Dubai hotel jobs offer outstanding opportunities for hospitality professionals who are passionate about creating memorable guest experiences in world-class settings. The Guest Service Centre Agent position at Anantara World Islands Dubai Resort is a full-time role designed for individuals who excel in communication, service, and attention to detail. In this role, you’ll be the first point of contact for guests, handling inquiries, coordinating requests, and ensuring every interaction reflects Anantara’s signature warmth and luxury. Working in one of Dubai’s most exclusive island resorts, this position provides a unique opportunity to grow your career in a globally recognized hospitality brand.
Table of Contents
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Job Overview
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About Anantara Hotels & Resorts
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Available Jobs at Anantara Dubai
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Dubai hotel jobs at Anantara World Islands Dubai Resort offer an exceptional opportunity for professionals passionate about luxury hospitality and guest satisfaction. The Guest Service Centre Agent position is a full-time role based in Dubai, designed for individuals who excel at creating memorable guest experiences and delivering service with warmth and professionalism. Working at one of Dubai’s most exclusive island resorts, you’ll handle guest inquiries, manage requests, and ensure every interaction reflects Anantara’s signature “heartfelt hospitality.” This role is perfect for motivated individuals who thrive in dynamic environments, enjoy teamwork, and aspire to grow within a globally recognized luxury hotel brand.
About Anantara Hotels & Resorts
Anantara Hotels, Resorts & Spas is a luxury hospitality brand under Minor International, known for offering unique travel experiences that blend modern luxury with local authenticity. With properties spanning Asia, the Middle East, Africa, and Europe, Anantara connects guests to genuine places, people, and stories through thoughtful design and personalized service.
At Anantara World Islands Dubai Resort, the brand’s philosophy comes to life amid pristine island surroundings, offering guests unmatched tranquility and world-class service just minutes from Dubai’s mainland. Joining Anantara means joining a family of hospitality professionals who embody excellence, empathy, and innovation in every guest interaction.
Available Jobs at Anantara Dubai
Anantara Dubai offers a range of opportunities for those seeking to advance their hospitality careers. Here are some related openings:
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Front Office Agent – Anantara The Palm Dubai Resort
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Concierge Assistant – Anantara Downtown Dubai
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Reservations Agent – Anantara World Islands Resort
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Guest Relations Officer – Anantara Eastern Mangroves Abu Dhabi
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Housekeeping Coordinator – Minor Hotels UAE
👉 See more hotel jobs in Dubai
Job Description
As a Guest Service Centre Agent at Anantara World Islands Dubai Resort, you’ll be the first point of contact for guests, ensuring their needs are met with efficiency, professionalism, and a personal touch. Your role goes beyond answering calls — it’s about creating meaningful connections and ensuring every guest feels valued throughout their stay.
You’ll be responsible for handling guest inquiries, coordinating with different departments, and resolving issues promptly to guarantee satisfaction. This role demands attention to detail, proactive problem-solving, and the ability to remain calm under pressure, all while embodying Anantara’s commitment to exceptional service and hospitality excellence.
Key Responsibilities
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Anticipate guest needs and provide timely, courteous assistance across phone and digital channels.
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Possess complete knowledge of resort products, room types, rates, promotions, and facilities.
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Handle guest inquiries, requests, and complaints efficiently, ensuring issues are resolved promptly.
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Maintain a professional, helpful attitude in all guest interactions.
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Accurately manage financial transactions in compliance with resort policies.
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Collaborate closely with Front Office, Concierge, and Transport Teams to ensure smooth operations.
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Keep detailed records of guest feedback and handovers between shifts.
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Participate in daily briefings, training sessions, and resort events to stay informed and upskill.
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Uphold Anantara’s high service standards and represent the brand with professionalism at all times.
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Ensure compliance with health, safety, and security procedures throughout all guest operations.
Why This Role?
Choosing the Guest Service Centre Agent position at Anantara World Islands Dubai Resort means stepping into a career that blends luxury, learning, and lifestyle. Here’s what makes this one of the most exciting Dubai hotel jobs available in 2025:
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🌴 Work in Paradise: Be part of a one-of-a-kind island resort just off the coast of Dubai.
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💼 Career Growth: Opportunities to advance across Anantara’s global network of luxury resorts.
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💡 Skill Development: Continuous training and professional development under world-class hospitality leaders.
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❤️ Heartfelt Hospitality Culture: Join a team that prioritizes kindness, empathy, and teamwork.
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💰 Attractive Benefits: Competitive salary, accommodation, meals, transportation, and wellness perks.
Anantara empowers its employees to take initiative, think creatively, and go beyond expectations — ensuring every guest experience becomes unforgettable.
Requirements
To qualify for the Guest Service Centre Agent – Dubai position, candidates should meet the following criteria:
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Education: Minimum high school diploma or equivalent qualification.
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Experience: Previous experience in hotel front office or customer service roles preferred.
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Language: Fluency in English required; knowledge of additional languages is an advantage.
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Skills:
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Excellent communication and interpersonal abilities.
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Strong customer focus and attention to detail.
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Proficiency in Microsoft Office and experience with Property Management Systems (PMS).
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Ability to work flexible shifts, including weekends and public holidays.
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Personality Traits:
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Positive, confident, and professional demeanor.
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Proactive attitude with a passion for exceeding guest expectations.
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How to Apply
To apply for the Guest Service Centre Agent – Anantara World Islands Dubai Resort role:
FAQs About Dubai Hotel Jobs at Anantara
1. Where is this position based?
The role is located at Anantara World Islands Dubai Resort, a luxury destination off Dubai’s coastline.
2. What experience is required?
Prior experience in front office or hospitality customer service is preferred but not mandatory.
3. Is fluency in English necessary?
Yes, fluency in English is required. Additional languages are a plus.
4. What are the working hours?
This is a full-time, shift-based position, including weekends and public holidays.
5. Are there opportunities for career advancement?
Absolutely — Anantara encourages internal mobility and professional growth across its global portfolio.
Conclusion
If you’re passionate about hospitality, communication, and delivering unforgettable guest experiences, the Guest Service Centre Agent position at Anantara World Islands Dubai Resort is your gateway to a thriving career in luxury hospitality. Among the most rewarding Dubai hotel jobs available today, this role combines world-class training, professional growth, and the chance to work in one of the UAE’s most unique destinations.
Apply today and start your journey with Anantara, where every guest interaction becomes a story worth telling — and every team member is part of something extraordinary.