Senior Customer Solutions Architect Jobs in Dubai 2025 – Join Cloud Security Careers with Sysdig

Table of Contents

1. Job Overview

2. About the Company (Sysdig)

3. Available and Related Roles

4. Senior Customer Solutions Architect Job Description

5. Key Job Responsibilities

6. Why This Role Is a Standout Opportunity in Dubai

7. Requirements and Eligibility

8. How to Apply for Senior Customer Solutions Architect Jobs in Dubai

9. FAQs – Senior Customer Solutions Architect Jobs in Dubai

Job Overview

If you’re exploring senior customer solutions architect jobs in Dubai and want to work at the forefront of cloud security, the Senior Customer Solutions Architect position with Sysdig in Dubai is a powerful next step.

• Job Title: Senior Customer Solutions Architect

• Company: Sysdig (cloud security platform)

• Location: Dubai, United Arab Emirates

• Role Level: Mid-Level / Senior individual contributor

• Work Type: Full-time

• Country: UAE

• City: Dubai

In this role, you are the technical authority on the Sysdig platform for enterprise customers in the UAE and wider region. You’ll guide customers from onboarding and implementation to expansion and technical enablement, helping them secure their cloud native environments using Kubernetes, containers, and modern DevOps tooling.

The position is ideal for cloud-native experts who enjoy a mix of architecture, customer-facing advisory, and hands-on technical work, combined with regular customer visits in the UAE.

About the Company (Sysdig)

Although the job appears on the Greenfix Property Care careers portal and TalentMate platform, the role itself is with Sysdig, a leading cloud security platform vendor.

Sysdig focuses on helping organizations secure innovation in the cloud the right way. The company:

• Created Falco, an open standard for cloud threat detection

• Leads the market with runtime insights, open innovation, and AI-driven cloud security solutions

• Focuses heavily on cloud native technologies: containers, Kubernetes, and cloud infrastructure

Sysdig’s culture emphasizes:

• Diversity and inclusion

• Open dialogue and collaboration

• Raising the standard for both cloud security and workplace culture

The company has been recognized as a Best Place to Work and has appeared on fast-growing company lists for several years. Joining as a Senior Customer Solutions Architect means stepping into an environment that values both technical excellence and people-first culture.

Available and Related Roles

Professionals considering senior customer solutions architect jobs in Dubai with Sysdig or similar companies often explore related roles such as:

• Senior Solutions Architect – Cloud Security

• Field Engineer / Field Solutions Engineer – Kubernetes & Containers

• Sales Engineer / Pre-Sales Engineer – Cloud Native Security

• Customer Success Engineer – Enterprise Cloud

• DevOps Consultant – Cloud Native Stack

With Sysdig, strong performance in this Senior Customer Solutions Architect role can be a pathway into:

• Principal Solutions Architect

• Regional Field Engineering Lead

• Customer Success Leadership roles

• Product or Technical Evangelist roles focused on cloud native security

See more jobs in Dubai

Senior Customer Solutions Architect Job Description

This role sits at the intersection of cloud security, solutions architecture, and customer success. Among all senior customer solutions architect jobs in Dubai, it is particularly suited to those who love working with Kubernetes, containers, security tools, and SaaS platforms while being close to customers.

As a Senior Customer Solutions Architect you will:

• Act as the go-to technical advisor for enterprise customers using the Sysdig platform

• Lead customers from initial onboarding to long-term adoption and expansion

• Understand and shape customer architectures around cloud native security, observability, and compliance

• Spend time both remotely supporting customers and visiting clients on-site in the UAE every 4–8 weeks

This position is ideal for someone who:

• Has a background in solutions architecture, field engineering, sales engineering, DevOps consulting, or customer success engineering

• Understands both the business and technical sides of cloud-native transformation

• Is comfortable interacting with stakeholders from DevOps engineers to C-level decision makers

Key Job Responsibilities

1. Technical Authority on the Sysdig Platform

• Serve as the technical expert and trusted advisor for Sysdig customers in the region

• Understand the full capabilities of the Sysdig platform, including:

  • Cloud security

  • Threat detection and runtime security

  • Compliance and policy enforcement

  • Monitoring and observability for containers and Kubernetes

• Provide technical guidance and best practices tailored to each customer’s environment and maturity level.

2. Customer Onboarding, Adoption, and Expansion

• Drive onboarding and implementation for new enterprise customers:

  • Assist with installation and integration into existing cloud and on-prem environments

  • Ensure configurations support security, scale, and performance requirements

• Support technical enablement, making sure DevOps, security and platform teams understand how to use Sysdig effectively

• Identify opportunities for expansion and increased adoption within existing accounts by:

  • Demonstrating additional use cases

  • Recommending new modules or features

  • Helping customers align Sysdig with their long-term cloud strategy

3. Requirements Gathering & Solution Design

• Engage deeply with customers to understand:

  • Requirements and success criteria

  • Cloud architectures and technology stacks

  • Current security and monitoring challenges

• Translate these needs into practical solutions using Sysdig, often involving:

  • Kubernetes cluster integrations

  • Container security policies

  • Runtime threat detection rules (e.g., leveraging Falco)

