Dubai hotel jobs 2025 – Exciting Reservation Coordinator/Marketing Administrator at Marriott | Apply Before 13th Nov

Table of Contents

• Job Overview

• About the Company

• Available Jobs (and Related Roles)

• Job Description

• Job Responsibilities

• Why This Role?

• Requirements

• How to Apply

• FAQs

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Job Overview

• Job Title: Reservation Coordinator/Marketing Administrator

• Company: Marriott Vacations Worldwide (MVW)

• Location: Dubai, Marketing & Sales hub

• Employment Type: Full-time

• Start Date: Applications currently open; End Date November 13, 2025 (time-bound window)

If you’re targeting Dubai hotel jobs 2025, this Reservation Coordinator/Marketing Administrator role places you at the center of guest communications, reservations accuracy, and marketing support for a premier vacation ownership brand. You will handle inquiries with professional phone and email etiquette, process and confirm reservations, maintain clean data across core systems, reconcile payments, and generate timely reports that help the team hit goals. The position blends front-of-house warmth with back-office precision, making it an ideal launchpad for detail-driven communicators who enjoy structured workflows, confidentiality, PCI/PII compliance, and cross-department collaboration in a high-performing hospitality environment.

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About the Company

Marriott Vacations Worldwide (MVW) is a globally recognized leader in vacation ownership, known for delivering unforgettable experiences to owners and guests across sought-after destinations. The Dubai Marketing & Sales hub supports prospect outreach, preview reservations, owner engagement, and partner hotel coordination. The culture emphasizes professional excellence, guest-first service, and continuous learning. Joining this team means exposure to enterprise-grade systems, disciplined standard operating procedures, and a support network that encourages growth across reservations, marketing operations, and hospitality leadership.

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Available Jobs (and Related Roles)

If you’re exploring Dubai hotel jobs 2025 more broadly, roles frequently aligned with this career path include:

• Marketing Receptionist

• Marketing Promoter / In-House Marketing Coordinator

• Guest Service Agent / Reservations Agent

• Sales & Marketing Administrator

• Contact Center Coordinator

See more jobs in Dubai on our careers page.

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Job Description

The Reservation Coordinator/Marketing Administrator is the trusted point of contact for guests, prospects, and internal teams. You will answer phone and email inquiries, prepare letters and memos, update records with precision, and support marketing programs that drive previews and bookings. A typical day blends guest-facing conversations, meticulous data entry, payment processing, report compilation, and coordination with hotel reservation teams. You’ll protect sensitive information, maintain brand standards for communication and personal presentation, and contribute to a positive, goal-oriented team culture. This role suits professionals who move comfortably between service and analytics, appreciate clear SOPs, and take pride in clean, accurate work.

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Job Responsibilities

• Guest Communication:
  Respond to calls and emails using polished etiquette; personalize interactions by using guest names when appropriate; anticipate needs and resolve issues using brand-approved steps to build trust and delight.

• Reservations Management:
  Enter, retrieve, and verify reservation details; confirm preview bookings; coordinate with partner hotel teams to meet deadlines; ensure confirmations and vouchers are accurate and timely.

• Systems & Reporting:
  Validate new leads and updates in the CRM and reservations tools; maintain daily logs; produce weekly, period, and quarterly reports; prepare ad-hoc statistics for management.

• Payment Handling & Compliance:
  Process credit card transactions within approved systems and timelines; reconcile against daily and period reports; uphold PCI and PII standards; maintain compliant filing with Finance.

• Marketing Administration:
  Support direct mail and affinity/linkage initiatives; coordinate appointments and lead assignments; maintain process documentation and LSOPs; assist with preview reservations communications.

• Training & Enablement:
  Serve as a super-user liaison for regional marketing teams to clarify SOPs, coordinate change requests, highlight training needs, and validate system/process issues before escalation.

• Team Coverage & Professionalism:
  Support colleagues to ensure proper coverage; replace other administrators when required; maintain a clean, professional appearance; protect company assets and uphold confidentiality.

