Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
If you’re looking for Etihad Airways jobs Abu Dhabi that combine operational leadership, safety-first execution, and real-time problem solving in a fast-moving airline environment, this role is a strong match. Etihad Airways is hiring a Manager, Cabin Cleaning based in Abu Dhabi, where you’ll oversee and control cabin cleaning operations to ensure safe, secure, and on-time running of services—especially when issues, delays, or disruptions occur.
This position is ideal for operations leaders who are comfortable managing shifts, optimizing resources, enforcing hygiene and quality standards, and coordinating across multiple stakeholders in a time-critical setting. It also offers the unique satisfaction of supporting the front line of the passenger experience: cabin cleanliness is one of the most visible indicators of quality in aviation.
Job Title: Manager, Cabin Cleaning
Company: Etihad Airways
Location: Abu Dhabi, United Arab Emirates
Employment Type: Full time (typical for manager operations roles; confirm during application)
Start Date: As per operational requirements / onboarding timeline
About the Company
Etihad Airways, the national airline of the UAE, was founded in 2003 and has grown into one of the world’s leading airlines. Operating from Abu Dhabi, Etihad connects passengers and cargo to destinations across the Middle East, Africa, Europe, Asia, Australia, and North America, supported by codeshare partners that extend network reach further.
The airline is also driving a forward-looking transformation through its Journey 2030 strategy, which aims to significantly expand fleet size and customer volumes over the coming years. That growth creates strong demand for operational excellence—and roles like Manager, Cabin Cleaning become even more important because reliability, safety, and service standards must scale with expansion.
For candidates seeking long-term progression in airline operations, Etihad’s growth focus can translate into broader scope, future leadership opportunities, and exposure to world-class operational standards.
Available Jobs
To widen your opportunities while staying aligned with Etihad Airways jobs Abu Dhabi, here are related role types you can search for within airline operations and ground services (and often found in similar job families):
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Ground Operations Manager / Duty Manager – Abu Dhabi
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Cabin Appearance / Cabin Services Manager – UAE
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Quality & Compliance Manager – Airport Operations (UAE)
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Facilities / Equipment Maintenance Supervisor – Ground Support (UAE)
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Outstations Operations Support Manager – Airline Operations
These roles align with similar strengths: real-time operational control, compliance and audit readiness, workforce planning, vendor/SLA management, and continuous improvement.
Job Description
As Manager, Cabin Cleaning, you will lead the day-to-day delivery of cabin cleaning operations and ensure that the service is consistent, safe, reliable, and compliant. You’ll intervene quickly when disruptions happen, manage service recovery, and maintain operational flow in a highly time-sensitive environment where turnaround times matter.
This role is ideal for professionals who:
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Enjoy owning operational outcomes and fixing issues fast
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Can enforce standards without slowing the operation down
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Understand hygiene, quality, and safety compliance requirements
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Are confident managing rosters, staffing allocation, and overtime approvals
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Can coordinate across internal stakeholders, ground handling agents, and outstations
In a role like this, the goal is simple but high-stakes: ensure every aircraft is cleaned to standard, on time, and ready for the next journey—without compromising safety or compliance.
Job Responsibilities
In this position, you will:
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Provide daily direction and guidance to ensure consistent, safe, and reliable delivery of cabin cleaning operations and services.
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Manage recurrent and exceptional operational issues to ensure timely service recovery and compliance with regulations and internal procedures.
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Create and monitor working shifts to ensure staff availability and proper resource allocation, including reviewing and approving rosters and overtime payments (where applicable) for Etihad and GHA staff supporting cabin cleaning functions.
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Conduct briefing and debriefing sessions on assigned activities to identify improvement areas and provide practical advice for better performance.
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Create and publish operational instructions and reports to support knowledge exchange, strengthen best practices, and reduce risk.
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Coordinate and communicate effectively with stakeholders to ensure on-time and continuous operations.
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Monitor adherence to hygiene, quality, and overall standards to ensure continuous compliance with regulations and internal policies.
