✨ About Bab Al Shams Desert Resort – Assistant Manager, Front Office
Bab Al Shams Desert Resort – Assistant Manager, Front Office – Dubai is a prestigious opportunity within the Rare Finds collection, offering a role that blends luxury hospitality management with the enchanting experience of Dubai’s desert. This position allows ambitious professionals to coordinate all Front Office operations including Reception, Guest Relations, Concierge, Valet Parking, and Guest Transportation, ensuring guests receive unmatched service. Employees are immersed in a culture of excellence, where attention to detail, guest satisfaction, and seamless operational management are prioritized.
The resort encourages innovative approaches to enhance guest experiences, maintain superior quality standards, and uphold the resort’s legendary reputation. Join a dynamic team committed to delivering unforgettable memories and cultivating a career in luxury hospitality. With opportunities for hands-on management, problem-solving, and leadership growth, this role is ideal for hospitality professionals seeking a rewarding career path in Dubai.
📑 Table of Contents
- Job Overview
- Job Categories
- Primary Responsibilities by Role
- Why Work at Bab Al Shams Desert Resort
- Candidate Eligibility Criteria
- How to Apply
- Frequently Asked Questions (FAQs)
- Final Thoughts
📌 Job Overview
- Company Name: Bab Al Shams Desert Resort
- Vacancy Position: Assistant Manager, Front Office
- Location: Dubai
- Interview Date: Apply Immediately
- Employment Type: Full-time
- Experience Required: Minimum 2 years in a similar position in a five-star hotel
The Bab Al Shams Desert Resort – Assistant Manager, Front Office – Dubai role requires overseeing comprehensive front office operations, ensuring guest satisfaction, and maintaining high standards of service. This opportunity is tailored for experienced professionals eager to contribute to one of Dubai’s most luxurious and culturally immersive resorts.
🏷️ Job Categories
- Front Office Operations
- Guest Relations
- Concierge Services
- Reception Management
- Valet Parking Services
- Guest Transportation Coordination
- Night Audit Operations
- Gift Shop Oversight
- Duty Manager Responsibilities
✅ Primary Responsibilities by Role
- Ensure all Front Office Standard Operating Procedures are maintained and updated
- Conduct pre-shift and post-shift briefings for team alignment
- Coordinate with other hotel departments to maintain seamless service
- Respond to guest feedback and implement service improvements
- Update guest profiles in the property management system
- Maintain the Customer Feedback system and review guest comments
- Inspect hotel rooms and provide feedback to housekeeping
- Oversee VIP and group arrivals ensuring smooth check-in/check-out
- Monitor front desk operations including guest registration and billing
- Handle guest complaints and ensure proper documentation
- Ensure proper grooming, uniforms, and professional appearance of staff
- Perform Duty Manager tasks and assist Front Office Manager in evaluations
- Manage daily finance-related reports and oversee hotel credit policies
- Train new joiners and implement GHA Discovery program updates
- Assist in annual budgeting and cost control for the department
- Ensure proper maintenance of Front Office equipment and materials
- Promote hotel services and maximize room occupancy and revenue
Learn about new opportunities added daily
🌟 Why Work at Bab Al Shams Desert Resort
- Be part of a luxury hotel with a globally recognized reputation
- Gain experience in managing multiple Front Office sections
- Work in Dubai’s iconic desert resort setting with cultural experiences
- Opportunity for career growth and professional development
- Collaborate with an empowered, guest-focused, and innovative team
- Exposure to high-profile VIP and group events
- Learn advanced property management systems such as OPERA/Fidelio
🎯 Candidate Eligibility Criteria
- Degree or Diploma in Hotel Management or equivalent
- Qualification in Front Office Operations
- Minimum 2 years in a similar position in a five-star hotel
- Middle East experience preferred
- Knowledge of OPERA/Fidelio systems
- Excellent communication and telephone skills
- Strong multitasking and problem-solving abilities
- Professional appearance and attention to detail
- Customer service-oriented mindset
- Ability to handle emergencies calmly and efficiently
📝 How to Apply
Interested candidates should prepare a detailed CV highlighting relevant Front Office Manager Dubai and Luxury Hotel Jobs Dubai experience. Applicants must emphasize their skills in guest relations, operational management, and team leadership. This role is ideal for professionals eager to thrive in a high-end resort environment, overseeing multiple operational areas while delivering outstanding service.
Candidates should be ready to demonstrate their ability to multitask, solve problems, and maintain high standards. Apply for the Bab Al Shams Desert Resort – Assistant Manager, Front Office – Dubai role immediately by submitting your application online through the official platform.
Apply here.
❓ Frequently Asked Questions (FAQs)
- What are the primary responsibilities of this role?
Overseeing all Front Office operations, managing staff, guest relations, and ensuring smooth check-in/check-out. - Is Middle East experience required?
Preferred but not mandatory. - What qualifications are needed?
Degree/Diploma in Hotel Management and Front Office Operations qualification. - Which property management systems are used?
OPERA and Fidelio. - What is the employment type?
Full-time. - Where is the resort located?
Dubai. - How can I apply?
Submit your application online using the official “Apply here” link. - Are there opportunities for career growth?
Yes, the resort offers professional development and leadership opportunities. - Do I need VIP handling experience?
Yes, handling VIP guests is part of the role. - What is the expected dress code?
Professional grooming and proper uniform at all times.
🏁 Final Thoughts
The Bab Al Shams Desert Resort – Assistant Manager, Front Office – Dubai position represents a unique opportunity for hospitality professionals to manage high-end resort operations in Dubai. With a focus on guest satisfaction, team leadership, and operational excellence, this role ensures that candidates will gain invaluable experience in luxury hotel management. The resort provides a stimulating environment where innovative ideas, meticulous attention to detail, and dedication to service are highly valued.
Working at Bab Al Shams Desert Resort not only allows you to build a strong career in hospitality but also offers exposure to cultural experiences unique to Dubai’s desert setting. By joining the team, you contribute to crafting unforgettable experiences for guests while advancing your professional skills. This is a career-defining role for individuals passionate about hospitality, eager to lead, and ready to deliver exceptional service in one of Dubai’s most prestigious resorts.