• Health & Safety:
  Report incidents promptly; follow all policies and procedures; contribute to a safe working environment.

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Why This Role?

• Brand Credibility:
  Work for a world-class organization in vacation ownership—a strong name on your resume and a gateway to internal mobility across regions and functions.

• Career Springboard:
  Build a versatile skill stack spanning reservations accuracy, guest communication, CRM hygiene, payment reconciliation, and marketing operations—ideal foundations for future roles in Sales, Marketing, or Operations.

• Systems Mastery:
  Gain hands-on experience with reservation platforms, CRM tools, reporting suites, and payment gateways used across global hospitality organizations.

• Learning Culture:
  Operate within clear SOPs and LSOPs, receive structured feedback, and collaborate with cross-functional teams that raise your service and analytics game.

• Dubai Advantage:
  Join a dynamic tourism hub with year-round demand, multicultural exposure, and regional career pathways.

• Time-Bound Momentum:
  The posting includes a defined end date, encouraging prepared candidates to act quickly and stand out early in the cycle.

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Requirements

• Education:
  High school diploma or GED equivalent. Higher education in business, hospitality, or marketing is an advantage.

• Experience:
  At least 2 years of related experience in reservations, customer service, administration, or hotel sales and marketing support.

• Technical Skills:
  Proficiency in Microsoft Office (Word, Excel, PowerPoint); comfortable with CRM and reservation systems; able to produce routine and ad-hoc reports with a high degree of accuracy.

• Communication:
  Fluent English (spoken and written); professional phone and email etiquette; ability to proofread and edit documents for clarity and correctness.

• Attributes:
  Detail-oriented, organized, dependable, positive under pressure; strong time management; ability to multi-task while meeting deadlines.

• Compliance:
  Understanding of confidentiality, PCI/PII handling, data accuracy expectations, and uniform/presentation standards.

• Physical:
  Comfortable with extended computer use; able to move, lift, carry, push, or pull objects up to approximately 10 pounds without assistance.

• Work Eligibility:
  Based in the UAE or willing to relocate; valid work authorization/visa as applicable.

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How to Apply

Click Here to Apply!

• Apply before November 13, 2025 to be considered in the current hiring window.

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FAQs

1) Are Dubai hotel jobs 2025 at this level open to non-hospitality candidates?
Yes, if you bring at least two years of relevant administrative, customer service, or reservations experience, strong communication skills, and a willingness to learn hospitality systems and SOPs. Prior hotel exposure is preferred, but transferable skills can make you competitive.

2) What systems are commonly used in this Reservation Coordinator/Marketing Administrator role?
Expect daily work in a CRM and reservations platform, office productivity tools for letters, spreadsheets, and presentations, and reporting suites for weekly and period dashboards. Familiarity with payment gateways and compliant filing is valuable.

3) Is this more guest-facing or back-office?
It’s a hybrid. You will speak with guests and prospects while also handling data entry, confirmation workflows, payment reconciliation, and report generation. The ability to switch contexts smoothly is a success factor.

4) What growth paths exist after this position?
Typical next steps include Senior Reservations Coordinator, Marketing Coordinator, Sales & Marketing Executive, or Operations Coordinator, with long-term pathways into leadership depending on performance and mobility.

5) What can I do to stand out when applying for Dubai hotel jobs 2025?
Quantify your impact with clear numbers, demonstrate impeccable document control and data accuracy, show knowledge of PCI/PII standards, and provide examples of process improvements you’ve driven (such as reducing rework, improving confirmation times, or enhancing report reliability).

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Final Note

For candidates aiming at Dubai hotel jobs 2025 that combine guest service excellence with robust marketing and reservations operations, the Reservation Coordinator/Marketing Administrator role delivers a practical blend of frontline impact and back-office mastery. It’s a strong entry point into a respected global brand, with clear opportunities to grow across hospitality sales, marketing, and operations. Apply within the deadline and bring a metrics-driven, detail-focused story to your application.