Are you a hospitality professional looking to lead a team in a world class luxury hotel? Grosvenor House, a Luxury Collection Hotel in Dubai, is looking for a talented Duty Manager to join their team for 2026. This is your chance to work for Marriott International in one of the most iconic locations in the world. Read on to find out how you can start your journey in the heart of Dubai Marina.
Grosvenor House is a famous landmark known for its two glittering towers and elite service. As part of the Luxury Collection, it offers a work environment that values heritage and high standards. This is an Urgent Hiring for someone who loves making guests feel special and can lead a busy team with ease.
Job Summary
This quick facts table gives you the essential details about the Duty Manager Job at Grosvenor House.
| Job Title | Duty Manager |
| Company | Marriott International (Grosvenor House) |
| Sector | Hospitality and Luxury Tourism |
| Hiring Status | Actively Hiring |
| Location | Dubai Marina, United Arab Emirates |
| Work Type | Onsite |
| Contract | Full-time |
| Experience | 1+ year in a similar role |
| Expected Salary | AED 8,500 to AED 11,000 (Estimated) |
| Visa | Visa Sponsorship available |
Company Overview
Grosvenor House is a Luxury Collection Hotel located in the lively Dubai Marina area. It is part of the Marriott International family, which is the largest hotel chain in the world. Marriott was founded in 1927 and now has over 8,000 properties globally. The Grosvenor House towers are famous for their high-end dining and five-star service. People want to work here because the company treats staff like family. Expats love this hotel because it offers a global culture and great training programs.
According to verified reports, Marriott International employs over 400,000 people across the globe. In the UAE, Marriott hotels often rank as the top places to work for employee satisfaction. Working here means you are part of a massive network of professionals. You will learn the best standards in the luxury hotel industry.
💡 Pro Tip: When you apply, mention your experience with the Marriott Bonvoy program to stand out.
Why This Job is Great for Your Career
The Duty Manager Job is a key leadership role at the hotel. You will be the face of management for guests and staff during your shift. You will report to the Front Office Manager and help run the daily operations. This role is perfect if you want to grow into a Resident Manager or General Manager position in the future.
The work environment is fast-paced and very professional. You will deal with high-profile guests from all over the world. Growth opportunities are huge because Marriott promotes from within. If you do well here, you could move to any of their luxury hotels in 130 different countries. You will gain skills in conflict resolution, team leadership, and luxury guest service standards.
✅ Good News: Marriott offers a “Global Room Rate” program. This means you can stay at any Marriott hotel for a very low price!
Key Responsibilities
Here are the main tasks you will handle every day in this role:
- Guest Arrivals: You will oversee all check-ins and check-outs to ensure they are smooth and fast.
- Team Coaching: You will help train and motivate the front desk team to provide five-star service.
- Problem Solving: You will handle guest complaints and turn them into positive experiences.
- Financial Safety: You will verify guest payments and ensure all billing is correct before departure.
- Security Liaison: You will work with the Loss Prevention (LP) team to keep the hotel and guests safe.
- Daily Reports: You will review daily logs and occupancy reports to prepare for the next shift.
Requirements & Qualifications
The hotel is looking for a leader who is organized and friendly. Here is what you need to qualify for this Duty Manager Job.
Mandatory Requirements
- Education: High school diploma or G.E.D. equivalent is required.
- Work Experience: At least 1 year of related experience in a luxury hotel setting.
- Leadership: At least 1 year of experience supervising a team.
- Communication: Excellent English speaking and writing skills are a must.
Nice to Have Skills
- Languages: Speaking Arabic or Russian is a major plus but not required.
- Software: Experience using the Opera Property Management System (PMS) is very helpful.
- Education: A degree in Hospitality Management will make your profile stronger.
💡 Pro Tip: Focus on your “soft skills” in your resume. Tell stories of how you helped a guest with a difficult problem.
