Dubai CRM Officer Jobs 2025 offer an exciting opportunity for professionals passionate about customer experience, data management, and innovation. At Voyah Dubai, a leading name in electric mobility under Performance Plus Motors and the United Al Saqer Group, the Customer Relation Management Officer plays a key role in enhancing customer satisfaction and loyalty. Based in Al Quoz, Dubai, this full-time on-site position offers a competitive salary between AED 8,000 – AED 10,000 per month. Ideal for analytical, customer-focused individuals, this role empowers you to shape meaningful relationships, optimize CRM systems, and support marketing and sales strategies across Voyah’s growing automotive network.
Table of Contents
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Job Overview
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About the Company
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Available Jobs at Voyah & United Al Saqer Group
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Job Description
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Key Responsibilities
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Why This Role?
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Job Requirements
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How to Apply
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FAQs
Job Overview
Position: Customer Relation Management (CRM) Officer
Company: Voyah – Performance Plus Motors (Subsidiary of United Al Saqer Group)
Location: Sheikh Zayed Rd – Al Quoz, Dubai, United Arab Emirates
Employment Type: Full-Time, On-Site
Salary Range: AED 8,000 – AED 10,000 per month
Looking to elevate your career in customer experience and data-driven marketing? Voyah Dubai, a leading name in the electric vehicle (EV) industry, is hiring a Customer Relation Management Officer to join their growing team. This role offers the opportunity to work with one of the UAE’s most forward-thinking automotive companies, driving excellence in customer satisfaction, loyalty, and retention.
About the Company
Performance Plus Motors, a subsidiary of Abu Dhabi Motors under the United Al Saqer Group (UASG), was founded in 2021 to redefine mobility in the UAE. The company represents Zero Motorcycles and Voyah, both pioneers in electric mobility innovation.
With a strong focus on sustainability, smart technology, and personalized service, Performance Plus Motors aims to revolutionize how customers interact with electric vehicles. As part of the prestigious UASG, employees benefit from a stable corporate structure, diverse career opportunities, and a strong commitment to professional growth.
Available Jobs at Voyah & United Al Saqer Group
If you’re exploring other opportunities, here are some related or similar roles often available within the United Al Saqer Group:
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Sales Executive – Electric Vehicles (Dubai)
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Marketing Executive – Automotive Division (Abu Dhabi)
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Customer Experience Coordinator – Zero Motorcycles (Dubai)
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Service Advisor – Automotive (UAE)
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CRM Analyst – UASG Head Office (Abu Dhabi)
(See more jobs in Dubai on our Careers page.)
Job Description
The CRM Officer at Voyah Dubai will manage customer relationship systems to enhance satisfaction and loyalty across the entire customer lifecycle. The ideal candidate will be data-driven, detail-oriented, and passionate about customer engagement.
In this role, you’ll use CRM tools like Salesforce or AutoLine to maintain customer data accuracy, generate actionable insights, and support marketing campaigns that strengthen customer trust and retention.
Key Responsibilities
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CRM System Management:
Maintain and update customer data using CRM platforms (Salesforce, AutoLine, etc.). Ensure segmentation accuracy for targeted campaigns. -
Customer Interaction:
Handle inbound and outbound customer calls, providing information, support, and feedback follow-ups. -
Customer Retention:
Manage pre- and post-sales communication, ensuring customers remain engaged and satisfied. -
Data Reporting & Analysis:
Generate performance dashboards and analyze trends to inform marketing and sales strategies. -
Campaign Coordination:
Collaborate with the marketing team to run CRM-based campaigns via email, SMS, or digital channels. -
Complaint Resolution:
Record and manage customer complaints, ensuring timely resolutions or escalations. -
Cross-Functional Support:
Work closely with sales, service, and after-sales teams to align CRM activities with business objectives.
Why This Role?
Joining Voyah Dubai as a CRM Officer isn’t just another job—it’s a career-defining opportunity to be part of a revolutionary automotive brand transforming the UAE’s electric mobility landscape.
Here’s what makes it stand out:
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💡 Innovation-Driven Environment: Be part of a company leading the EV movement in the UAE.
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💼 Career Growth: Gain exposure to advanced CRM tools, analytics, and customer strategy.
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💰 Competitive Salary: Earn between AED 8,000 – AED 10,000/month, plus benefits.
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🌍 Global Brand Connection: Work with premium brands like Voyah and Zero Motorcycles.
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🤝 Strong Corporate Support: Benefit from the resources and stability of United Al Saqer Group, a 37-year-old UAE powerhouse.
Job Requirements
Qualifications:
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Bachelor’s degree in Marketing, Business Administration, Information Systems, or related fields.
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2–4 years of experience in CRM, Customer Service, or Marketing Support.
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Automotive industry experience preferred.
Skills & Competencies:
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Proficiency in CRM platforms (Salesforce, AutoLine, SAP CRM).
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Advanced Microsoft Excel and reporting skills.
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Strong analytical thinking and attention to detail.
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Excellent communication and customer service skills.
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Ability to work in a fast-paced, cross-functional environment.
Behavioral Qualities:
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Customer-focused and proactive.
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Accountable and results-oriented.
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Adaptable to new tools and systems.
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Collaborative with multiple departments.
How to Apply
If you’re ready to take the next step in your CRM career, apply directly through the official portal:
👉 Apply on United Al Saqer Group Careers
Don’t wait — applications are reviewed on a rolling basis, so early submissions are encouraged!
FAQs about Dubai CRM Officer Jobs
1. What is the salary for CRM Officer jobs in Dubai?
The salary for the Voyah CRM Officer role ranges between AED 8,000 – AED 10,000 per month, depending on experience and qualifications.
2. Do I need automotive experience to apply?
While it’s not mandatory, experience in the automotive industry gives you a strong advantage, especially with CRM and customer retention strategies.
3. What CRM tools are preferred for this role?
Candidates with experience using Salesforce, AutoLine, or SAP CRM are preferred.
4. Is this position open to international applicants?
This role primarily targets UAE-based professionals or those with valid UAE work eligibility. However, qualified international applicants may be considered.
5. What makes Voyah a great company to work for?
Voyah, represented by Performance Plus Motors, combines innovation, sustainability, and technology—offering professionals the chance to grow in one of the most dynamic industries in the UAE.
Final Takeaway:
If you’re passionate about customer engagement, CRM systems, and automotive innovation, this is your chance to be part of Voyah Dubai’s journey toward smarter, sustainable mobility. Join today and shape the future of customer relationships in the UAE’s fast-evolving electric vehicle industry.