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Monitor and guide the safe usage of equipment, machinery, and installations to ensure adherence to safety principles.
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Support administration activities and operational tracking to provide periodic reporting on performed work.
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Review and finalize operational compliance documents (for example, HACCP) to demonstrate regulatory compliance.
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Monitor equipment condition and ensure maintenance needs are identified and addressed promptly.
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Coach, guide, and provide feedback to staff to support skill development and service improvement.
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Guide and support outstations by responding to cabin cleaning queries and ensuring consistent standards across the network.
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Monitor and escalate OCRs and GSRs raised against cabin cleaning functions, coordinating corrective and preventive actions (CAPA) with stations and stakeholders.
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Monitor and ensure OAL cabin cleaning standards and equipment are maintained in line with SLA requirements.
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Review OAL and GHA invoicing processes to ensure accurate and timely processing.
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Review and approve purchase orders related to the cabin cleaning function.
Why This Role?
Among Etihad Airways jobs Abu Dhabi, this position stands out because it sits at the exact intersection of operational performance and passenger experience—cleanliness is both a safety expectation and a brand signal.
You’ll lead in a time-critical operational environment
Cabin cleaning impacts aircraft turnaround, punctuality, and customer perception. In this role, your decisions directly influence on-time performance and service readiness.
You’ll build expertise in compliance and quality systems
You’ll work with documentation and standards (including HACCP-related compliance), hygiene requirements, equipment safety, and SLA management—skills that translate strongly across aviation, facilities operations, and regulated industries.
You’ll manage stakeholders across a complex ecosystem
From internal teams to GHA support, outstations, and OAL standards, this role develops high-value operational leadership: coordinating across parties while keeping standards and timelines intact.
You’ll grow with a transformation-focused airline
Etihad’s Journey 2030 direction suggests scaling operations and raising service expectations. For ambitious leaders, transformation periods are often when careers accelerate—because strong performers become go-to problem solvers.
You’ll lead people and improve performance
The role includes coaching, feedback, briefings, and debriefings—meaning you can shape culture, skill levels, and service discipline over time, not just “manage shifts.”
Requirements
To be considered, candidates should meet the following:
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Education: Minimum Diploma (2 years or more)
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Experience: Minimum 5–7 years of work experience within a relevant field (aviation operations, facilities/cleaning operations leadership, ground services, or similar)
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Operational capability: Proven ability to manage day-to-day operations, disruptions, and service recovery
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Workforce planning: Experience with rosters, shift planning, and resource allocation (including overtime review/approval)
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Compliance mindset: Comfort working with hygiene, safety, quality standards, and operational documentation (including HACCP-type compliance)
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Leadership: Ability to coach teams, give feedback, and drive continuous improvement
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Stakeholder management: Strong coordination skills with stations, vendors/ground handlers, and internal departments
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Procurement and controls: Ability to review invoicing and approve purchase orders within function scope
How to Apply
To apply for this role, submit your application via Etihad’s official careers portal for:
Manager, Cabin Cleaning – Abu Dhabi
FAQs
1) What does a Manager Cabin Cleaning do at Etihad Airways in Abu Dhabi?
The role oversees cabin cleaning operations to ensure safe, compliant, and on-time delivery, including handling disruptions, managing rosters, monitoring standards, and driving service recovery.
2) How much experience is required for Etihad Airways jobs Abu Dhabi in this role?
The listing requests 5–7 years of experience in a relevant field, alongside operational leadership capability.
3) Is this role focused only on Abu Dhabi or does it include outstations?
While based in Abu Dhabi, the role also includes guiding and supporting outstations on cabin cleaning queries and consistency of standards.
4) What compliance documents are mentioned for this job?
The job description references reviewing and finalizing relevant operational documents, including HACCP-related compliance documentation.
5) Does this role involve vendor, invoicing, or purchase order responsibilities?
Yes. The role includes reviewing OAL and GHA invoicing processes and approving purchase orders related to cabin cleaning functions.