  • Integrations with existing DevOps pipelines and tools

4. Collaboration with Product and Internal Teams

• Work closely with Product Managers to:

  • Share customer feedback

  • Influence the product roadmap

  • Identify patterns and common feature requests

• Collaborate with:

  • Sales and Account Management teams to support expansions and renewals

  • Customer Success to ensure ongoing satisfaction and engagement

  • Engineering / Support teams to help resolve complex technical issues

5. Field Presence and Customer Visits

• Visit customers in the UAE every 4–8 weeks, providing:

  • On-site workshops and technical sessions

  • Architecture reviews and design discussions

  • Executive-level demonstrations and value reviews

• Strengthen relationships by being a visible and approachable technical partner, not just a remote resource.

Why This Role Is a Standout Opportunity in Dubai

When comparing senior customer solutions architect jobs in Dubai, this Sysdig role stands out for several reasons:

1. Work at the Heart of Cloud Native Security

You’re not working on generic IT or legacy systems—you’re focused on:

• Containers and Kubernetes

• Cloud-native architectures

• Threat detection and runtime security

• Modern DevOps and automation tooling

If you’re passionate about cloud native security and want to work with cutting-edge tools like Falco, this is a rare chance to build deep expertise.

2. Blend of Technical Depth and Customer Leadership

This role offers a unique mix:

• Deep technical work with containers, Kubernetes, cloud, and DevOps tools

• Strategic discussions with customers about business outcomes and risk reduction

• Influence on product direction through collaboration with product management

You get to be more than “just pre-sales” or “just support”—you are the ongoing technical partner for key enterprise accounts.

3. Regional Visibility and Travel

Based in Dubai, you’ll serve as a senior technical face of Sysdig for customers across the UAE. Regular customer visits (every 4–8 weeks) give you:

• Strong regional presence

• In-person relationships with engineering and leadership teams

• Opportunities to run impactful workshops and enablement sessions

4. Culture and Benefits

Sysdig emphasizes:

• Extra days off to prioritize well-being

• Mental health support for you and your family

• Competitive compensation packages

• A strong focus on diversity and inclusion, welcoming people from a wide range of backgrounds

For many candidates exploring senior customer solutions architect jobs in Dubai, this combination of technical challenge, culture, and flexibility is particularly attractive.

Requirements and Eligibility

To be a strong candidate for this Senior Customer Solutions Architect role in Dubai, you should meet the following criteria:

Experience

• 5–10 years of experience in roles such as:

  • Solutions Architect

  • Field Engineer / Field Engineering

  • Sales Engineer / Pre-Sales Engineer

  • Customer Success Engineer

  • DevOps Consultant

• Preferably with SaaS companies or cloud-native vendors

Technical Skills

• Strong domain knowledge in Cloud Native technologies, including:

  • Containers

  • Kubernetes

  • Cloud platforms (public cloud experience is a plus)

• Experience with DevOps tools such as:

  • Terraform

  • Helm

  • API scripting

• Familiarity with security and monitoring tools, for example:

  • Prometheus

  • Falco (or similar runtime security tools)

Language and Communication

• Native or excellent Arabic and English language skills

• Comfortable working remotely with international teams and local UAE customers

• Strong ability to present complex technical concepts in clear business terms

Soft Skills

• Proven track record of owning customer relationships, including:

  • Implementation

  • Technical enablement

  • Identification of expansion opportunities

• Strong interpersonal and presentation skills

• Ability to work self-sufficiently while still collaborating effectively with distributed teams

Location and Travel

• Based in Dubai or able to work in the UAE

• Willing and able to visit customers every 4–8 weeks within the UAE

How to Apply for Senior Customer Solutions Architect Jobs in Dubai

If this opportunity matches your goals for senior customer solutions architect jobs in Dubai, here’s how you can move forward:

Click Here to Apply!

FAQs – Senior Customer Solutions Architect Jobs in Dubai

1. Is this role fully remote or office-based?
The role is designed to be flexible with remote work and regular in-person customer visits in the UAE every 4–8 weeks. You’ll collaborate remotely with international Sysdig teams while maintaining an on-the-ground presence with local customers.

2. Do I need to be fluent in both Arabic and English?
Yes, the job specifically calls for native or excellent Arabic and English. You’ll interact with both local customers and global teams, so strong bilingual communication is essential.

3. Is pure DevOps experience enough to apply?
If you have 5–10 years of experience in DevOps consulting, field engineering, or similar roles, and you’re comfortable owning customer relationships and designing solutions, you may be a strong fit—even if your title hasn’t been “Solutions Architect” before.

4. How technical is this Senior Customer Solutions Architect role?
Very technical. You’ll work with cloud native, Kubernetes, containers, DevOps tooling, and security/monitoring platforms. You need to be hands-on enough to guide implementations, troubleshoot, and design architectures.

5. Can this role lead to more senior positions in the region?
Yes. Successful performance can lead to roles such as Principal Architect, Regional Field Engineering Lead, or Customer Success Leadership. You’ll be building a profile as a key cloud security expert in the Dubai market.