Customer experience jobs in Dubai offer exciting opportunities for individuals passionate about communication, service excellence, and technology. The latest opening for an Associate – Customer Experience at I STYLE COMPUTERS (L.L.C), part of the renowned Midis Group, is ideal for proactive professionals eager to deliver exceptional customer support across multiple platforms. In this role, you’ll handle inquiries, coordinate orders, manage logistics, and ensure customer satisfaction while representing one of the UAE’s leading Apple Premium Resellers. Working at I STYLE means joining a dynamic, innovation-driven environment where you can grow your skills, contribute to brand success, and advance your career in Dubai’s thriving tech retail industry.
Table of Contents
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Job Overview
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About I STYLE COMPUTERS and Midis Group
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Available I STYLE Jobs in Dubai
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Job Description – Associate Customer Experience
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Key Responsibilities
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Why Work with I STYLE COMPUTERS (Midis Group)
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Requirements and Qualifications
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How to Apply for I STYLE Jobs in Dubai
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FAQs about Customer Experience Jobs in Dubai
Job Overview
Customer experience jobs in Dubai present exciting opportunities for talented professionals who excel in communication, service excellence, and technology-driven environments. The latest opening for an Associate – Customer Experience at I STYLE COMPUTERS (L.L.C), part of the prestigious Midis Group, offers a chance to join one of the UAE’s leading Apple Premium Resellers. Based in Dubai, this full-time role focuses on ensuring seamless customer interactions across multiple platforms, including phone, chat, social media, and in-store channels. Ideal for individuals who are proactive, tech-savvy, and passionate about customer satisfaction, this position allows you to thrive in a fast-paced retail environment while building a solid foundation for long-term career growth.
About I STYLE COMPUTERS and Midis Group
I STYLE COMPUTERS (L.L.C) is a leading Apple Premium Reseller operating under the umbrella of Midis Group, a global technology conglomerate recognized for excellence in distribution, retail, and services.
With over 50 years of experience, Midis Group manages a diverse portfolio of over 170 companies across 70 countries in the Middle East, Europe, and Africa. The group is known for its commitment to innovation, integrity, and customer-centric business solutions.
I STYLE COMPUTERS brings Apple’s world-class products and services closer to customers through expert guidance, personalized support, and immersive retail experiences. The company’s focus on customer experience, technology education, and digital transformation makes it a top destination for tech enthusiasts seeking professional growth in Dubai’s thriving retail landscape.
Available I STYLE Jobs in Dubai
I STYLE COMPUTERS offers a range of exciting retail and customer service roles in Dubai. Current openings include:
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Associate – Customer Experience
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Sales Executive – Retail Division
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Apple Product Specialist – Dubai Mall Store
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Service Advisor – Technical Support
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Inventory Coordinator – UAE Operations
(See more customer service jobs in Dubai [here].)
Job Description – Associate Customer Experience
As an Associate – Customer Experience, you will play a central role in delivering outstanding service to customers across all communication channels. Your mission is to ensure every customer interaction reflects I STYLE’s brand values — professionalism, innovation, and care.
This position requires a balance of problem-solving, communication, and collaboration. You’ll respond to product inquiries, manage orders, coordinate deliveries, and support online and in-store transactions. Beyond customer service, you’ll also contribute to sales growth, vendor coordination, and feedback collection to enhance the overall customer experience.
This role is perfect for professionals who thrive in fast-paced environments and are eager to develop within the technology retail sector.
Key Responsibilities
As an Associate – Customer Experience at I STYLE COMPUTERS, your day-to-day responsibilities will include:
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Responding promptly to customer inquiries via phone, live chat, email, WhatsApp, and social media.
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Providing accurate information on product availability, pricing, order status, delivery timelines, and return policies.
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Coordinating with warehouse, logistics, and retail teams to ensure timely order processing.
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Liaising with third-party logistics partners to track deliveries and handle service disruptions.
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Managing vendor claims and warranty-related issues efficiently.
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Supporting sales efforts by converting customer inquiries into transactions.
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Documenting feedback and sharing insights to improve service processes and customer satisfaction.
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Maintaining a professional, courteous, and proactive approach in every customer interaction.
This position requires strong multitasking skills, attention to detail, and a genuine commitment to delivering top-tier service.
Why Work with I STYLE COMPUTERS (Midis Group)
Working at I STYLE COMPUTERS, part of Midis Group, means joining an organization that values innovation, teamwork, and excellence. Here, you’ll not only contribute to enhancing the Apple retail experience but also grow in a company known for developing top industry talent.
Benefits of Joining I STYLE COMPUTERS:
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🌍 Global Brand Exposure: Work closely with Apple, one of the world’s most influential technology brands.
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💼 Career Growth: Gain hands-on experience with continuous learning opportunities through Midis Group’s global network.
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💰 Competitive Compensation: Attractive salary package and performance-based incentives.
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🧠 Professional Development: Opportunities to upskill in technology, retail operations, and customer engagement.
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🤝 Dynamic Work Culture: Collaborative environment that values creativity, initiative, and teamwork.
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🕒 Work-Life Balance: Structured working hours with flexibility to manage personal growth and productivity.
Joining I STYLE COMPUTERS means being part of a company that empowers you to make a difference—one customer interaction at a time.
Requirements and Qualifications
To qualify for the Associate – Customer Experience position at I STYLE COMPUTERS, you should meet the following criteria:
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Education: Technical Diploma or higher in Business, IT, or a related field.
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Experience: Minimum of 2 years of experience in customer service, retail, or e-commerce.
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Skills:
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Strong written and verbal communication skills.
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Proficiency in Microsoft Office and CRM tools.
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Familiarity with social media platforms and online customer engagement.
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Problem-solving and analytical thinking abilities.
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Ability to multitask and work under pressure.
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Location: Dubai, UAE.
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Personality: Friendly, proactive, and customer-focused with a passion for technology and innovation.
How to Apply for I STYLE Jobs in Dubai
Ready to begin your journey in customer experience excellence? Here’s how to apply for I STYLE COMPUTERS jobs in Dubai:
FAQs about Customer Experience Jobs in Dubai
1. What is the average salary for customer experience jobs in Dubai?
Salaries vary by experience and employer but typically range from AED 6,000 to AED 10,000 per month, with additional benefits.
2. Do I need experience in the tech industry to apply?
While tech experience is beneficial, candidates with strong customer service and communication skills are encouraged to apply.
3. Is this a full-time position?
Yes, the Associate – Customer Experience role is a full-time position based in Dubai.
4. Does I STYLE COMPUTERS offer career development opportunities?
Absolutely. Employees receive ongoing training, mentorship, and opportunities to grow within the Midis Group network.
5. What qualities make an ideal candidate?
An ideal candidate is customer-focused, tech-savvy, proactive, and able to handle multiple tasks while maintaining professionalism.
Final Thoughts
Joining I STYLE COMPUTERS for a customer experience job in Dubai is a chance to be part of a global brand that redefines technology retail. This role blends customer interaction, service excellence, and professional development in one of the UAE’s most dynamic industries.
Whether you’re passionate about Apple products, enjoy helping people, or aspire to build a long-term career in customer service, this opportunity offers the platform to learn, grow, and make a lasting impact.
Apply today and take your first step toward a rewarding future with I STYLE COMPUTERS (Midis Group) — where every interaction counts and every career thrives.