⭐ About Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025
Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 is a high-potential opportunity for professionals who are passionate about service excellence and quality assurance in the FinTech industry. Tabby is a fast-growing financial technology company transforming how people shop, spend, and manage money across the GCC. With more than 15 million users and partnerships with global brands such as Amazon, IKEA, Noon, and SHEIN, Tabby continues to lead innovation in customer-centric payment solutions.
This role is ideal for individuals who possess strong analytical skills, cultural awareness, and a deep understanding of customer service quality standards. Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 focuses on monitoring, evaluating, and improving customer interactions to ensure high satisfaction and retention levels. Professionals joining through Tabby Customer Service Jobs in Saudi Arabia will work in a structured, growth-driven environment. This opportunity also supports long-term career advancement within FinTech Customer Experience Careers Saudi Arabia, making it a strategic move for quality-focused professionals.
📌 Table of Contents
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🔹 Job Overview
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🔹 Job Categories
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🔹 Primary Responsibilities by Role
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🔹 Why Work at Tabby
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🔹 Candidate Eligibility Criteria
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🔹 How to Apply
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🔹 FAQs
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🔹 Final Thoughts
🔹 Job Overview
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Company Name: Tabby
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Vacancy Position: Customer Service Quality Specialist
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Location: Saudi Arabia
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Interview Date: Apply Immediately
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Employment Type: Full Time
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Experience Required: Customer Service Quality / Quality Assurance
Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 plays a vital role in maintaining and enhancing service standards across multiple customer support channels. Tabby values professionals who can identify service gaps, coach agents, and implement quality improvements. Through Tabby Customer Service Jobs in Saudi Arabia, candidates gain hands-on exposure to advanced quality metrics and customer experience strategies. This position strongly supports professional growth within FinTech Customer Experience Careers Saudi Arabia.
🔹 Job Categories
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Customer Experience Management
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Quality Assurance and Compliance
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FinTech Customer Support
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Service Performance Evaluation
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Training and Coaching Operations
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Process Improvement and Quality Management
These job categories clearly position Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 within customer-focused and quality-driven domains. Candidates exploring Tabby Customer Service Jobs in Saudi Arabia will find strong alignment with long-term roles in FinTech Customer Experience Careers Saudi Arabia.
🔹 Primary Responsibilities by Role
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Monitor customer interactions across voice, chat, and email channels.
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Ensure compliance with defined quality assurance standards.
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Evaluate agent performance using structured QA scorecards.
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Provide detailed feedback and coaching recommendations.
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Develop customized learning and improvement plans for agents.
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Analyze dissatisfied customer cases to identify root causes.
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Identify trends and recurring quality issues.
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Recommend corrective and preventive actions.
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Conduct regular quality audits and performance reviews.
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Collaborate with supervisors and training teams.
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Support continuous improvement initiatives.
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Maintain accurate quality documentation and reports.
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Research best practices in customer service quality.
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Contribute to customer satisfaction and retention goals.
These responsibilities define the scope of Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 and reflect the standards expected under Tabby Customer Service Jobs in Saudi Arabia. The role directly contributes to organizational excellence within FinTech Customer Experience Careers Saudi Arabia.
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🔹 Why Work at Tabby
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Work with one of the fastest-growing FinTech companies in the region.
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Exposure to innovative payment and customer experience solutions.
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Strong focus on employee learning and professional development.
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Collaborative and inclusive work culture.
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Competitive monthly compensation and job stability.
Choosing Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 offers professionals a chance to grow within a future-focused organization. Employees in Tabby Customer Service Jobs in Saudi Arabia benefit from structured career paths and global exposure. This environment strongly supports advancement within FinTech Customer Experience Careers Saudi Arabia.
🔹 Candidate Eligibility Criteria
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Fluency in Arabic at CEFR Level B2 or higher.
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Fluency in English at CEFR Level C1 or higher.
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Proven experience in customer service quality assurance roles.
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Strong understanding of customer service principles and standards.
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Excellent verbal and written communication skills.
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Strong analytical and problem-solving abilities.
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Ability to work independently and within a team.
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Bachelor’s degree in business administration, marketing, or related field.
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Understanding of GCC cultural nuances is an advantage.
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Six Sigma, Lean, or other quality certifications are preferred.
Meeting these criteria strengthens eligibility for Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025. Candidates targeting Tabby Customer Service Jobs in Saudi Arabia will find this role aligned with long-term growth in FinTech Customer Experience Careers Saudi Arabia.
🔹 How to Apply
Applying for Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 is a simple online process. Interested candidates should prepare a professional resume highlighting quality assurance experience, bilingual communication skills, and customer service achievements. Ensure all relevant certifications and training are clearly mentioned. Visit Tabby’s official careers portal and search for the role under Saudi Arabia job listings.
Complete the application form carefully and submit all required details. Shortlisted candidates will be contacted by the recruitment team. This opportunity through Tabby Customer Service Jobs in Saudi Arabia opens pathways into high-growth FinTech Customer Experience Careers Saudi Arabia.
👉 Apply Here.
🔹 FAQs
Q1: What is Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025?
It is a quality assurance role focused on monitoring, evaluating, and improving customer service interactions.
Q2: Where is the job location?
The position is based onsite in Saudi Arabia.
Q3: Is bilingual proficiency mandatory?
Yes, fluency in Arabic and English is required.
Q4: What experience is required?
Candidates must have prior experience in customer service quality or assurance roles.
Q5: Are quality certifications mandatory?
Certifications are preferred but not compulsory.
Q6: What industry does Tabby operate in?
Tabby operates in the FinTech and digital payments sector.
Q7: When is the application deadline?
Applications are open until December 31, 2025 under Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025.
🔹 Final Thoughts
Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 is a valuable opportunity for professionals seeking impactful roles in customer experience and quality assurance. This position combines analytical evaluation, agent coaching, and continuous improvement within a dynamic FinTech organization. Through Tabby Customer Service Jobs in Saudi Arabia, candidates gain exposure to innovative systems and customer-focused strategies. The role encourages skill development while contributing directly to service excellence.
Customer Service Quality Specialist Vacancy at Tabby in Saudi Arabia 2025 stands out as a long-term career opportunity with competitive compensation and professional growth. For individuals aiming to advance within FinTech Customer Experience Careers Saudi Arabia, this role offers stability, learning, and meaningful contribution. Applying now can be the first step toward a successful future with Tabby.