (SME) for international banking propositions.
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Managing relationships with internal stakeholders, referral partners, and lead generators.
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Participating in business councils and community events to network with potential international clients.
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Ensuring all transactions comply with cross-border banking, risk, and compliance policies.
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Maintaining excellent customer service standards by resolving queries and managing expectations promptly.
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Driving customer satisfaction through proactive engagement and consistent follow-up.
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Collaborating with global operations teams to ensure service delivery within agreed SLAs.
Your role directly supports HSBC’s mission to provide seamless, transparent, and customer-centric international financial services.
Why This Role?
Becoming an International Desk Manager at HSBC Dubai opens the door to a future filled with global opportunities, leadership growth, and professional recognition. Here’s why this position stands out:
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Global Exposure: Work within HSBC’s international wealth management ecosystem, connecting clients across markets.
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Career Advancement: Continuous learning and development through HSBC’s professional training programs.
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Rewarding Compensation: Competitive salary with performance-based incentives.
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Inclusive Culture: A workplace that values diversity, equality, and collaboration.
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Prestigious Brand: Be part of one of the world’s top financial institutions with a legacy of trust and excellence.
If you’re an ambitious banker seeking to advance your international career, this is your chance to thrive in a role that combines strategy, service, and success.
Requirements
To qualify for the HSBC International Desk Manager job in Dubai, candidates must meet the following criteria:
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Minimum 5 years of sales and service experience in retail banking or wealth management.
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Strong understanding of the UAE financial market, including competitors and opportunities.
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Bilingual proficiency (English and Arabic preferred).
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Comprehensive knowledge of HSBC’s international propositions and account opening processes.
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Proven track record in achieving business targets and enhancing customer satisfaction.
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Deep understanding of credit, risk, and cross-border compliance frameworks.
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Excellent communication, interpersonal, and negotiation skills.
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Bachelor’s degree (mandatory for UAE visa and work permit).
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Ability to work collaboratively with diverse teams and international stakeholders.
How to Apply
Ready to accelerate your banking career?
👉 Click Here to Apply!
Applications are reviewed on a rolling basis — early submissions are highly encouraged.
Join HSBC UAE, where your ideas matter, your career grows, and your success becomes part of a global legacy.
FAQs (Frequently Asked Questions)
1. What is the salary for the HSBC International Desk Manager in Dubai?
While HSBC does not publicly disclose salary details, employees enjoy competitive pay, annual bonuses, and comprehensive benefits packages based on experience.
2. Who can apply for this role?
Candidates with at least five years of banking, wealth management, or relationship management experience are encouraged to apply.
3. Is bilingual capability required?
Yes. Fluency in English is essential, and Arabic proficiency is highly preferred for better customer engagement in the UAE market.
4. What is the work location and schedule?
This is a full-time, office-based position in Dubai, with standard working hours and occasional event participation.
5. What makes HSBC Dubai a great place to work?
HSBC promotes a diverse, inclusive, and growth-oriented culture, providing access to world-class training, global mobility, and career development opportunities.
Final Thoughts
If you’re seeking an international banking role that blends leadership, client engagement, and career growth, the HSBC International Desk Manager job in Dubai 2025 is your gateway to success. This position is designed for professionals who want to make a meaningful impact while representing one of the world’s most respected financial institutions.
At HSBC, your career doesn’t just grow — it shines.