Dubai Hospitality Jobs define the gold standard for international career excellence, and this exceptional opening for an Assistant Manager – Front Office at the Jumeirah Burj Al Arab is the ultimate example. Situated in the United Arab Emirates, this full-time employment opportunity invites ambitious professionals to start immediately within a legendary environment. You will be responsible for orchestrating seamless daily operations, bridging the gap between management and guests to deliver the iconic service Jumeirah is famous for. If you possess a passion for luxury and leadership, this role promises a rewarding future with a competitive tax-free salary in the thriving industry of tomorrow.
Table of Contents
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Job Overview
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About Jumeirah Burj Al Arab
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Available Jobs at Jumeirah Group
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Job Description
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Key Responsibilities
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Why This Role? (Benefits & Perks)
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Requirements & Qualifications
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How to Apply
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Frequently Asked Questions (FAQs)
Job Overview
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Job Title: Assistant Manager – Front Office
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Company Name: Jumeirah Burj Al Arab
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Location: Dubai, United Arab Emirates
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Employment Type: Full-time
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Start Date: Immediate / As per offer
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Industry: Luxury Hospitality / Hotel Management
Summary: An exceptional opportunity has opened for an experienced hospitality professional to join the world’s most luxurious hotel as an Assistant Manager – Front Office. This role places you at the heart of guest operations in the iconic Burj Al Arab, ensuring VIPs and international dignitaries receive the flawless service Jumeirah is famous for. If you are a leader with a passion for excellence, this is your chance to elevate your career in 2026.
About Jumeirah Burj Al Arab
Jumeirah Burj Al Arab is more than just a hotel; it is a global icon of Arabian luxury. shaped like a sail, it stands on its own island and has redefined the standards of hospitality since 1999. As a member of Dubai Holding, the Jumeirah Group operates a world-class portfolio of properties, but the Burj Al Arab remains the jewel in the crown.
Working here means joining a team dedicated to the “Stay Different” philosophy. The company is renowned for its inclusive work culture, commitment to diversity, and unmatched opportunities for professional development. Employees are viewed as partners in success, working in an environment that values innovation, prestige, and genuine human connection.
Available Jobs at Jumeirah Group
While the Assistant Manager – Front Office is a highlight, Jumeirah Group frequently seeks top talent for various departments. Increasing your keyword reach, here are other roles often available within the company:
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Assistant Manager – Butlers: Lead the specialized butler team to deliver personalized in-suite service.
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Area Director of Finance: Oversee financial health across iconic properties like Jumeirah Beach Hotel.
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Concierge Agent: Serve as the first point of contact, arranging luxury experiences for guests.
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Guest Relations Executive: Manage guest feedback and ensure a seamless arrival experience.
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Housekeeping Supervisor: Maintain the highest standards of cleanliness and suite presentation.
Job Description
The Assistant Manager – Front Office at Jumeirah Burj Al Arab is a pivotal leadership position. You will be responsible for the smooth daily operation of the Front Office, acting as a bridge between the management and the operational team.
This role is ideal for a proactive leader who thrives in a high-pressure, high-reward environment. Your primary focus will be on Guest Experience Management, ensuring that every interaction—from arrival to departure—exceeds the expectations of the world’s most discerning travelers. You will champion the “Service Excellence” standards, manage VIP protocols, and mentor a multi-cultural team of Guest Service Executives.
Key Responsibilities
To succeed in this role, you must be able to multitask effectively while maintaining composure. Your daily duties will include:
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Manage VIP Arrivals: Coordinate with all relevant departments to ensure rooms, amenities, and special requests are perfectly prepared for VIPs and dignitaries.
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Supervise Operations: Oversee the daily activities of the Front Office, lobby greeters, and Guest Relations teams to ensure high visibility and availability.
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Guest Profile Management: Ensure accurate recording of guest preferences and history to personalize future stays.
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Quality Assurance: Conduct spot checks on amenities, welcome folders, and room setups to guarantee adherence to luxury standards.
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Event Coordination: Arrange and supervise guest cocktail events, managing invitations and communicating attendance to F&B teams.
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Team Leadership: Lead, motivate, and develop the Front Office team, conducting briefings and performance reviews.
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Complaint Resolution: Handle guest feedback and complaints with diplomacy, ensuring immediate service recovery and satisfaction.
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Inter-departmental Communication: Liaise with Housekeeping, Reservations, and Butler services to ensure a seamless guest journey.
Why This Role?
Joining Jumeirah Burj Al Arab as an Assistant Manager comes with a host of world-class benefits designed to support your life in Dubai.
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Tax-Free Salary: Enjoy a competitive salary package in UAE Dirhams (AED) with no income tax deductions.
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Accommodation & Transport: The company typically provides high-quality accommodation or allowances, plus transport to and from work.
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Global Travel Discounts: Massive discounts on stays, dining, and spa treatments at Jumeirah properties worldwide.
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Career Growth: Access to renowned Learning & Development programs with clear pathways for internal promotion.
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Health & Wellness: Comprehensive medical insurance and life insurance coverage for you and your family.
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Annual Leave: Generous paid annual leave and an annual flight ticket allowance to your home country.
Requirements
To apply for the Assistant Manager – Front Office Jumeirah Burj Al Arab vacancy, you must meet the following criteria:
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Experience: Minimum of 5 years of relevant experience in a luxury 5-star hotel environment, preferably in a Front Office leadership role.
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Education: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
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Language Skills: Fluency in English (written and verbal) is mandatory. Proficiency in additional languages (Arabic, Russian, Mandarin, French) is a strong advantage.
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Technical Skills: Proficiency in Property Management Systems (PMS) such as Opera, and Microsoft Office Suite.
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Soft Skills: exceptional leadership capabilities, strong problem-solving skills, and an ability to work under pressure.
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Presentation: Immaculate grooming and presentation standards suitable for a luxury environment.
How to Apply (Dubai Hospitality Jobs)
Don’t miss this chance to work at the “World’s Most Luxurious Hotel.” The application process is online and straightforward.
Frequently Asked Questions (FAQs)
1. Is experience in a luxury hotel required for this role? Yes, candidates are generally required to have at least 5 years of experience in the international luxury hospitality industry, specifically within Front Office operations.
2. Does Jumeirah provide visa sponsorship for foreign employees? Yes, Jumeirah Group provides full employment visa sponsorship for expatriate employees selected for the role, in accordance with UAE labor laws.
3. What is the salary for an Assistant Manager at Burj Al Arab? Salaries are competitive and tax-free. While specific figures are discussed during the offer stage, the package includes housing, transport, and flight allowances.
4. Can I apply if I am currently outside the UAE? Absolutely. Jumeirah recruits talent globally. Interviews can be conducted remotely via video conferencing for international candidates.
5. How long does the recruitment process take? The timeline varies, but typically you can expect to hear back within 2-4 weeks if you are shortlisted. The entire process from application to offer may take 4-8 weeks.