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Ghandour Airlines Announcing the Availability of Amazing Vacancy in Kuwait 2023
Ghandour Airlines is a leading airline that is committed to providing exceptional travel experiences to passengers around the world. With a strong focus on customer satisfaction, safety, and reliability, we strive to be the preferred choice for both business and leisure travelers.
Our History Ghandour Airlines was founded in 1995 by Mr. Ahmed Ghandour with the vision of creating a world-class airline that connects people and cultures. Starting with a small fleet of aircraft, we have steadily grown over the years, expanding our route network and enhancing our services to meet the evolving needs of our passengers.
Name of the Company: Ghandour Airlines
Designation: Reservation Officers Wanted (Ghandour Airlines)
Last Date to Apply: check below
How to Apply: 99998236
Contact no: 99998236
Qualification: check below
Eligibility Criteria: From inside Kuwait only 🇰🇼
Our Fleet We operate a modern and diverse fleet of aircraft, consisting of both narrow-body and wide-body jets, equipped with state-of-the-art technology and amenities. This enables us to offer a comfortable and enjoyable journey to our passengers, no matter the destination.
Destinations Ghandour Airlines proudly serves a wide range of domestic and international destinations, connecting major cities and popular tourist destinations across the globe. Whether you’re planning a business trip, a family vacation, or a solo adventure, we have a comprehensive network that allows you to travel conveniently and efficiently.
Customer Service At Ghandour Airlines, we believe in providing exceptional customer service at every step of the journey. Our dedicated and highly trained staff are committed to ensuring that your travel experience is smooth, comfortable, and memorable. From the moment you book your ticket until you reach your final destination, we are here to assist you and cater to your needs.
Safety and Reliability The safety and well-being of our passengers are our utmost priority. We adhere to strict safety standards and regulations, implementing robust measures to ensure a secure travel environment. Our experienced pilots and crew members undergo rigorous training to maintain the highest level of safety and professionalism. You can trust Ghandour Airlines for a secure and reliable travel experience.
In-Flight Experience When you fly with Ghandour Airlines, you can expect a delightful in-flight experience. Our cabins are designed with passenger comfort in mind, offering spacious seating, entertainment options, and delectable meals. Whether you’re traveling for a few hours or embarking on a long-haul journey, we aim to make your time on board enjoyable and relaxing.
Frequent Flyer Program We value our loyal customers and offer a rewarding frequent flyer program. With Ghandour Airlines’ loyalty program, you can earn miles for every flight and enjoy a range of exclusive benefits, including discounted fares, priority boarding, and access to airport lounges.
Job description :
Ghandour Airlines is hiring ,
As a Reservation Officer, you will be responsible for assisting customers in making travel arrangements, including booking flights, accommodations, and other travel-related services. You will provide excellent customer service, handle inquiries, and ensure smooth and efficient reservations processes.
- Handle Customer Inquiries: Respond to customer inquiries promptly and provide accurate information regarding travel options, availability, pricing, and policies. Assist customers in choosing the most suitable travel packages and accommodations based on their preferences and budget.
- Reservation Management: Process customer reservations and bookings accurately and efficiently. Enter relevant details into reservation systems and confirm travel arrangements with customers. Ensure that all reservations are properly recorded and documented.
- Customer Service: Deliver exceptional customer service throughout the reservation process. Address customer concerns, resolve issues, and handle complaints in a professional and timely manner. Provide assistance and support to customers before, during, and after their travel.
- Collaboration: Coordinate with other departments, such as sales, marketing, and operations, to ensure a seamless customer experience. Collaborate with airlines, hotels, and other travel suppliers to secure the best rates, availability, and options for customers.
- Documentation and Reporting: Maintain accurate records of customer interactions, reservations, and payments. Prepare and generate reports on reservation activities, including bookings, cancellations, and revenue.
- Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell additional services, upgrades, and amenities to enhance the customer’s travel experience. Promote add-on services, travel insurance, and other relevant offerings.
- Stay Updated: Keep up-to-date with industry trends, travel regulations, and destination information. Stay informed about new travel products, promotions, and packages to better assist customers and provide relevant recommendations.
- Proven experience as a Reservation Officer, Travel Consultant, or similar role in the travel industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with the ability to handle customer inquiries and complaints effectively.
- Proficiency in reservation systems and booking platforms.
- Knowledge of travel destinations, airlines, hotels, and other travel-related services.
- Attention to detail and accuracy in processing reservations and documentation.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work in shifts, including weekends and holidays.
- Proficient in computer systems and software, including MS Office and reservation software.
To apply for this position, please follow the instructions below:
- Resume/CV Submission:
– Prepare an updated copy of your resume or curriculum vitae (CV)
that highlights your relevant experience, skills, and qualifications.
– Ensure that your contact information, including your full name, email
address, and phone number, is included.
– Highlight how your experience and qualifications align with the job
requirements and why you believe you are a suitable candidate.
- Additional Documents: (if required)
“Check below if the post required additional documents”
– If applicable, include any additional supporting documents such as
certifications, licenses, or transcripts that are relevant to the
- Application Submission:
Choose one of the following methods to submit your application:
Email: Send an email to the mentioned email address with the
subject line. Attach your resume, and any additional
documents as separate PDF or Word files.
Online Application Portal: Visit provided website and navigate to the
Careers or Jobs section. Follow the instructions to create an
account or log in if you already have one. Complete the online
application form and upload your resume, and any additional
documents as specified.
- Application Deadline:
– Ensure that your application is submitted before the specified
deadline. Late applications may not be considered.
TO APPLY for this particular job post:
Send your CV to : 99998236
Note: Make sure to use the Email for sending job applications through the mentioned contact medium. Avoiding so may lead to application rejection.
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