🏢 About Dnata – Marhaba Guest Experience Supervisor Vacancy
The Dnata Marhaba Guest Experience Supervisor Vacancy in United Arab Emirates 2025 offers an incredible opportunity to work with one of the world’s most respected air and travel services providers. Dnata, part of the prestigious Emirates Group, is globally recognized for excellence in ground handling, cargo, travel, and catering services across six continents.
This exciting position invites passionate hospitality professionals to lead and inspire teams that deliver world-class service at Dubai International Airport. As a Marhaba Guest Experience Supervisor, you’ll play a key role in ensuring guests enjoy a memorable experience from arrival to departure. This role not only offers an attractive, tax-free salary but also provides professional growth within the dynamic aviation industry. With a closing date of 06 November 2025, candidates are encouraged to apply immediately and join an organization that celebrates excellence, diversity, and innovation in every interaction.
📜 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Dnata
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
💼 Job Overview
Company Name: Dnata (part of Emirates Group)
Position: Marhaba Guest Experience Supervisor
Location: Dubai, United Arab Emirates
Apply Before: 06 November 2025
Employment Type: Full-Time
Experience Required: Minimum 2–3 years in hospitality or front-of-house supervisory roles
The Dnata Marhaba Guest Experience Supervisor Vacancy in United Arab Emirates 2025 is a remarkable opportunity for those seeking to elevate their career in luxury travel and airport hospitality. The role involves managing guest experiences at Marhaba lounges or Meet & Assist areas, ensuring guests receive impeccable service that reflects the Emirates Group’s standards.
🧭 Job Categories
This position falls under:
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Airline & Airport Operations
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Customer Service & Hospitality
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Ground Handling & Lounge Management
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Guest Experience Leadership
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Food & Beverage Service Oversight
🎯 Primary Responsibilities by Role
As a Marhaba Guest Experience Supervisor, you will:
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Guest Satisfaction & Feedback
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Continuously monitor guest feedback through surveys and reviews.
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Act swiftly to resolve complaints, ensuring full satisfaction.
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Anticipate guest needs and create memorable hospitality moments.
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Promote loyalty and encourage repeat business.
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Team Management
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Train, mentor, and motivate the guest service team.
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Conduct regular performance evaluations.
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Lead briefings and uphold the PRAIS (Personalise, Relevant, Attractive, Impeccable, Simple) hospitality principles.
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Ensure all team members embody Dnata’s brand image of excellence.
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Operational Excellence
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Oversee coordination of VIP and special guest services.
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Ensure smooth inter-departmental collaboration (housekeeping, catering, etc.).
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Manage guest seating, reservations, and waitlists effectively.
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Conduct service audits and uphold food and beverage standards.
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Safety & Compliance
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Maintain safety protocols and conduct regular safety briefings.
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Ensure a healthy, clean, and secure environment.
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Explore more vacancies here
🌟 Why Work at Dnata
Working with Dnata means becoming part of a globally respected brand with a rich legacy of excellence. Here’s why this is one of the best Emirates Group careers in Dubai:
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Attractive Tax-Free Salary – Enjoy the benefits of working in a tax-free economy with competitive compensation.
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Global Exposure – Work with an international clientele and multicultural team.
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Career Development – Continuous learning and advancement within the Emirates Group.
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Exclusive Travel Benefits – Discounts on flights and hotel stays worldwide.
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Vibrant Lifestyle – Experience life in Dubai, a city known for luxury, innovation, and opportunity.
🧾 Candidate Eligibility Criteria
To apply for the Dnata Marhaba Guest Experience Supervisor Vacancy in United Arab Emirates 2025, candidates must meet the following criteria:
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Education: Diploma or Bachelor’s degree (12+3) in Tourism, Hospitality, or related field.
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Experience: Minimum 2–3 years in a front-of-house or supervisory role, preferably in fine dining or high-volume hospitality.
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Customer Service Experience: 3+ years in meet and greet services.
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Skills:
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Proficiency in MS Office
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Strong supervisory and communication skills
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Hospitality and food & beverage awareness
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Safety awareness
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Certifications (Preferred): First-Aider and Fire-Warden
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Languages: Fluency in English (Level 5); additional Western languages desirable
🖊️ How to Apply
Applying for the Dnata Marhaba Guest Experience Supervisor Vacancy in United Arab Emirates 2025 is simple and straightforward.
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Visit the Emirates Group careers portal.
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Search for the job title “Marhaba Guest Experience Supervisor.”
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Submit your updated CV and complete the online application before 06 November 2025.
Candidates are encouraged to apply early to ensure consideration before the closing date. For those passionate about Marhaba hospitality jobs UAE, this is a perfect entry point into a rewarding global career.
👉 Apply here: Emirates Group Careers Portal
❓ Frequently Asked Questions (FAQs)
1. What is the application deadline?
The closing date for this vacancy is 06 November 2025.
2. Where is the job based?
This position is located in Dubai, United Arab Emirates.
3. Is this a full-time position?
Yes, it is a full-time, permanent role within the Emirates Group.
4. What type of experience is required?
At least 2–3 years of supervisory experience in hospitality or customer service.
5. Does Dnata offer relocation support?
Yes, Dnata assists successful candidates with relocation and onboarding in Dubai.
6. Are there any specific certifications required?
First-Aider and Fire-Warden certifications are desirable but not mandatory.
7. What benefits come with this role?
Attractive tax-free salary, global travel discounts, career growth, and more.
💬 Final Thoughts
The Dnata Marhaba Guest Experience Supervisor Vacancy in United Arab Emirates 2025 presents a golden opportunity to build a rewarding hospitality career in one of the world’s leading aviation groups. Joining Dnata means stepping into a world of prestige, innovation, and service excellence, where your contributions directly shape the guest experience of travelers from across the globe.
For those seeking Emirates Group careers in Dubai, this role embodies everything Dnata stands for — exceptional service, professionalism, and cultural diversity. Whether your goal is to advance within hospitality or explore new horizons within the aviation sector, this position opens doors to limitless potential.
Dubai’s dynamic environment, coupled with Dnata’s commitment to excellence, ensures that every employee not only thrives professionally but also enjoys a fulfilling lifestyle. Don’t miss your chance to apply for one of the most sought-after Marhaba hospitality jobs UAE today — your global journey begins here!