Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Job Title: Senior Coordinator – Facilities Management Soft Services
Company: Transguard Group
Location: Dubai, United Arab Emirates
Employment Type: Full-time
Job Schedule: Day shift
Posting Date: 22/12/2025
Job Identification: 5123
Start Date: As soon as available (based on hiring timeline and notice period)
Opportunity Summary:
The Senior Coordinator Facilities Management Dubai role supports effective delivery of contractual FM provisions by maintaining daily deployments, meeting KPIs, coordinating financial processes such as invoicing and approvals, and ensuring smooth Integrated Facilities Management operations across multiple sites. You will also drive customer satisfaction through stakeholder coordination, training oversight, resource management, compliance with processes, and continuous improvement initiatives that enhance service quality and innovation.
About the Company
Transguard Group has been providing flexible staffing and service solutions across the UAE since 2001. The organization is widely known for facilities management, security services, cash services, and staffing support—serving a broad range of client needs with a strong operational footprint.
What makes Transguard a compelling choice for facilities management careers is its scale and multi-site exposure. Professionals often gain experience across different types of contracts, diverse client expectations, and structured service delivery models—building skills that translate into senior FM leadership roles over time.
Available Jobs
To strengthen your search reach (and broaden keyword coverage), here are related roles commonly aligned with this position in facilities management and soft services:
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Soft Services Supervisor – Facilities Management (Dubai)
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FM Coordinator – Integrated Facilities Management (UAE)
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Cleaning Operations Manager – Soft Services (Dubai)
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CAFM Administrator – Facilities Management Systems (Dubai)
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Quality & Compliance Officer – FM Contracts (UAE)
These roles share similar focus areas: KPI delivery, audits, training compliance, client coordination, and continuous improvement.
Job Description
The Senior Coordinator Facilities Management Dubai role is designed for a professional who can keep multi-site soft services running smoothly—while meeting contractual requirements and maintaining a high standard of cleanliness and service quality.
Soft Services in IFM typically includes cleaning operations, hygiene standards, consumables management, and customer-facing service outcomes. In this role, you will ensure that teams are properly deployed, training and certifications are current, work schedules match contractual scope, and service variations are reported quickly. You’ll also play a major part in client satisfaction by responding to escalations, coordinating stakeholders, and delivering consistent audit performance.
Who this role is ideal for:
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Facilities management professionals with 3+ years in soft services
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Candidates confident in cleaning operations, machines, chemicals, and process control
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Coordinators who enjoy structured systems, documentation, and reporting
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People who can lead through influence—training staff, improving standards, and closing gaps
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Professionals who can balance client expectations with operational realities across multiple sites
Job Responsibilities
Financial Responsibilities
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Maintain daily deployments in line with contractual requirements
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Share invoice information and obtain client approvals within stipulated timelines
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Ensure contractual KPIs are met as per scope
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Coordinate effectively to support smooth IFM operations across multiple sites
Customer and Stakeholder Management
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Coordinate with internal stakeholders to support new contract mobilization
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Maintain professional communication with internal departments and clients
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Respond promptly to client escalations and operational requirements
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Identify operational challenges and implement solutions to enhance efficiency
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Manage resources to ensure consistent service delivery across all sites
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Conduct regular cleaning audits across contracts to uphold expected standards
Process and Compliance Management
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Maintain accurate training records and ensure certifications remain current
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Design and implement structured training programs for cleaning staff and supervisors
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Create work schedules aligned with contractual scope to ensure seamless delivery
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Report service variations to the Operations Manager promptly
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Use CAFM systems effectively to support contract requirements and tracking
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Maintain records related to disciplinary actions, incidents, and annual leave for reference and compliance
Innovation and Continuous Improvement
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Monitor training effectiveness through assessments and on-site evaluations
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Identify and implement technology solutions that support efficiency and quality
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Improve cleaning effectiveness by developing new methods and processes
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Create customized cleaning solutions based on site needs and contract requirements
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Introduce best practices through workshops and continuous improvement initiatives
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Conduct clean quality audits and share structured reports with stakeholders
Why This Role?
1) Strong multi-site exposure in Dubai
Multi-site operations build rapid experience. You’ll strengthen your ability to manage scale, prioritize risks, and deliver consistent quality across different client environments.
2) Clear operational ownership with measurable KPIs
This role is performance-driven—deployments, invoicing timelines, audits, and KPIs are tangible metrics that make your impact visible.
3) High value skills: CAFM + training + audits
Candidates who combine CAFM proficiency with training capability and quality audits are in demand in the UAE FM market—this role strengthens all three areas.
4) Growth pathway into FM supervision and management
This position naturally builds competencies that lead to:
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Soft Services Supervisor / Manager roles
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Quality & Compliance leadership in FM
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Contract mobilization or operations planning roles
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Multi-site service delivery management
5) Innovation focus that differentiates your career
Facilities management is evolving with technology, reporting systems, and process optimization. Being the person who improves standards and introduces better methods can fast-track recognition and progression.
Requirements
To succeed as Senior Coordinator Facilities Management Dubai, candidates should meet the following:
Experience
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Minimum 3 years’ experience in a similar industry and role capacity
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Demonstrated experience delivering trainings and workshops
Certifications
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BICS certification or equivalent certification (required/strongly expected)
Skills
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Strong English written and communication skills
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Strong knowledge of computer systems and reporting tools
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Good knowledge of cleaning operations, including machines, chemicals, and processes
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Ability to manage documentation, schedules, and compliance records accurately
License and Mobility
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Valid UAE driving license (required)
Work Eligibility
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Based in the UAE or able to work in Dubai (visa/work authorization as per employer policy)
How to Apply
To apply for the Senior Coordinator – Facilities Management Soft Services position:
FAQs
1) What does a Senior Coordinator Facilities Management Dubai role do in Soft Services?
It ensures smooth multi-site soft services delivery by managing deployments, KPIs, invoicing coordination, CAFM usage, training compliance, and quality audits.
2) Is BICS certification required for this Soft Services job in Dubai?
The selection criteria mentions BICS certification or equivalent, making it a strong requirement or key advantage for shortlisting.
3) Do I need a UAE driving license for this facilities management coordinator role?
Yes, a valid UAE driving license is listed in the selection criteria.
4) What systems experience is needed for this FM role?
You should have good knowledge of computer/reporting systems and be able to use CAFM systems effectively to support contract requirements.
5) What kind of career growth can this role offer in Dubai?
This role can lead to Soft Services Supervisor/Manager roles, quality and compliance leadership, contract mobilization roles, or multi-site operations management.