Salary & Benefits
Working in Dubai comes with many financial perks. The Tax-Free Salary is one of the biggest reasons people move here. You keep every dirham you earn!
| Benefit Type | What is Included |
| Basic Salary | Paid monthly in AED without tax deductions. |
| Housing | Accommodation included or a monthly housing allowance. |
| Transport | Transport from staff housing to the hotel is provided. |
| Insurance | Comprehensive medical insurance for the employee. |
| Flight Ticket | Annual ticket to your home country provided by the hotel. |
You will also receive an “End of Service” gratuity. This is a lump sum of money you get when you leave the company. It is based on how many years you worked there. This helps many expats save a lot of money for their future.
Who Should Apply
This job is not for everyone. It is for people who truly love the art of service. You should apply if:
- People Person: You enjoy talking to new people and solving their problems.
- Leader: You know how to guide a team without being too bossy.
- Organized: You can handle many tasks at once during a busy shift.
- Career Driven: You want to build a long-term career with the world’s best hotel brand.
About Location: Dubai Marina, UAE
Dubai Marina is one of the most exciting places to live. It is full of tall skyscrapers, luxury yachts, and great restaurants. The typical work model in Dubai hotels involves shift work, including weekends and holidays. The weather is sunny all year. It gets very hot in the summer, but everywhere has strong air conditioning.
The cost of living can be high, but because of the Accommodation included benefit, you can save a lot. Most of your salary can go toward savings or fun. Public transport like the Dubai Tram and Metro makes it easy to get around the Marina area without a car.
Day in the Life of a Duty Manager in Dubai
“Your day starts with a team huddle. You check the guest arrival list for VIPs. By mid-morning, you are on the lobby floor, greeting guests and helping the front desk during peak times. You might solve a room issue for a family or help a business guest with a meeting. You spend your afternoon reviewing reports and coaching a junior staff member. By the end of the shift, you feel proud because you made someone’s holiday perfect. It is busy, but the energy of Dubai Marina keeps you going!”
How to Apply
The application process for the Duty Manager Job is straightforward. Follow these steps to ensure your CV gets seen by the right person.
- Step 1: Visit the official Marriott Careers website using the link below.
- Step 2: Create a profile and upload your updated resume.
- Step 3: Complete any online assessments if they are sent to your email.
- Step 4: If shortlisted, you will have a video or in-person interview.
- Step 5: Pass the background check and medical test.
- Step 6: Receive your offer and start your Visa Sponsorship process.
The result timeline usually takes about 3 to 6 weeks from your first application.
CV Tip: Make sure your CV is easy to read. Use an “Action + Result” format. For example: “Managed a team of 10 staff (Action) which led to a 15% increase in guest satisfaction scores (Result).”
Visa & Legal Corner
If you are hired from outside the UAE, the company will handle your Visa Sponsorship. Here is what you need to know about the legal side of working in Dubai.
- Passport: Your passport must be valid for at least 6 months.
- Attested Documents: You may need to get your high school or college diploma stamped by the UAE embassy in your country.
- Medical Test: All expats must pass a blood test and X-ray to get a residency visa.
- Probation: There is usually a 6-month probation period. During this time, the company will evaluate your work.
⚠️ Important: Never pay anyone for a job in Dubai. Genuine companies like Marriott will never ask for money for a visa or training.
FAQ
Is there an age limit for this job?
Most hotel roles in Dubai require you to be at least 18 or 21 years old. There is no strict upper age limit if you are fit and capable of doing the job.
Does the hotel provide a place to live?
Yes, Marriott usually provides shared staff accommodation for Duty Managers. This often includes a gym, laundry, and internet.
What is the interview like?
The interview focuses on your behavior. They will ask questions about how you handled angry guests or how you lead a team during a crisis.
How long is the contract?
Most contracts are for 2 years and are renewable if both you and the hotel are happy.
Disclaimer
- We are a job information site and not the employer. We summarize publicly available info.
- We never ask for money for job applications. If a recruiter asks for a fee, it is a scam.
- Always verify the job details on the official Marriott Careers website before sharing personal data.
- Job roles and benefits can change based on the company’s internal policies.