Drops Now Hiring Top Excellent Customer Service in Kuwait 2023
With our fast-paced lives, using our time efficiently is essential. This is where Drops Group changes the game, bringing you an array of products straight to your doorstep within two hours or less.
Name of the Company:Drops
Last Date to Apply: Nil
Email ID: firstname.lastname@example.org
Phone No:(+965) 220 20235
Qualification: check below
Eligibility Criteria: check below
About Drops: At Drops, we pride ourselves on providing outstanding products and services to our valued customers. We are committed to delivering an exceptional customer experience at every touchpoint. As a market leader in our industry, we believe that excellent customer service is the key to our success.
Job description :
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
- Proven customer support experience: from 6 months to 1 year.
- Candidate should have excellent communication skills in both Arabic and English.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Excellent communication and presentation skills.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Excellentcomputer skills.