Dubai front office jobs in 2025 are opening exciting career opportunities for hospitality professionals eager to work in luxury hotels and deliver world-class guest experiences. SIRO One Za’abeel, the newest lifestyle brand by Kerzner International, is currently hiring a Front Office Agent to join its dynamic team in Dubai. In this role, you will handle check-ins, check-outs, cashiering, and personalized guest services, ensuring every stay runs smoothly. Perfect for candidates with a hospitality background and passion for customer service, this position offers growth, stability, and the chance to be part of Dubai’s first wellbeing-focused hotel concept.
Table of Contents
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Job Overview
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About SIRO One Za’abeel & Kerzner International
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Available Jobs at Kerzner
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Job Description – Front Office Agent
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Key Responsibilities
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Why This Role is a Great Career Move
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Requirements to Apply
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How to Apply
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FAQs
Job Overview
Dubai front office jobs in 2025 are among the most sought-after opportunities in the luxury hospitality sector, and SIRO One Za’abeel is leading the way with a brand-new concept in fitness and wellbeing hospitality. The hotel is currently hiring a Front Office Agent to deliver world-class guest services at its Dubai property. This full-time role is perfect for hospitality professionals with experience in guest relations, front desk operations, or customer service within luxury hotels. Candidates will be part of a pioneering lifestyle brand, working in a multicultural environment and creating unforgettable experiences for guests from around the globe.
About SIRO One Za’abeel & Kerzner International
SIRO One Za’abeel is not just a hotel — it’s a global lifestyle brand redefining wellbeing hospitality. Combining fitness, nutrition, sleep, recovery, and mindfulness, SIRO creates immersive destinations where guests can achieve peak performance.
As part of Kerzner International, the company behind Atlantis, One&Only, Mazagan, and Rare Finds, SIRO brings a legacy of luxury and innovation to Dubai’s hospitality market. Kerzner is known for creating exceptional experiences, celebrating culture, and building careers for hospitality professionals worldwide. Employees are part of a team that is intuitive, open-hearted, and passionate about service excellence.
Available Jobs at Kerzner
Alongside the Front Office Agent role, Kerzner International offers other exciting hospitality opportunities across its brands in Dubai, including:
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Guest Service Agent – Atlantis The Royal, Dubai
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Concierge – One&Only The Palm, Dubai
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Reservations Agent – Atlantis The Palm, Dubai
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Front Desk Supervisor – SIRO One Za’abeel, Dubai
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Luxury Hospitality Internships – Dubai
(See more hospitality jobs in Dubai on our careers page)
Job Description – Front Office Agent
The Front Office Agent at SIRO One Za’abeel plays a crucial role in ensuring seamless guest experiences. This role is ideal for individuals passionate about customer service, problem-solving, and attention to detail.
As the first point of contact for guests, you will be responsible for handling check-ins and check-outs, managing cashiering transactions, and addressing guest inquiries. You’ll also provide personalized service, ensuring that every guest feels welcome and valued throughout their stay. This is a key opportunity to showcase your hospitality expertise while being part of a groundbreaking lifestyle hotel concept in Dubai.
Key Responsibilities
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Guest Check-In & Check-Out: Manage arrivals and departures smoothly, ensuring accuracy and efficiency.
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Cashiering & Transactions: Handle payments, deposits, and billing promptly.
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Guest Services: Respond to inquiries, provide information, and assist with requests.
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Personalized Care: Deliver exceptional service tailored to guests’ needs and preferences.
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Problem Resolution: Handle complaints or issues with professionalism and efficiency.
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Team Collaboration: Work closely with other hotel departments to ensure guest satisfaction.
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Brand Representation: Uphold SIRO’s brand values of wellbeing, performance, and luxury hospitality.
Why This Role is a Great Career Move
Choosing a Front Office Agent role in Dubai with SIRO One Za’abeel offers exceptional benefits:
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Luxury Hospitality Exposure: Be part of Kerzner’s newest global lifestyle brand.
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Career Development: Access training and growth opportunities across Kerzner properties worldwide.
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Innovative Concept: Join the world’s first digitally integrated fitness and recovery hotel.
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Multicultural Workplace: Work with professionals and guests from across the globe.
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Competitive Package: Earn tax-free income and enjoy employee benefits.
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Dubai Lifestyle: Live in a world-class city with vibrant culture, safety, and modern amenities.
Requirements to Apply
To qualify for the Front Office Agent position in Dubai, applicants must meet the following:
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Education: Bachelor’s degree in Hospitality Management (preferred).
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Experience: Minimum 2 years in front office, guest service, or receptionist roles within luxury hotels.
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Technical Skills: Familiarity with hotel reservation systems such as Opera or similar.
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Languages: English proficiency is required; Russian, Arabic, Chinese, French, or German is an advantage.
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Soft Skills:
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Passion for customer service.
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Strong communication and interpersonal skills.
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Attention to detail in a fast-paced environment.
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Other: Ability to work flexible shifts (day/night) and maintain professional presentation.
How to Apply
Interested candidates can apply directly through Kerzner International’s careers portal:
👉 Apply Here – Kerzner Careers
Applications are accepted until the role is filled. Dubai front office jobs at Kerzner properties are highly competitive, so early applications are encouraged to increase your chances of selection.
FAQs – Dubai Front Office Jobs 2025
1. What salary can I expect as a Front Office Agent in Dubai?
Salaries vary by property, but luxury hotels like SIRO One Za’abeel offer competitive tax-free packages with benefits.
2. Do I need hospitality experience to apply?
Yes, at least 2 years of front office or guest service experience in a luxury hotel is required.
3. Can expatriates apply for Dubai front office jobs?
Absolutely. Dubai’s hospitality sector is diverse, and expats make up a significant portion of the workforce.
4. What languages are most in demand for hotel jobs in Dubai?
English is essential, while languages such as Arabic, Russian, Chinese, French, and German are highly valued.
5. Why work at SIRO One Za’abeel?
You’ll be part of a first-of-its-kind hotel concept combining wellbeing and hospitality, backed by Kerzner International’s global reputation.