Hotel Jobs Dubai continue to attract passionate hospitality professionals, and Four Seasons Hotel DIFC presents one of the most prestigious opportunities in the city. The luxury brand is currently hiring a Guest Experience Agent in Dubai, United Arab Emirates, for a full-time position dedicated to delivering exceptional service and creating unforgettable guest moments. Situated in the heart of Dubai’s Financial Centre, this boutique-style hotel combines modern luxury with personalized attention. Ideal for individuals who value excellence, empathy, and professionalism, this role under Hotel Jobs Dubai offers the chance to join a world-renowned brand committed to redefining global hospitality.
Table of Contents
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Job Overview
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About Four Seasons
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Hotel Jobs Dubai continue to open doors to extraordinary opportunities in the world of luxury hospitality — and Four Seasons Hotel DIFC is offering one of the most exciting roles yet. The hotel is seeking a Guest Experience Agent for its prestigious property located in the heart of Dubai International Financial Centre. This full-time position offers the chance to create unforgettable moments for guests while representing one of the world’s most admired hotel brands. Ideal for professionals who are passionate about guest service, attention to detail, and luxury standards, this opportunity under Hotel Jobs Dubai is your pathway to a world-class hospitality career.
About Four Seasons
Founded in 1961, Four Seasons Hotels and Resorts has become synonymous with luxury, service, and excellence. With over 120 properties across 50+ countries, the brand continues to set the global standard for five-star hospitality.
At Four Seasons Dubai at DIFC, guests experience a boutique-style sanctuary that blends modern design, fine art, and personalized service. With just 106 accommodations, including 28 suites, this property offers an intimate setting tailored for both business and leisure travelers.
Working for Four Seasons Careers UAE means joining a global family that values teamwork, personal growth, and integrity. Employees enjoy an environment where their well-being is prioritized, their talents are nurtured, and their contributions are celebrated.
Available Jobs
In addition to the Guest Experience Agent role, Four Seasons Careers UAE regularly offers opportunities for hospitality professionals in various departments, such as:
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Front Desk Receptionist – Dubai
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Concierge Agent – Four Seasons The Palm
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F&B Attendant – Dubai DIFC
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Guest Relations Officer – UAE
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Spa Receptionist – Four Seasons Hotel
(See more [ Jobs in Dubai] for the latest openings in luxury hospitality.)
Job Description
As a Guest Experience Agent at Four Seasons Dubai at DIFC, you’ll play a key role in ensuring that every guest’s stay is seamless, memorable, and personalized. This role combines customer service excellence with operational precision, ensuring guests feel welcomed, valued, and cared for from check-in to check-out.
Your day will involve greeting guests upon arrival, processing reservations, handling inquiries, and resolving any concerns with professionalism and warmth. You’ll be the first point of contact for guests, embodying the brand’s signature hospitality and ensuring that every interaction reflects Four Seasons’ legendary standards of service.
Job Responsibilities
As a Guest Experience Agent, you will:
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Welcome and register hotel guests, confirming accommodations and payment details.
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Manage guest check-in and check-out processes efficiently and courteously.
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Handle all guest interactions with exceptional professionalism and empathy.
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Assist guests with inquiries about hotel facilities, dining options, local attractions, and directions.
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Respond promptly to guest requests, whether in person, by phone, or via email.
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Resolve complaints gracefully, ensuring full guest satisfaction and retention.
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Maintain up-to-date knowledge of hotel services, events, and VIP arrivals.
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Support internal teams such as housekeeping, concierge, and reservations for seamless service coordination.
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Anticipate guest needs and personalize their experience through proactive engagement.
Your mission is to ensure that every guest leaves with a lasting impression of genuine care, efficiency, and attention to detail.
Why This Role?
Joining Four Seasons Careers UAE as a Guest Experience Agent offers a once-in-a-lifetime opportunity to work with one of the most prestigious brands in hospitality. The role goes beyond standard customer service — it’s about creating meaningful connections and delivering luxury with heart.
Key Benefits and Opportunities
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Work in an award-winning five-star hotel in the heart of Dubai’s business district.
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Receive a competitive tax-free salary with additional service charges.
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Complimentary high-quality accommodation with full board meals.
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Medical and life insurance coverage for peace of mind.
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Paid annual leave and home flight tickets.
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Access to learning and development programs designed for career growth.
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Enjoy gym and pool access in staff facilities.
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Participate in social and sporting events organized by Four Seasons.
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Join a supportive team culture that encourages growth, respect, and inclusivity.
This position is ideal for individuals passionate about luxury service, cultural diversity, and long-term career development in global hospitality.
Requirements
To qualify for this Guest Experience Agent position under Hotel Jobs Dubai, candidates should meet the following:
Education & Experience:
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Minimum 1 year of experience in a luxury hotel or similar environment.
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Strong knowledge of front office procedures and guest service standards.
Skills & Competencies:
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Excellent interpersonal and communication skills.
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A proactive, guest-focused attitude with a warm, professional demeanor.
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Proficiency in spoken and written English; additional languages are a plus.
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Knowledge of Opera or similar hotel PMS systems preferred.
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High level of cross-cultural sensitivity and emotional intelligence.
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Strong problem-solving and multitasking abilities.
Personality & Traits:
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Genuine passion for hospitality and people.
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Calm under pressure and highly adaptable.
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Commitment to Four Seasons’ philosophy: “Luxury with genuine heart.”
How to Apply
Start your journey toward excellence by joining Four Seasons Careers UAE as a Guest Experience Agent. Apply online through the official Four Seasons career portal to take the first step in your luxury hospitality career.
👉 Apply Here: Four Seasons Careers – Guest Experience Agent, Dubai DIFC
FAQs (Frequently Asked Questions)
1. What is the salary for a Guest Experience Agent at Four Seasons Dubai?
Four Seasons offers competitive tax-free pay, service charges, and benefits such as accommodation and meals.
2. Is prior luxury hotel experience required?
Yes, at least one year of experience in a luxury or five-star property is preferred.
3. What benefits does Four Seasons provide to employees?
Employees receive medical coverage, paid leave, end-of-service gratuity, housing, transportation, and career development programs.
4. What is the work schedule like?
The role requires 6 days per week over a 48-hour schedule.
5. Are there international career opportunities?
Yes! Four Seasons promotes from within and offers global mobility across its worldwide network of hotels and resorts.
Conclusion:
If you’re passionate about creating unforgettable guest experiences and want to grow within a world-renowned brand, the Guest Experience Agent role at Four Seasons Dubai DIFC is the perfect opportunity. As part of Hotel Jobs Dubai, this position offers professional growth, global exposure, and a chance to be part of a culture where genuine care meets luxury.
Join Four Seasons Careers UAE today — and begin a journey where every day is an opportunity to inspire, connect, and deliver excellence.