Table of Contents
Job Overview
About the Company
Available Jobs at Amazon (Related Roles)
Job Description
Job Responsibilities
Why This Role?
Requirements
How to Apply
FAQs
Job Overview
Job Title: External Fulfillment Specialist, Operations
Company Name: Q-Express Documents Transport (Amazon Operations)
Location: Dubai, United Arab Emirates (DXB6)
Employment Type: Not specified (Operations role with rotating schedule; commonly full-time)
Start Date: As per business requirement
Job ID: 3133816
If you’re actively looking for Amazon jobs in Dubai, this External Fulfillment Specialist role is a strong opportunity to step into the engine room of Amazon Operations at DXB6. The position is built for people who can manage daily operational flow across inbound, outbound, and Sort Center activities—while staying calm under pressure, using data to drive decisions, and working closely with internal and external stakeholders.
This job is especially attractive for candidates who enjoy fast-paced environments, love solving operational puzzles, and want to grow inside a globally recognized operations culture. You’ll be working where execution matters every day—because every delay, miss, or improvement directly affects customer experience.
About the Company
Amazon Operations is one of the most sophisticated logistics and fulfillment ecosystems in the world. The organization is known for its high standards, strong process discipline, and obsession with customer outcomes. In Dubai, sites like DXB6 contribute to the speed and reliability customers expect—by ensuring inventory moves efficiently through inbound receiving, outbound dispatch, and Sort Center routing.
This role is hosted under Q-Express Documents Transport, operating within Amazon’s broader network. What makes this an appealing track for candidates pursuing Amazon jobs in Dubai is the exposure to:
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Structured SOPs and performance management
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KPI-driven operations and continuous improvement
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Cross-functional teamwork (operations, planning, transportation, support teams)
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A culture that rewards ownership, bias for action, and practical problem-solving
If your goal is to build a career in operations leadership, Amazon-style experience is often viewed as a powerful career signal.
Available Jobs at Amazon (Related Roles)
If you’re exploring Amazon jobs in Dubai but want a few related roles to keep on your radar, here are common job paths that connect well with External Fulfillment Specialist responsibilities:
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Fulfillment Center Associate / Team Lead – Dubai, UAE
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Operations Supervisor / Area Supervisor – Dubai, UAE
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Sort Center Operations Specialist – Dubai, UAE
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Transportation Specialist / Logistics Coordinator – Dubai, UAE
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Process Assistant / Shift Support – Dubai, UAE
These roles often share overlapping skills: shift execution, KPI ownership, stakeholder coordination, and improvement mindset.
Job Description
The External Fulfillment Specialist, Operations is a hands-on operations execution role focused on keeping daily workflows efficient across inbound, outbound, and Sort Center processes. You’ll manage operational performance on shift, enforce standard operating procedures, support and motivate teams, and spot improvement opportunities that reduce delays and boost productivity.
This role is ideal for candidates who:
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Enjoy running live operations and coordinating moving parts in real time
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Can lead through influence (not just authority) and keep teams focused on targets
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Use Excel and dashboards confidently to track performance and explain results
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Have strong inbound and outbound experience and understand Sort Center workflows
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Can communicate effectively with external stakeholders and internal partners
In the world of Amazon jobs in Dubai, this is a role where your decisions have immediate impact—and where strong performers often build a clear path toward bigger leadership responsibilities.
Job Responsibilities
You’ll be responsible for operational performance, team coordination, and improvements. Key responsibilities include:
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Manage daily operations for inbound, outbound, and Sort Center processes to keep flow stable and efficient
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Ensure SOP compliance and maintain consistent execution standards across shift activities
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Lead and motivate team members to meet productivity, quality, and safety targets
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Identify bottlenecks, escalate risks early, and drive fast resolution using a problem-solving mindset
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Implement process improvements that reduce waste, improve accuracy, and increase throughput
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Collaborate with cross-functional teams to optimize operations and support peak performance
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Monitor KPIs and provide clear reporting on performance, misses, and corrective actions
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Use Excel, automated tools, and dashboards to track performance and make data-driven decisions
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Manage external stakeholder interactions with urgency, clarity, and strong follow-through
If you want to stand out in this kind of role, the secret is simple: don’t just “report the KPI.” Explain what changed, why it changed, and what action you took to stabilize performance.
Why This Role?
For candidates chasing Amazon jobs in Dubai, this opportunity stands out because it offers hands-on ownership plus strong growth potential.
High-energy operations exposure at DXB6
DXB6 is an active operations environment. That means you learn quickly—because you’ll be dealing with real-time constraints, real-time targets, and real-time customer impact.
Strong career-building skills
This role develops skills that translate across operations worldwide:
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SOP discipline and operational excellence
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Shift leadership and performance management
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Root-cause problem solving
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KPI storytelling using Excel and dashboards
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Process improvement thinking
A culture that rewards ownership
Amazon-style operations roles typically favor people who take responsibility, fix issues without waiting, and communicate clearly. If you’re proactive, you can build a strong internal reputation fast.
Great for future leadership pathways
If you consistently deliver results, this type of role can support progression into:
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Shift lead or supervisor roles
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Operations/area management tracks
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Process improvement or planning roles
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Transportation or network operations roles
Practical advantage tip: Keep a weekly “impact log” of wins—bottlenecks you removed, cycle time improvements, KPI lifts, and stakeholder escalations you resolved. That becomes interview gold for future promotions.
Requirements
Basic Qualifications
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1+ years of experience with Microsoft Office products and applications
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Bachelor’s degree, or high school/equivalent diploma
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Ability to work a rotating, flexible schedule including nights, overnights, weekends, and holidays
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Ability to work 40 hours/week and overtime as required
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Strong inbound and outbound experience from core fulfillment centers (Step up)
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Knowledge of Sort Center activities
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Strong problem-solving skills and collaborative approach
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Ability to manage external stakeholders with urgency and clarity
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Excellent Excel skills, plus familiarity with automated tools and dashboards
Preferred Qualifications
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Bachelor’s degree (preferred)
Additional strengths that can boost your chances
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Experience reporting KPIs to leadership (daily/weekly)
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Familiarity with shift handovers and escalation processes
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Comfort with continuous improvement thinking (small fixes that compound)
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Ability to coach team members to follow SOP while maintaining speed and quality
How to Apply
To apply for this Amazon jobs in Dubai opportunity:
FAQs
What does an External Fulfillment Specialist do in Amazon Operations?
They manage daily inbound, outbound, and Sort Center operations, ensure SOP compliance, track KPIs, lead teams to targets, and drive process improvements to maintain smooth workflow.
Are rotating shifts required for Amazon jobs in Dubai like this role?
Yes. This role requires a flexible rotating schedule including nights, overnights, weekends, and holidays, with 40 hours per week and overtime as needed.
Is Excel important for Amazon operations roles in Dubai?
Absolutely. Strong Excel skills and comfort with dashboards and automated tools are key requirements, especially for KPI monitoring and operational reporting.
Do I need a bachelor’s degree to apply?
A bachelor’s degree is preferred, but candidates with a high school/equivalent diploma are also eligible if they meet the required experience and skills.
How can I stand out when applying for Amazon jobs in Dubai?
Show proof of operational ownership: inbound/outbound experience, Sort Center knowledge, KPI improvements, SOP discipline, and examples of process improvements you implemented under time pressure.