Hospitality jobs Dubai open the door to luxury service careers, and the Member Experience Executive role at JW Marriott Marquis Dubai exemplifies that promise. In this full-time position, you’ll design and promote recreation agendas, register and schedule guests, and champion safety across facilities. You’ll monitor activities, respond to incidents with CPR/First Aid readiness, maintain equipment and inventories, and process POS transactions. The role blends front-of-house warmth with back-of-house discipline, rewarding professionals who communicate clearly, motivate teammates, and uphold brand standards. Ideal applicants bring one year’s experience, supervisory exposure, and a passion for elevated guest engagement in a world-class hotel.
Table of Contents
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Job Overview
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About JW Marriott Marquis Dubai
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Available Jobs (Related Roles)
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Job Description
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Key Responsibilities
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Why This Role?
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Candidate Requirements
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How to Apply
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FAQs
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Final Tips and Internal Resources
Job Overview
Job Title: Member Experience Executive
Company: JW Marriott Marquis Hotel Dubai (Marriott International)
Location: Dubai, UAE
Employment Type: Full-time
Start Date: Hiring on a rolling basis
If you’re exploring Hospitality jobs Dubai, this Member Experience Executive opening at JW Marriott Marquis Dubai blends luxury service, guest engagement, and safety leadership in one of the city’s most iconic hotels. You’ll craft and promote recreation agendas, register and schedule guests, safeguard facility use, and elevate every interaction—from informative pre-arrival communications to memorable activities and seamless transactions. The role is a powerful platform for professionals who love creating experiences, thrive in a high-standards environment, and want an internationally recognized brand on their résumé.
About JW Marriott Marquis Dubai
Part of Marriott International’s luxury portfolio, JW Marriott Marquis Dubai champions holistic well-being and the renowned JW Treatment™: when associates are cared for, guests feel it. Marriott’s culture emphasizes inclusion, professional growth, and “Wonderful Hospitality. Always.” With a global footprint and industry-leading training, Marriott offers mobility across brands and countries. At JW, associates are encouraged to be confident, intuitive, genuine, and innovative, creating spaces where guests and team members can flourish. Joining this property means access to world-class standards, mentorship, and a community that celebrates diverse backgrounds and ideas.
Available Jobs (Related Roles)
To broaden your search for Hospitality jobs Dubai, consider adjacent roles that share similar skills and career paths:
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Guest Experience Executive / Guest Relations Executive – Dubai
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Recreation Supervisor / Recreation Attendant – UAE
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Fitness & Wellness Coordinator – Dubai
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Concierge / Loyalty Executive (Member Services) – UAE
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Spa & Health Club Associate – Dubai
Exploring these roles increases your visibility within Marriott and the wider luxury hospitality market, while keeping you close to guest-engagement career tracks.
Click Here to see more jobs in Dubai!
Job Description
The Member Experience Executive orchestrates the guest journey across recreation and member-facing spaces. You will:
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Create and publish activity agendas and advertisements using publishing software to drive participation.
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Encourage, recruit, register, and schedule guests for recreation programs, ensuring smooth communications and clear expectations.
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Promote a fun, relaxing atmosphere while enforcing rules designed for guest safety and facility integrity.
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Monitor facilities and respond to incidents per local operating procedures; provide first response support until medical professionals arrive.
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Maintain equipment and supplies, conduct inventories, and keep spaces clean and audit-ready.
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Support training and coaching for team members, modeling brand standards in service, safety, and professionalism.
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Process transactions via POS, manage records accurately, and communicate with guests using clear, professional language.
This role is ideal for service-driven professionals who enjoy a dynamic mix of front-of-house empathy and back-of-house discipline, combining creativity in programming with rigorous safety and quality standards.
Key Responsibilities
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Plan & Promote Engagement: Design recreation calendars, flyers, and digital notices that increase participation and encourage repeat visits.
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Guest Registration & Scheduling: Recruit and schedule guests for activities; answer questions about facilities, timing, and accessibility.
