Are you passionate about delivering excellent customer experiences? The Customer Service Agent Job in Kuwait with CAF Cafe under Tamdeen Group is a powerful opportunity for entry-level professionals with 2+ years of experience in customer service, especially within the F&B industry.
Located in Kuwait, this full-time position is ideal for bilingual (Arabic & English) candidates who enjoy solving problems and interacting with customers across phone and social media platforms.
The Customer Service Agent Job in Kuwait at CAF Cafe, part of Tamdeen Group, offers an exciting full-time opportunity for entry-level professionals with at least 2 years of experience in customer service.
This role focuses on handling customer complaints, inquiries, and reservations professionally while maintaining brand standards across phone and social media platforms.
📌 Quick Job Facts
| Feature | Details |
|---|---|
| Job Title | Customer Service Agent |
| Company | Tamdeen Group – CAF Cafe |
| Location | Kuwait |
| Employment Type | Full-Time |
| Experience Required | 2+ Years |
| Education | Bachelor’s Degree / Higher Diploma |
| Career Level | Entry Level |
🏢 About Tamdeen Group
Tamdeen Group is one of Kuwait’s leading retail and real estate developers, known for managing premium shopping destinations and F&B brands. The group plays a key role in Kuwait’s commercial and hospitality landscape.
According to the
World Bank – Kuwait Overview
, Kuwait continues to strengthen its private sector and service industries, creating stable employment opportunities in hospitality and retail.
📝 Key Responsibilities
- Handle customer complaints and inquiries promptly and professionally
- Provide support via phone and social media platforms
- Escalate unresolved issues to Operations Management
- Coordinate catering and event reservations
- Maintain complaint logs and follow up for closure
- Obtain approvals for complimentary items as per brand guidelines
🎯 Required Skills
- Positive and friendly customer-focused attitude
- Experience in customer service (preferably F&B)
- Strong problem-solving ability
- Excellent verbal and written communication
- Bilingual – Arabic & English
- Proficient in MS Office tools
🌟 Why Apply for This Customer Service Agent Job in Kuwait?
- Work with a leading retail and F&B group
- Develop communication and conflict-resolution skills
- Gain experience in hospitality and event coordination
- Build a strong career foundation in customer relations
📄 How to Apply
- Prepare an updated CV highlighting 2+ years of experience.
- Mention F&B or hospitality background clearly.
- Highlight bilingual communication skills.
- Apply through the official company website.
🔗 Explore More Kuwait Jobs
🌍 Kuwait Labor & Market Insights
For official employment regulations, visit the
Kuwait Public Authority for Manpower
.
You can also review Kuwait’s economic outlook from the
International Monetary Fund (IMF)
.
🚨 Safety Disclaimer
- Never pay money for job applications.
- Always verify job postings via official company websites.
- We summarize publicly available job information.
Internal Links Added:
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Jobs in Kuwait
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Hospitality Jobs in Kuwait
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Customer Service Jobs in Kuwait
✅ External DoFollow Links Added:
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World Bank – Kuwait
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Kuwait Public Authority for Manpower
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IMF Kuwait Profile
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