Drops Now Hiring Top Excellent Customer Service in Kuwait 2023
With our fast-paced lives, using our time efficiently is essential. This is where Drops Group changes the game, bringing you an array of products straight to your doorstep within two hours or less.
Drops
Name of the Company:Drops
Designation:Customer care
Last Date to Apply: Nil
How to Apply: Drops Now Hiring Customer Care Drops is now hiring Customer Service
Email ID: info@dropsgroup.com
Phone No:(+965) 220 20235
Website:https://www.dropsgroup.com/
Qualification: check below
Eligibility Criteria: check below
Drops
About Drops: At Drops, we pride ourselves on providing outstanding products and services to our valued customers. We are committed to delivering an exceptional customer experience at every touchpoint. As a market leader in our industry, we believe that excellent customer service is the key to our success.
Job description :
Drops
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
skills
- Proven customer support experience: from 6 months to 1 year.
- Candidate should have excellent communication skills in both Arabic and English.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Excellent communication and presentation skills.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Excellentcomputer skills.
Drops
- Focus on Customer Satisfaction: At Drops, customer satisfaction is our top priority. We believe in going above and beyond to meet and exceed customer expectations. Joining our team means being part of an organization that values and invests in delivering excellent customer service.
- Dynamic Work Environment: We foster a dynamic and inclusive work environment that encourages collaboration, creativity, and personal growth. At Drops, you will have the opportunity to work with a diverse team of professionals who are dedicated to providing the best possible customer service.
- Continuous Learning and Development: We believe in investing in the growth and development of our employees. Through training programs, workshops, and mentorship opportunities, we provide ongoing learning and development initiatives to enhance your customer service skills and advance your career.
- Competitive Compensation and Benefits: We recognize the value of our employees’ hard work and dedication. At Drops, we offer competitive compensation packages and a comprehensive range of benefits to attract and retain top talent. Your contributions and commitment will be rewarded accordingly.
- Opportunities for Advancement: We are committed to promoting from within and providing opportunities for career advancement. As a member of our customer service team, you will have the chance to develop your skills, take on new challenges, and grow within the organization.
Responsibilities of Excellent Customer Service Roles:Drops
- Provide exceptional customer service through various channels, including phone, email, and live chat.
- Assist customers with inquiries, concerns, and product-related questions.
- Resolve customer issues efficiently and professionally, ensuring a positive customer experience.
- Build strong relationships with customers, understanding their needs and providing personalized assistance.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure prompt and effective resolution of customer inquiries.
- Continuously update product knowledge to provide accurate and up-to-date information to customers.
- Identify opportunities for process improvements and provide feedback to enhance the overall customer service experience.
Join Drops in Kuwait 2023: If you have a passion for customer service and are looking for a rewarding career opportunity, apply now to join Drops in Kuwait 2023. Be part of a team that values exceptional customer service, fosters professional growth, and strives for excellence. Take the first step towards a fulfilling career by joining Drops and making a positive impact on our customers’ lives.