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Safety & Compliance: Enforce facility rules, monitor activities, respond to emergencies per SOPs, and document incidents thoroughly.
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Emergency Readiness: Utilize CPR/First Aid training to assist injured guests until EMS arrives; maintain up-to-date certifications.
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Inventory & Equipment Care: Track supply levels, clean/inspect equipment, and communicate replenishment needs to management.
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Team Enablement: Assist with training, motivating, and coaching associates; act as a role model for brand standards and inclusion.
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Professionalism & Brand Standards: Maintain a clean, professional appearance; protect company assets and confidential information.
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Operations & Systems: Use computers/POS to enter data, process orders, and maintain accurate records for audit and quality purposes.
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Physical Readiness: Stand, walk, lift, carry, push, or pull as needed; navigate stairs/ramps and varied surfaces safely.
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Continuous Improvement: Identify, recommend, and implement ideas that raise participation, safety scores, and guest satisfaction.
Why This Role?
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Luxury Brand Equity: Add JW Marriott Marquis to your CV—recognized worldwide across luxury hospitality.
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Purposeful Impact: Elevate well-being through curated activities, thoughtful accessibility, and proactive safety.
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Career Mobility: Marriott’s network supports moves into Guest Relations, Loyalty, Spa & Fitness, Recreation Leadership, or Rooms/Operations roles—locally and globally.
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Training & Certifications: Build confidence with refreshers in CPR/First Aid, safety drills, and brand service academies.
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Data-Driven Growth: Learn to track participation, satisfaction, and safety KPIs; use insights to innovate programming.
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Inclusive Culture: Thrive where diverse experiences are celebrated and where you’re encouraged to do your best work, every day.
If you’re targeting Hospitality jobs Dubai, few roles combine luxury exposure, leadership, and hands-on guest engagement as powerfully as this one.
Candidate Requirements
Education & Experience
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High school diploma or G.E.D. equivalent.
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At least 1 year of related experience (recreation, guest experience, luxury service).
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At least 1 year of supervisory experience preferred (team lead, trainer, shift lead).
Licenses & Certifications
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CPR Certification.
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First Aid Certification.
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Familiarity with recreation and fitness equipment.
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Any local/state certifications required by authorities.
Skills & Competencies
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Excellent verbal communication; clear, professional phone and in-person etiquette.
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Strong guest-facing confidence: recruitment/registration for activities, inclusive service for guests with disabilities.
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Safety-first mindset; rapid situational assessment and calm response under pressure.
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Comfortable with POS/IT systems for transactions, scheduling, and reporting.
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Organized, quality-driven, and proactive in identifying service improvements.
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Physically able to lift up to 25 lbs unaided (50+ lbs with assistance), and perform bending, reaching, and moving on varied surfaces.
Attributes
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Genuine, intuitive, and guest-centric, with a warm, solutions-oriented approach.
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Team collaborator who trains, motivates, and models brand standards.
How to Apply
Apply via Marriott Careers for: Member Experience Executive – JW Marriott Marquis Hotel Dubai.
Call to Action: Luxury openings move fast. Apply now to secure your place in Marriott’s selection pipeline for Hospitality jobs Dubai at JW Marriott Marquis.
FAQs (Frequently Asked Questions)
1) What does a Member Experience Executive do in a luxury hotel?
You plan and promote recreation programs, register participants, monitor safety, assist in emergencies, and maintain equipment—while delivering warm, intuitive service that reflects the JW brand.
2) Are certifications required?
Yes. CPR and First Aid are required, along with any local mandates. Familiarity with recreation and fitness equipment is expected.
3) Is supervisory experience mandatory?
It’s preferred. One year of supervisory exposure helps demonstrate your ability to coach, motivate, and uphold brand standards.
4) What systems will I use?
Expect POS and computer systems for transactions, scheduling, and reporting. You’ll also use publishing tools to create recreation agendas and promo materials.
5) What career paths can follow this role?
Common progressions include Recreation Supervisor, Guest Relations or Concierge leadership, Spa & Wellness, or broader Rooms/Operations roles across Marriott’s global portfolio.