Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role
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Requirements
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How to Apply
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FAQs
Job Overview
Emirates Group careers Dubai continue to attract professionals who want more than just a job—they offer long-term growth, global exposure, and the chance to work with one of the world’s most respected brands. One of the most compelling opportunities currently available is the Admin Officer – Medical Services role based in Dubai, United Arab Emirates.
This position is designed for experienced administrative leaders who can manage people, processes, and performance in a fast-paced, service-driven medical environment. As part of Emirates Group Medical Services, your work directly supports employee health and operational continuity—making your contribution both visible and meaningful.
Job Title: Admin Officer – Medical Services
Company: Emirates Group
Location: Dubai, United Arab Emirates
Employment Type: Full-time
Start Date: As per operational requirements
Application Deadline: 30 December 2025
About the Company
When people search for Emirates Group careers Dubai, they’re usually drawn by more than the brand name. Emirates Group represents operational excellence, global reach, and a workplace culture built on accountability, innovation, and high standards.
Headquartered in Dubai, the Group supports aviation, travel, and service operations that connect people and markets worldwide. Internally, this scale demands strong systems, capable leaders, and service-oriented teams—especially in departments like Medical Services, where efficiency and responsiveness directly affect employee well-being.
Working here means being trusted with responsibility, expected to think proactively, and empowered to improve how work gets done.
Available Jobs
If you are exploring Emirates Group careers Dubai, the Admin Officer – Medical Services role aligns closely with other high-demand operational and support positions such as:
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Administrative Supervisor – Emirates Group (Dubai)
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Medical Clinic Coordinator – Emirates Medical Services
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Scheduling & Resource Planning Officer – Dubai
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Employee Services Administrator – Emirates Group
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Operations Support & Reporting Analyst – Dubai
These roles share similar competencies: team leadership, customer service excellence, data reporting, scheduling efficiency, and process improvement. Even if job titles differ, the skill set is highly transferable within Emirates Group.
Job Description
The Admin Officer – Medical Services role sits at the intersection of people management and operational delivery. Your primary responsibility is to manage and develop a team of administrative staff while ensuring consistent, efficient, and customer-focused service to internal stakeholders.
You’ll translate policies into actionable workflows, supervise daily operations, and act as the first escalation point for service or policy-related issues. At the same time, you’ll be expected to think beyond day-to-day execution—identifying gaps, improving working practices, and using data insights to optimize clinic utilization and service delivery.
This role is ideal for professionals who:
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Enjoy leading teams in structured environments
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Are comfortable handling escalations and complaints
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Use reporting tools to guide decisions rather than guesswork
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Want to grow within Emirates Group careers Dubai pathways
Job Responsibilities
As part of Emirates Group Medical Services, your responsibilities will include:
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Establishing and prioritising departmental policies, processes, and procedures, converting them into clear operational tasks with defined accountability.
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Coordinating the delivery of departmental and corporate requirements through close collaboration with internal teams such as scheduling and planning functions.
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Providing hands-on supervision and daily management of an administrative team, including performance management, coaching, and ongoing feedback.
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Acting as a first escalation point for policy clarification and operational decision-making within approved frameworks.
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Resolving daily operational issues by identifying root causes and implementing corrective and preventive actions.
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Continuously reviewing workflows to identify improved working methods and best practices.
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Ensuring high standards of customer service across all front-line admin staff, supported by structured guidance and training initiatives.
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Monitoring clinic diary management, ensuring utilization is optimized and resources are effectively allocated.
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Keeping internal guidelines and policies updated for the assigned area and ensuring full compliance by staff.
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Maintaining effective communication with the Clark Contract Centre, proactively identifying service gaps or inefficiencies.
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Managing complaints through the official complaints and incident management system, ensuring timely resolution and proper documentation.
Why This Role?
Among Emirates Group careers Dubai, this role stands out for professionals who want leadership exposure without moving away from operational impact.
Key reasons to consider this opportunity include:
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Strong career credibility: Emirates Group experience is highly regarded across aviation, healthcare administration, and corporate operations.
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Leadership responsibility: You’ll manage a mid-sized team (10+ staff), shaping performance, engagement, and service culture.
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Data-driven environment: If you’re confident with Excel and Power BI, this role allows you to influence decisions through reporting and analysis.
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Operational influence: Your work directly affects clinic efficiency, employee access to medical services, and complaint resolution quality.
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Attractive Dubai benefits: A tax-free salary combined with industry-specific travel benefits, including flight and hotel discounts worldwide.
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Multicultural exposure: Work alongside professionals from diverse backgrounds in a fast-paced, globally connected setting.
For candidates looking to build a long-term future within Emirates Group careers Dubai, this role offers both stability and progression.
Requirements
To qualify for this position, candidates should meet the following criteria:
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Education: Minimum of 12 years of schooling or equivalent
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Experience: At least 5 years of relevant professional experience
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Team leadership: Proven experience managing customer-focused teams of 10 or more staff
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People management skills: Demonstrated ability to coach, motivate, and performance-manage employees
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Technical skills:
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Advanced Microsoft Excel skills
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Working knowledge of Power BI
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Ability to create formulas and analyze structured datasets
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Reporting capability: Strong ability to analyze, interpret, and present large datasets using reporting tools and dashboards
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Communication: Ability to write clear, comprehensive reports
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Operational maturity: Comfortable handling escalations, complaints, and policy-based decision-making
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Service mindset: Strong focus on quality, responsiveness, and internal customer satisfaction
How to Apply
To apply for this opportunity within Emirates Group careers Dubai, submit your application through the official Emirates Group Careers platform for the role:
Admin Officer – Medical Services (Dubai)
FAQs
1) Why are Emirates Group careers Dubai so competitive?
Emirates Group offers global exposure, strong benefits, and long-term career development, making its roles highly sought after across industries.
2) Is the Admin Officer – Medical Services role clinical or non-clinical?
This is a non-clinical administrative leadership role focused on operations, people management, and service delivery within Medical Services.
3) What reporting tools are important for this role?
Advanced Excel skills and working knowledge of Power BI are essential for analyzing and presenting operational data.
4) Does this role include team leadership responsibilities?
Yes. You will manage a mid-sized admin team (10+ staff) and be responsible for coaching, feedback, and performance management.
5) What benefits come with Emirates Group careers Dubai?
Employees typically receive a tax-free salary, travel-related benefits, and access to a multicultural, professional work environment in Dubai.