Dubai Hotel Careers in 2025 continue to attract passionate hospitality professionals eager to work in world-class destinations. One of the most exciting opportunities comes from Mövenpick Hotel Jumeirah Beach, part of the prestigious Accor Group, which is hiring a Guest Service Agent (Front Office). Located along Dubai’s stunning Jumeirah Beach, this role offers the perfect blend of professional growth, guest interaction, and exposure to international hospitality standards. As a Guest Service Agent, you’ll play a key role in delivering exceptional experiences, ensuring smooth guest check-ins and check-outs, and representing the warmth and excellence that define Dubai’s luxury hotel industry.
Table of Contents
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Job Overview
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About Accor and Mövenpick
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Available Jobs
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Dubai Hotel Careers in 2025 are opening incredible opportunities for hospitality professionals ready to make their mark in one of the world’s most dynamic tourism hubs. Mövenpick Hotel Jumeirah Beach, part of the globally renowned Accor Group, is currently seeking a motivated Guest Service Agent (Front Office) to join its vibrant team. This full-time, permanent role is perfect for individuals passionate about providing world-class guest experiences. Situated in the heart of Dubai’s Jumeirah Beach Residence, this role offers the chance to grow within Accor’s international network while contributing to a hotel that defines modern luxury and warm hospitality.
About Accor and Mövenpick
Accor Group stands as one of the most influential names in global hospitality, managing over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. The brand is built on the philosophy that “Hospitality is a work of heart”—an ethos that empowers every employee, known as a Heartist®, to bring care, passion, and creativity to their roles.
Mövenpick Hotels & Resorts, an Accor premium brand, blends Swiss precision with heartfelt hospitality, offering guests unforgettable experiences through fine dining, elegant accommodations, and exceptional service. Mövenpick Hotel Jumeirah Beach exemplifies this spirit, providing guests with luxurious comfort, stunning Arabian Gulf views, and a true taste of modern Dubai hospitality.
By joining Accor, you become part of a diverse, inclusive, and innovation-driven environment where your career can grow across continents and cultures.
Available Jobs
Explore more exciting opportunities in Dubai Hotel Careers with Accor:
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Front Office Supervisor – Pullman Dubai Creek City Centre
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Guest Relations Executive – Sofitel Dubai The Palm
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Reservations Agent – Novotel Dubai Al Barsha
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Bell Attendant – Fairmont The Palm Dubai
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Receptionist – Mercure Dubai Barsha Heights
(See more jobs in Dubai on the Accor Careers Portal.)
Job Description
As a Guest Service Agent at Mövenpick Hotel Jumeirah Beach, you’ll play a vital role in ensuring guests receive an unforgettable welcome and departure experience. You’ll be responsible for handling check-ins, check-outs, and guest inquiries while maintaining the brand’s exceptional service standards.
The role is ideal for candidates who take pride in creating memorable experiences, are detail-oriented, and thrive in fast-paced hospitality environments. You’ll act as an ambassador of Accor’s service culture, providing guests with seamless, personalized interactions that exceed their expectations and reflect the true essence of Dubai Hotel Careers.
Key Responsibilities
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Register and process guest check-ins and check-outs professionally and efficiently.
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Maintain accurate guest records and update Opera PMS systems.
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Anticipate and fulfill special guest requests in coordination with other departments.
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Manage cashiering, billing, and currency exchange tasks accurately.
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Handle guest complaints promptly with empathy and professionalism.
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Provide detailed information about hotel services and local attractions.
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Assist with concierge tasks, including restaurant reservations and transport arrangements.
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Coordinate group arrivals and departures to ensure a seamless experience.
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Participate in training sessions and implement new hospitality practices.
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Uphold Accor’s brand standards of cleanliness, service quality, and professionalism.
Why This Role?
Working with Mövenpick Hotel Jumeirah Beach under Accor offers more than just a job—it’s an opportunity to build a long-term career in luxury hospitality. You’ll have access to international exposure, skill development programs, and a global network that fosters continuous learning and growth.
Key Benefits:
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Access to 1,000+ hospitality learning programs through Accor’s Learn Your Way platform.
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Career opportunities across Accor’s 54+ brands in 121+ countries.
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Work alongside industry-leading professionals who inspire innovation.
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Participate in Accor’s social and environmental impact initiatives.
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Enjoy competitive tax-free salaries, health coverage, and global hotel discounts.
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Be part of a diverse, inclusive, and collaborative work culture.
Accor’s “Heartist®” philosophy ensures that every employee feels valued, empowered, and part of a purpose-driven global family.
Requirements
Education:
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Diploma or degree in Hospitality Management or a related field is preferred.
Experience:
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Minimum 1–2 years of experience in a similar role within a 5-star hotel.
Skills & Competencies:
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Excellent communication skills in English (additional languages are a plus).
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Proficiency in Opera PMS and Microsoft Office applications.
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Strong interpersonal and customer service orientation.
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Ability to handle multiple tasks and remain calm under pressure.
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Flexible to work varied shifts, including weekends and holidays.
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Professional grooming, attention to detail, and a positive attitude.
How to Apply
Ready to take the next step in your Dubai Hotel Career?
👉 Apply Here – Guest Service Agent | Mövenpick Hotel Jumeirah Beach
Applications are open now – apply early to join Accor’s world-class hospitality team in Dubai.
FAQs
1. What does a Guest Service Agent do at Mövenpick Jumeirah Beach?
You’ll handle guest check-ins, check-outs, and inquiries while ensuring each guest enjoys an exceptional and personalized experience.
2. What qualifications are required for this role?
A degree or diploma in Hospitality Management and 1–2 years of experience in a front office position within a 5-star hotel.
3. Does Accor offer career growth opportunities?
Yes! Accor provides extensive training, global mobility, and development programs across its brands worldwide.
4. What are the working hours like?
The role requires flexibility—you’ll work in shifts, including weekends and holidays, as part of a 24-hour front office operation.
5. What benefits come with Accor employment?
Competitive tax-free salary, hotel discounts worldwide, healthcare benefits, and access to global career development programs.
Final Thoughts
If you’re passionate about hospitality and eager to grow your career in a globally respected brand, this Guest Service Agent role at Mövenpick Hotel Jumeirah Beach is your gateway to success. With Dubai Hotel Careers, you’ll gain international exposure, professional development, and the chance to work with one of the world’s top hospitality leaders — Accor Group.