Dubai hotel careers in 2025 are offering exciting leadership opportunities, and one standout role is the Learning & Development Director position at Mandarin Oriental Downtown, Dubai. This prestigious full-time role within the People & Culture team is designed for professionals passionate about employee growth, training excellence, and performance management in luxury hospitality. Based in the heart of Dubai with stunning views of the Burj Khalifa and the Arabian Sea, this opportunity allows you to shape staff development, lead training programs, and drive service quality, making it an ideal next step for HR and L&D leaders in the hotel industry.
Table of Contents
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Job Overview
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About Mandarin Oriental Hotel Group
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Available Jobs at Mandarin Oriental Dubai
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Learning & Development Director Role – Job Description
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Key Responsibilities
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Why This Role is a Career-Changing Opportunity
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Requirements for the Role
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How to Apply
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FAQs
Job Overview
Dubai hotel careers in 2025 are opening doors for professionals seeking growth in luxury hospitality, and one of the most prestigious opportunities currently available is the Learning & Development Director role at Mandarin Oriental Downtown, Dubai. This senior People & Culture position offers an exciting chance to shape the training, performance, and career development of employees across all departments of a world-class hotel. Based in the heart of Dubai with breathtaking views of the Burj Khalifa and Arabian Sea, this role is ideal for hospitality HR leaders who thrive on developing people, delivering training excellence, and creating legendary guest experiences.
About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group (MOHG) is a global leader in luxury hotels, resorts, and residences, celebrated for combining Asian heritage with modern innovation.
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Worldwide Recognition: Known for creating some of the most luxurious and sought-after properties.
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Mission: Deliver unforgettable service and experiences that embody Legendary Quality Experiences (LQEs).
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Values: Integrity, teamwork, responsibility, and a growth mindset.
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Mandarin Oriental Downtown, Dubai: A modern lifestyle destination with 224 Residences, 259 Rooms & Suites, offering urban luxury in the city’s heart.
For those pursuing Dubai hotel careers, Mandarin Oriental represents the highest standard of excellence and employee growth.
Available Jobs at Mandarin Oriental Dubai
In addition to the Learning & Development Director position, Mandarin Oriental Dubai regularly recruits for roles such as:
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HR Business Partner – People & Culture Department
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Training Manager – Hospitality L&D Team
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Guest Relations Manager – Front Office Division
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Food & Beverage Operations Manager – Luxury Dining
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Housekeeping Manager – Luxury Residences
👉 See more Dubai hotel careers here
Learning & Development Director Role – Job Description
The Learning & Development Director will be at the heart of employee engagement, training, and career growth at Mandarin Oriental Downtown, Dubai. Reporting directly to the Director of People & Culture, the role oversees performance management, training delivery, succession planning, and quality assurance.
It’s ideal for experienced HR and L&D professionals who want to make a real impact in hospitality careers by designing programs that inspire teams to consistently deliver legendary guest experiences.
Key Responsibilities
As a Learning & Development Director, you will:
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Lead all Learning & Development initiatives across the hotel, ensuring alignment with MOHG’s global standards.
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Collaborate with senior leadership and department heads on performance cycles, succession planning, and budgets.
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Deliver training sessions, executive retreats, and leadership development programs.
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Maintain training infrastructure, calendars, and reporting systems.
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Support cultural and talent-building initiatives such as Management Trainee Programs and ambassador exchanges.
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Coach and mentor employees at every level, building strong internal leaders.
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Ensure training directly impacts guest satisfaction and service quality.
Why This Role is a Career-Changing Opportunity
Choosing this role within Dubai hotel careers brings powerful benefits:
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Prestigious Brand: Work with Mandarin Oriental, one of the most admired names in global hospitality.
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Professional Development: Gain access to advanced training, coaching certifications, and leadership exposure.
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Employee Perks: Complimentary worldwide stays through the MOstay program, plus discounted hotel rates for family and friends.
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Work-Life Balance: Comprehensive health, wellbeing, and accommodation benefits.
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Competitive Package: Attractive salary and benefits in line with Dubai hospitality industry standards.
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Impactful Role: Influence not just employee growth, but also guest experience quality across a luxury hotel.
Requirements
To qualify for this Learning & Development Director role in Dubai, candidates should have:
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A degree in Hospitality, Human Resources, or Business (learning certifications preferred).
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At least 2 years in a 5-star hotel and 2–3 years in a managerial L&D role.
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Strong skills in leadership facilitation, coaching, and training workshops.
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Experience in conducting Training Needs Analysis and measuring outcomes.
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Proficiency with HR Information Systems.
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Fluent English (other languages an advantage).
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Previous operational hotel experience preferred.
How to Apply
Take the next step in your Dubai hotel career with Mandarin Oriental Downtown:
Apply via the official careers portal: Mandarin Oriental Careers – Dubai
Submit your application early – Mandarin Oriental roles attract global hospitality talent.
📢 Elevate your career in luxury hospitality. Apply today and join the Mandarin Oriental family in Dubai!
FAQs
1. What is the salary for the Learning & Development Director role in Dubai?
Mandarin Oriental offers a competitive salary and benefits package, aligned with UAE hospitality standards.
2. Do I need luxury hotel experience for this role?
Yes, at least 2 years in a 5-star hotel plus L&D management experience is required.
3. What benefits are offered to employees?
Benefits include global hotel stay discounts, health and wellness programs, duty meals, accommodation, and MOstay complimentary nights.
4. Does Mandarin Oriental provide relocation assistance?
Yes, senior roles typically include relocation support and housing benefits.
5. Why is this role significant for Dubai hotel careers?
It places you at the forefront of talent development, leadership coaching, and service excellence in one of Dubai’s premier luxury hotels.