Dubai hotel jobs provide outstanding opportunities for hospitality professionals eager to grow their careers in luxury environments, and the Assistant Welcome Desk Manager role at W Dubai – The Palm is one of the most exciting openings of 2025. This full-time position under Marriott International offers the chance to oversee front desk operations in one of Dubai’s most vibrant and stylish resorts. As an Assistant Welcome Desk Manager, you’ll lead guest service excellence, support team training, and ensure seamless check-in experiences while upholding W Hotels’ signature “Whatever/Whenever” philosophy — creating unforgettable stays that redefine modern luxury hospitality in the heart of Dubai.
Table of Contents
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Job Overview
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About Marriott International & W Hotels
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Available Jobs at Marriott Dubai
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Dubai hotel jobs offer unmatched opportunities for professionals passionate about world-class hospitality, and the Assistant Welcome Desk Manager position at W Dubai – The Palm is one of the most exciting roles of 2025. This full-time position under Marriott International combines leadership, service excellence, and innovation in one of the city’s most iconic lifestyle resorts.
As an Assistant Welcome Desk Manager, you’ll play a vital role in managing front office operations — ensuring every guest enjoys a seamless check-in and check-out experience while maintaining the high standards W Hotels are known for. You’ll assist in training and motivating team members, support guest satisfaction initiatives, and uphold the bold, trendsetting spirit that defines the W brand.
This opportunity is ideal for hospitality professionals seeking to grow their careers in a creative, high-energy environment that blends luxury with contemporary flair.
About Marriott International & W Hotels
Marriott International is the world’s leading hotel company, operating over 8,600 properties across 139 countries under 30 diverse brands. Known for its commitment to excellence and innovation, Marriott offers its associates opportunities to thrive in a global environment built on values of inclusion, growth, and service.
Within Marriott’s portfolio, W Hotels stands out as a bold, modern brand designed for the next generation of travelers. W’s mission is to “Ignite Curiosity and Expand Worlds,” delivering an energetic, trend-forward take on luxury hospitality. At W Dubai – The Palm, this philosophy comes alive in every guest experience — from the stunning beachfront location to its iconic Whatever/Whenever® service approach.
By joining W Hotels, you don’t just work in hospitality — you become part of a creative, dynamic culture that celebrates individuality, innovation, and global connection.
Available Jobs at Marriott Dubai
Marriott International offers a wide range of career opportunities in Dubai for hospitality professionals. Here are some related openings:
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Front Desk Supervisor – W Dubai Mina Seyahi
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Guest Relations Executive – The Ritz-Carlton Dubai
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Night Manager – JW Marriott Marquis Dubai
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Duty Manager – Aloft Palm Jumeirah
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Guest Experience Supervisor – Le Méridien Dubai
Job Description
As an Assistant Welcome Desk Manager at W Dubai – The Palm, you will assist in overseeing the daily front office operations to ensure an exceptional guest experience from arrival to departure. This role involves supervising front desk staff, managing guest relations, handling payments, and supporting problem resolution in line with Marriott’s service excellence standards.
You’ll play an essential role in coaching and motivating your team, ensuring that every interaction reflects the W Hotel’s “Whatever/Whenever” service philosophy. This position is ideal for professionals who are passionate about people management, operations excellence, and delivering unforgettable experiences in a luxury lifestyle setting.
Key Responsibilities
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Oversee and assist with guest check-ins, check-outs, and reservations to ensure seamless experiences.
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Handle payments including cash, credit, and room charges with precision and accuracy.
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Manage and resolve guest complaints and service issues, ensuring satisfaction and timely follow-up.
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Supervise the front desk team, providing guidance, training, and performance feedback.
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Coordinate with Housekeeping and other departments to track room readiness and guest preferences.
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Anticipate sold-out situations and secure alternate accommodations when necessary.
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Maintain accurate guest accounts and records using property management systems.
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Support management with scheduling, evaluations, and performance reviews.
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Prepare and review shift reports and daily operational logs.
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Uphold Marriott’s brand standards, appearance policies, and confidentiality requirements.
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Serve as a role model for team members, promoting positivity and professionalism.
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Ensure compliance with health, safety, and security procedures throughout the property.
Why This Role?
The Assistant Welcome Desk Manager position at W Dubai – The Palm stands out among Dubai hotel jobs for its blend of creativity, leadership, and luxury hospitality. Here’s why this role is exceptional:
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🌟 Work with a Global Leader: Join Marriott International, the world’s most admired hospitality brand.
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🏝️ Iconic Location: Be part of the vibrant and luxurious environment at W Dubai – The Palm, one of Dubai’s most celebrated destinations.
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🚀 Career Growth: Marriott offers structured career paths, global mobility, and extensive training programs.
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💼 Dynamic Role: Engage in guest service, leadership, and operational excellence simultaneously.
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💰 Attractive Benefits: Enjoy competitive pay, accommodation, transportation, and employee discounts across Marriott properties worldwide.
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❤️ Vibrant Culture: Thrive in W Hotels’ energetic atmosphere that values creativity, individuality, and collaboration.
At W Dubai – The Palm, every day brings new opportunities to inspire, connect, and create moments that guests will remember forever.
Requirements
To qualify for the Assistant Welcome Desk Manager – W Dubai – The Palm role, candidates should meet the following:
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Education: High school diploma or G.E.D. equivalent (a degree in hospitality or management is preferred).
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Experience: Minimum 1 year of relevant work experience in a similar role within the hotel or service industry.
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Skills:
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Excellent communication and interpersonal skills.
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Strong leadership and team coordination abilities.
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Knowledge of hotel front office operations and systems (e.g., Opera PMS).
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Problem-solving mindset and customer-oriented approach.
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Ability to handle multiple priorities efficiently.
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Personality: Professional, confident, detail-oriented, and passionate about delivering exceptional guest experiences.
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Physical Requirements: Ability to stand, walk, and move objects up to 10 pounds during shifts.
How to Apply
To apply for the Assistant Welcome Desk Manager – W Dubai – The Palm position, follow these steps:
FAQs About Dubai Hotel Jobs at W Dubai – The Palm
1. What company is offering this role?
The position is offered by Marriott International, under its luxury brand W Hotels.
2. Where is the role located?
At W Dubai – The Palm, a world-renowned beachfront resort in Dubai, UAE.
3. What experience is required?
At least one year of experience in front office operations or guest service within the hospitality industry.
4. Are there growth opportunities?
Yes — Marriott International provides global career progression, leadership training, and cross-brand mobility.
5. What are the benefits?
Employees enjoy competitive pay, accommodation, travel discounts, and professional development programs.
Conclusion
If you’re looking to take your hospitality career to new heights, this Dubai hotel job at W Dubai – The Palm offers the perfect opportunity. As an Assistant Welcome Desk Manager, you’ll combine leadership, service, and innovation in an energetic, luxury setting where creativity meets world-class standards.
Join Marriott International, a brand that celebrates diversity, rewards excellence, and empowers professionals to grow globally. Become part of W Hotels, where bold ideas and exceptional service redefine modern luxury every day.
Apply today and step into a role that’s more than a job — it’s the beginning of your next big adventure in hospitality.